Reviews
From top to bottom the people give you world class
From top to bottom the people give you world class service. When they say “no wasting time” they absolutely mean it. I will easily continue to come here again for future vehicles
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Just purchased a ford truck there great salesmen Bill
Just purchased a ford truck there great salesmen Bill Williams my 5 purchase there all with same salesperson no issues great experience would recommend this ford dealer to anybody
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Fraudulent billing!
Fraudulent billing!! Horrible customer service! Charged $800 for labor when diagnostics take 10 minutes and my part had four clips to install! CROOKS!!!
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
They are helpful, caring, and willing to go above and
They are helpful, caring, and willing to go above and beyond to help you out.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I have not been at a ford dealer ship in a while-But
I have not been at a ford dealer ship in a while-But Springfield made me wonder why I ever stopped going to ford for cars- The entire team was awesome- I had a great experience and I now have a great car
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Horrible from beginning to end.
Horrible from beginning to end. Salesperson made inappropriate remarks during sales process. Promised to call my insurance company. Never did. Had an accident. No insurance transferred as promised. Left with thousands of dollars to pay for repairs. Registered letters to GM went unanswered. Horrible experience
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Bob Salerno was very helpful and understanding that a new
Bob Salerno was very helpful and understanding that a new car purchase is a big decision . Thank you
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Tom was very helpful throughout the process.
Tom was very helpful throughout the process. Took us some time to sort some electrical issues, as we bought an EV. No pressure from Tom, despite delay. Transaction was simple and straightforward. Finance office also a pleasure.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
The nicest people work at Springfield Ford.
The nicest people work at Springfield Ford. They made purchasing a vehicle a breeze. Go to Springfield 1st before purchasing a vehicle. You won't be disappointed.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Tom at Springfield Auto was beyond helpful and made the
Tom at Springfield Auto was beyond helpful and made the car buying process so easy!
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car