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Conicelli Toyota of Springfield

(2,349 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2016 state dealer award
View 11 awards
2016 state dealer award 2016 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (484) 202-5108 (484) 202-5108
Used (484) 202-5107 (484) 202-5107
Service (484) 202-5111 (484) 202-5111

Reviews

(2,349 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Conicelli Toyota of Springfield from DealerRater.

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Great experience, quick easy and fair.

Great experience, quick easy and fair. Did most the work online and then just had to sign a few things.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Many thanks for the great review. We appreciate the positive feedback. Paula D., Customer Relations

Conicelli Toyota of Springfield PA was outstanding in my

Conicelli Toyota of Springfield PA was outstanding in my recent purchase of a new 2022 Toyota Camry Hybrid— from start to finish. And Eddie Ruiz was amazing— first in helping me find the right car for me, patiently explaining all the options, constantly keeping me updated about the status of delivery etc, and even personally helping me to set up the new car with all the cool bells and whistles when it arrived. He was honest and upfront and never pressured. I couldn’t have asked for a better experience and I really love my new hybrid— already getting around 50mpg—a real blessing in these days of high gas prices. Very impressed all around for my first Toyota!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words and 5-star rating. We appreciate the positive feedback and your business. Paula D., Customer Relations

Bob is informative, friendly and knows his stuff.

Bob is informative, friendly and knows his stuff. He was not high pressure sales wise.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words and 5-star rating. We appreciate the positive feedback and your business. Paula D., Customer Relations

Joel Morales and Warren Lewis were extremely

Joel Morales and Warren Lewis were extremely professional. There were no hidden charges and everything was explained throughout the process. David, the finance manager was very thorough and was very flexible in explaining and making changes to the contracts.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words and 5-star rating. We appreciate the positive feedback and your business. Paula D., Customer Relations

This is the only dealership I will ever use again.

This is the only dealership I will ever use again. There are so respectful here and care about you and your time. I had the pleasure of working with Joel and he went above and beyond to make sure I got a car that I loved. He showed great communication and really cared about me and my time. He will not disappoint!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words and 5-star rating. We appreciate the positive feedback and your business. Paula D., Customer Relations

I don’t understand why it takes 2.

I don’t understand why it takes 2.5 hours to buy a car when paying cash and with appropriate insurance in hand.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the 4-star rating. With regard to time to purchase a vehicle, there is a lot of paperwork involved and it does take time. I apologize for the delay in your delivery, but please know we certainly appreciate your business. Paula D., Customer Relations

Even my dad loved it here.

Even my dad loved it here. 10 out of 5 stars, is that possible?-RG

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Many thanks for this great review. We greatly appreciate your business. Paula D., Customer Relations

Anthony was honestly amazing, great personality, had

Anthony was honestly amazing, great personality, had great conversations with him. He helped us a lot and I would highly recommend him. Dave was also very nice, great personality as well, gave me some good pep talks and did everything he could possibly do for us! Both were awesome, thank you so much.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words and 5-star rating. We appreciate the positive feedback and your business. Paula D., Customer Relations

I bought a 2022 highlander LE from Springfield Toyota

I bought a 2022 highlander LE from Springfield Toyota left very happy after bad experience with other dealerships the sales person Bob Mosca was very helpful and professional got me a great deal so happy with my Highlander thank you Bob.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words and 5-star rating. We appreciate the positive feedback and your business. Paula D., Customer Relations

Joel Morales is so respectful of my time needs and very

Joel Morales is so respectful of my time needs and very accommodating and knowledgeable on his area of expertise- Sales and Customer Service. Joel had taken cared of us since 2017 and he had been consistent with his 100% delivery towards customer’s satisfaction. My husband and I are so secured with our car deal through Joel. Highly recommended👍🏻

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words and 5-star rating. We appreciate the positive feedback and your business. Paula D., Customer Relations