Loughead Nissan

I have been leasing/purchasing Nissan vehicles from Loughead for the past 10 years. I have particularly dealt with salesman Tom Palmer. I have found him to be honest,capable, and reliable. I choose to deal with Tom, exclusively, and I have recommended him to friends of mine,who have also purchased vehicles from him. If you are looking for a Nissan vehicle choose Loughead Nissan and seek out Tom Palmer. Tell him Ray Bruno recommended him. You will not be disappointed.

I just purchased my 4th car from Loughead Nissan. This is second time I have worked with Gil with the help of Mike I was able to purchase an amazing 2024 Nissan Rogue. They were helpful, kind, and professional taking me through the process even though I had been there before. I would recommend this dealership to anyone!!

Sales and management team are friendly. Was very impressed with the handling of a small issue several days after purchasing. l like the smaller family run feel of this dealership and Would recommend to others and would purchase another vehicle from Loughead Nissan

Dealer markup of over $1,800 when buying a used car. Claim it is for "reconditioning" yet no other dealership in the area charges this fee. They also refuse to remove it or budge on the price.

In 2019-2020 my car was needing service. Service manager was rude , told me he couldn't guarantee my car would ever run even if he replaced what was broken Took it to another mechanic, it's been over a year and thousands of miles Car runs great.

Gary in the parts department is great. He went above and beyond to find me a hard to find part. He is a true professional.

I thought I was buying a Nissan Rogue platinum and he sold me a Nissan Rogue premium when I realize it was the wrong car the finance guy told me there’s somethings wrong with my head I don’t know what I’m talking about.

Denny, our sales associate was very accommodating, personable, and easy to work with. Great prices, no haggle, efficient use of time, and easy buying process. Their prices and friendliness beat all Nissan competitors. An overall great experience! We will definitely recommend to anyone shopping for a new Nissan!

This unfortunately had to be one of the worst experiences I had purchasing a car. I research all my cars and weigh out my options heavily prior to getting a car. I have also been to multiple dealerships prior to this one and my first impression of this place was very positive so I had high hopes. The reason I am not giving a lower score is because the prices here are more than reasonable and I got a fantastic used car for the price. It seems like the prices here are pretty good, despite the seemingly random $1000-1250 processing fee. My salesman was nice and had a great personality, but was disorganized and continually seemed like he had no idea what was going on. There was no flexibility in the conversation regarding the price and he kept going to talk to the "financial people" which I'm sure was a ploy to make it seem like he was actually discussing the price. I had the sense the entire time he was on a rehearsed script and not being entirely truthful. The whole experience left me with a bad taste and I nearly walked out a couple times. Another issue I had revolved around my pre-approved and approved financing through a credit union. I was told the amount would be easily increased through my preexisting application BUT they submitted a whole other application instead which made it more difficult. Also the financial consultant was incredibly nice, but he was clearly on a script too. Reading other reviews, the financial consultant pulled out the same exact script for me too in an attempt to get me to buy the extended warranty and GAP insurance coverage (both of which were incredibly expensive). Also when they brought me the "washed" car it was still dirty inside and out. Synopsis: Good prices, generally nice, bad fees, poor experience with sales

I leased an Altima here 3 years ago, at the time of signing, I asked for Wear Care and Tire and wheel protection added into my lease. I wanted these packages because of my experience with leasing vehicles prior I wanted to be covered at the time of Term. I was lied to and taken advantage of (stolen from). Instead of selling me wear care the sold me Term care which I guess was more profitable for the dealer. I returned my car to Nissan at the end of my lease and was hit with a 1200 bill from wear items. That is how I found out that I did not have wear care. I have called this dealer and even went in and spoke with the non-helpful GM Michael Spina who was willing to do nothing to help. I do not suggest ever buying a car here. I guess I will have to take this up with corporate now.