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Faulkner Hyundai

(1,706 reviews)
2026 state dealer award
View 7 awards
2026 state dealer award
2026 consumer dealer award 2025 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

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Reviews

(1,706 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Faulkner Hyundai from DealerRater.

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Very good experience, my service technician was very friendly and kept me in the loop the whole time I was there. Very friendly. Main reason I stay with the hyundai brand

Very good experience, my service technician was very friendly and kept me in the loop the whole time I was there. Very friendly. Main reason I stay with the hyundai brand

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I always wait for my car. The service department was fast but thorough. I have been taking my last 4 cars there for service. Never a bad experience. The waiting area is always very clean.

I always wait for my car. The service department was fast but thorough. I have been taking my last 4 cars there for service. Never a bad experience. The waiting area is always very clean.

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Very nice people work there they tell you everything you need to know . It?s clean and neat there too . They keep things in order .

Very nice people work there they tell you everything you need to know . It?s clean and neat there too . They keep things in order .

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Excellent customer service. Knowledgable staff. Worked quickly and efficiently to get me where I needed to be with my new vehicle

Excellent customer service. Knowledgable staff. Worked quickly and efficiently to get me where I needed to be with my new vehicle

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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The service advisor Steve O’Neill was awesome. He took the time to explain everything to me in the manner that I will understand from doing the diagnostic & a over all inspection, that would determine what was going on with my car & what I may or may not need? Customer service is a big deal to me, since working for the Public for 30 years on the Phila police force I value honesty, trustworthiness, and showing care and empathy. His professionalism and patience restored my faith, he didn’t know this however, after losing three loved ones back to back days and weeks apart it truly helped me, I was feeling really low when my car wouldn’t start not knowing what the issue was. Most of time people don’t know what others are going through, sometimes just that little bit of courteousness or kindness/and or a smile can make a persons day! This is what keep customers like me coming back.. Thanks for your service sincerely Tamarra Martin 🤗

The service advisor Steve O’Neill was awesome. He took the time to explain everything to me in the manner that I will understand from doing the diagnostic & a over all inspection, that would determine what was going on with my car & what I may or may not need? Customer service is a big deal to me, since working for the Public for 30 years on the Phila police force I value honesty, trustworthiness, and showing care and empathy. His professionalism and patience restored my faith, he didn’t know this however, after losing three loved ones back to back days and weeks apart it truly helped me, I was feeling really low when my car wouldn’t start not knowing what the issue was. Most of time people don’t know what others are going through, sometimes just that little bit of courteousness or kindness/and or a smile can make a persons day! This is what keep customers like me coming back.. Thanks for your service sincerely Tamarra Martin 🤗

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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I called because I had a nail in my tire at 10:15. My appointment was scheduled for initially 11:15 but because I could not make it they rescheduled it for 1:30 PM. When I got there they informed me if I was scheduled to leave it. But I opted to wait and stay. My tire was done quickly and the tire seems to be just fine now.

I called because I had a nail in my tire at 10:15. My appointment was scheduled for initially 11:15 but because I could not make it they rescheduled it for 1:30 PM. When I got there they informed me if I was scheduled to leave it. But I opted to wait and stay. My tire was done quickly and the tire seems to be just fine now.

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Marquita, thank you so much for your feedback! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Had a great experience. They respected my time, process and money. Never forced into the showroom before I was ready.

Had a great experience. They respected my time, process and money. Never forced into the showroom before I was ready.

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Had a great experience. Was able to conduct all negotiation by email, everything was prepped and ready to go when I got to the dealership. Appreciate a dealership that isn?t always forcing you into the showroom. They respected my time and process.

Had a great experience. Was able to conduct all negotiation by email, everything was prepped and ready to go when I got to the dealership. Appreciate a dealership that isn?t always forcing you into the showroom. They respected my time and process.

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Siamac, thank you so much for your kind words! We truly appreciate you taking the time to share your experience. It means a lot to know you felt comfortable, well-informed, and taken care of throughout the process. Our team works hard to make car buying easy, transparent, and enjoyable, and we're thrilled we could deliver that for you. If you ever need anything in the future- service, questions, or help with another vehicle- we're always here for you. Enjoy your new ride, and welcome to the family!

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Rob the manager is amazing and so was my salesman Ray. His last name is so fitting cause he Rocks! We sort of knew what we wanted and we were in and out so easily! But yet so comfortable and not rushed and explained everything in easy detail. Jeff too!

Rob the manager is amazing and so was my salesman Ray. His last name is so fitting cause he Rocks! We sort of knew what we wanted and we were in and out so easily! But yet so comfortable and not rushed and explained everything in easy detail. Jeff too!

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Very friendly. Brought car in for inspection. It took about an hour and a half. Answered my questions.

Very friendly. Brought car in for inspection. It took about an hour and a half. Answered my questions.

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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