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Faulkner Hyundai

(1,457 reviews)
2025 consumer dealer award
View 5 awards
2025 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

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Reviews

(1,457 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Faulkner Hyundai from DealerRater.

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Everyone is very polite and courteous to the customers I

Everyone is very polite and courteous to the customers I bought my car from them and have been getting it serviced there as well would recommend this dealership

Everyone is very polite and courteous to the customers I

Everyone is very polite and courteous to the customers I bought my car from them and have been getting it serviced there as well would recommend this dealership

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

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Katherine was awesome!

Katherine was awesome! Personable, patient and kind. She was not pushy or aggressive. Every sales person should take a page out of her book. Highly recommend!

Katherine was awesome!

Katherine was awesome! Personable, patient and kind. She was not pushy or aggressive. Every sales person should take a page out of her book. Highly recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Kimberly, we're happy you found our staff to be so supportive during your experience here at Faulkner Hyundai Philadelphia. Thanks for the recommendation, and have an amazing day!

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Our salesman, Steve, was very helpful and extremely

Our salesman, Steve, was very helpful and extremely knowledgeable about the car we purchased.The showroom was immaculate. Received the car in perfect condition. Will highly recommend this dealership.

Our salesman, Steve, was very helpful and extremely

Our salesman, Steve, was very helpful and extremely knowledgeable about the car we purchased.The showroom was immaculate. Received the car in perfect condition. Will highly recommend this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello Gregory, we're happy you found Steve to be so supportive during your experience here at Faulkner Hyundai Philadelphia. Thanks for the recommendation, and have an amazing day!

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Steve did a great job and my car service was done quickly

Steve did a great job and my car service was done quickly and this is my second visit to the dealership for servicing my vehicle.

Steve did a great job and my car service was done quickly

Steve did a great job and my car service was done quickly and this is my second visit to the dealership for servicing my vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello Hithesh, we're happy you found our staff to be so supportive during your experience here at Faulkner Hyundai Philadelphia. We hope you continue to choose us for all your automotive needs! Take care!

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Barney was incredibly patient and kind, and took all the

Barney was incredibly patient and kind, and took all the time needed to explain every last detail as requested. His customer service and timely response gave me the confidence and the pleasure of purchasing a new vehicle

Barney was incredibly patient and kind, and took all the

Barney was incredibly patient and kind, and took all the time needed to explain every last detail as requested. His customer service and timely response gave me the confidence and the pleasure of purchasing a new vehicle

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Jake, we're happy you found our staff to be so supportive during your experience here at Faulkner Hyundai Philadelphia. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Beginning with my service advisor Steve McNeil my

Beginning with my service advisor Steve McNeil my experience with Faulkner went well. All steps and options were carefully explained to me without any high pressure. My car was returned in a timely manner with all my requested orders performed. Steve got me transportation home and back to the dealership which I greatly appreciated.

Beginning with my service advisor Steve McNeil my

Beginning with my service advisor Steve McNeil my experience with Faulkner went well. All steps and options were carefully explained to me without any high pressure. My car was returned in a timely manner with all my requested orders performed. Steve got me transportation home and back to the dealership which I greatly appreciated.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello, we're happy you found our staff to be so supportive during your experience here at Faulkner Hyundai Philadelphia. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Steve Mc Neil took care of my car and did an amazing job

Steve Mc Neil took care of my car and did an amazing job I?m definitely coming back. They have good deals on tires and the waiting area was great.

Steve Mc Neil took care of my car and did an amazing job

Steve Mc Neil took care of my car and did an amazing job I?m definitely coming back. They have good deals on tires and the waiting area was great.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Christian, we are very happy to have provided you with such a positive experience! We hope you continue to choose us for all your automotive needs! Take care!

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That overbook the time slots and consequently it take 2-3

That overbook the time slots and consequently it take 2-3 hours for an oil change. Why twenty five words when my explanation is sufficient.

That overbook the time slots and consequently it take 2-3

That overbook the time slots and consequently it take 2-3 hours for an oil change. Why twenty five words when my explanation is sufficient.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello Kathleen, we regret to hear that you had this experience with us. If you would be willing, we would like to try and turn your experience around. When you have a chance, please reach out to Michelle McCormick at (215) 673-7462 and we will do our best to make this better.

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customer service was amazing while getting my car

customer service was amazing while getting my car serviced today!! never have a problem coming here to get my car serviced check in was very quick and had my car ready to pick up 2 hours later!

customer service was amazing while getting my car

customer service was amazing while getting my car serviced today!! never have a problem coming here to get my car serviced check in was very quick and had my car ready to pick up 2 hours later!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Jessica, we are very happy to have provided you with such a positive experience! We hope you continue to choose us for all your automotive needs! Take care!

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Everything went smoothly and staff was professional and

Everything went smoothly and staff was professional and knowledgeable. The vehicle was promptly ready as the staff had informed me that it would be. May GOD bless you and yours always!

Everything went smoothly and staff was professional and

Everything went smoothly and staff was professional and knowledgeable. The vehicle was promptly ready as the staff had informed me that it would be. May GOD bless you and yours always!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello Joseph, thank you for your kind review; we are happy to pass along your comments to the team here at Faulkner Hyundai Philadelphia! We hope you continue to choose us for all your automotive needs! Take care!

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