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Faulkner Hyundai

(1,701 reviews)
2026 state dealer award
View 7 awards
2026 state dealer award
2026 consumer dealer award 2025 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

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Reviews

(1,701 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Faulkner Hyundai from DealerRater.

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I called because I had a nail in my tire at 10:15. My appointment was scheduled for initially 11:15 but because I could not make it they rescheduled it for 1:30 PM. When I got there they informed me if I was scheduled to leave it. But I opted to wait and stay. My tire was done quickly and the tire seems to be just fine now.

I called because I had a nail in my tire at 10:15. My appointment was scheduled for initially 11:15 but because I could not make it they rescheduled it for 1:30 PM. When I got there they informed me if I was scheduled to leave it. But I opted to wait and stay. My tire was done quickly and the tire seems to be just fine now.

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Had a great experience. They respected my time, process and money. Never forced into the showroom before I was ready.

Had a great experience. They respected my time, process and money. Never forced into the showroom before I was ready.

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Had a great experience. Was able to conduct all negotiation by email, everything was prepped and ready to go when I got to the dealership. Appreciate a dealership that isn?t always forcing you into the showroom. They respected my time and process.

Had a great experience. Was able to conduct all negotiation by email, everything was prepped and ready to go when I got to the dealership. Appreciate a dealership that isn?t always forcing you into the showroom. They respected my time and process.

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Rob the manager is amazing and so was my salesman Ray. His last name is so fitting cause he Rocks! We sort of knew what we wanted and we were in and out so easily! But yet so comfortable and not rushed and explained everything in easy detail. Jeff too!

Rob the manager is amazing and so was my salesman Ray. His last name is so fitting cause he Rocks! We sort of knew what we wanted and we were in and out so easily! But yet so comfortable and not rushed and explained everything in easy detail. Jeff too!

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Very friendly. Brought car in for inspection. It took about an hour and a half. Answered my questions.

Very friendly. Brought car in for inspection. It took about an hour and a half. Answered my questions.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Katherine was very pleasant,customer service friendly and helpful,guage made sure I was happy with my transaction n dino was very helpful with the paperwork transaction they’re all very nice and they have very nice reliable cars available

Katherine was very pleasant,customer service friendly and helpful,guage made sure I was happy with my transaction n dino was very helpful with the paperwork transaction they’re all very nice and they have very nice reliable cars available

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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From the moment we walked in we were treated kindly and felt comfortable. I’m beyond happy with my new car and all the guys went above and beyond for us! Thank you to our dealer Vangel!

From the moment we walked in we were treated kindly and felt comfortable. I’m beyond happy with my new car and all the guys went above and beyond for us! Thank you to our dealer Vangel!

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Mark was an excellent salesman. I was completely satisfied with the price and service.The whole team worked well and kept my best interest in mind!!

Mark was an excellent salesman. I was completely satisfied with the price and service.The whole team worked well and kept my best interest in mind!!

Rating breakdown (out of 5):
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Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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My wife, myself, and my father have been with Hyundai Faulkner for almost 20 years. The employees are great. The service and parts departments are great. Any problem's we had in the past were taking care of. That is why we decided to buy again two new vehicles from Hyundai Faulkner.

My wife, myself, and my father have been with Hyundai Faulkner for almost 20 years. The employees are great. The service and parts departments are great. Any problem's we had in the past were taking care of. That is why we decided to buy again two new vehicles from Hyundai Faulkner.

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Thank you Moe and sales manager for great service and your patience.. and thank you to finance department.. very happy with my new car. Don?t hesitate to go there they go out of their way to help you..

Thank you Moe and sales manager for great service and your patience.. and thank you to finance department.. very happy with my new car. Don?t hesitate to go there they go out of their way to help you..

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Theresa, thank you for your support! We're happy we could help. Please let us know if you have any additional questions about services you received and thank you again for choosing Faulkner Hyundai Philadelphia!

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