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Faulkner Hyundai

(1,455 reviews)
2025 consumer dealer award
View 5 awards
2025 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

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Reviews

(1,455 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Faulkner Hyundai from DealerRater.

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That overbook the time slots and consequently it take 2-3

That overbook the time slots and consequently it take 2-3 hours for an oil change. Why twenty five words when my explanation is sufficient.

That overbook the time slots and consequently it take 2-3

That overbook the time slots and consequently it take 2-3 hours for an oil change. Why twenty five words when my explanation is sufficient.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Steve did a great job and my car service was done quickly

Steve did a great job and my car service was done quickly and this is my second visit to the dealership for servicing my vehicle.

Steve did a great job and my car service was done quickly

Steve did a great job and my car service was done quickly and this is my second visit to the dealership for servicing my vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Everyone is very polite and courteous to the customers I

Everyone is very polite and courteous to the customers I bought my car from them and have been getting it serviced there as well would recommend this dealership

Everyone is very polite and courteous to the customers I

Everyone is very polite and courteous to the customers I bought my car from them and have been getting it serviced there as well would recommend this dealership

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Barney was incredibly patient and kind, and took all the

Barney was incredibly patient and kind, and took all the time needed to explain every last detail as requested. His customer service and timely response gave me the confidence and the pleasure of purchasing a new vehicle

Barney was incredibly patient and kind, and took all the

Barney was incredibly patient and kind, and took all the time needed to explain every last detail as requested. His customer service and timely response gave me the confidence and the pleasure of purchasing a new vehicle

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Beginning with my service advisor Steve McNeil my

Beginning with my service advisor Steve McNeil my experience with Faulkner went well. All steps and options were carefully explained to me without any high pressure. My car was returned in a timely manner with all my requested orders performed. Steve got me transportation home and back to the dealership which I greatly appreciated.

Beginning with my service advisor Steve McNeil my

Beginning with my service advisor Steve McNeil my experience with Faulkner went well. All steps and options were carefully explained to me without any high pressure. My car was returned in a timely manner with all my requested orders performed. Steve got me transportation home and back to the dealership which I greatly appreciated.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Our salesman, Steve, was very helpful and extremely

Our salesman, Steve, was very helpful and extremely knowledgeable about the car we purchased.The showroom was immaculate. Received the car in perfect condition. Will highly recommend this dealership.

Our salesman, Steve, was very helpful and extremely

Our salesman, Steve, was very helpful and extremely knowledgeable about the car we purchased.The showroom was immaculate. Received the car in perfect condition. Will highly recommend this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Everything went smoothly and staff was professional and

Everything went smoothly and staff was professional and knowledgeable. The vehicle was promptly ready as the staff had informed me that it would be. May GOD bless you and yours always!

Everything went smoothly and staff was professional and

Everything went smoothly and staff was professional and knowledgeable. The vehicle was promptly ready as the staff had informed me that it would be. May GOD bless you and yours always!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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customer service was amazing while getting my car

customer service was amazing while getting my car serviced today!! never have a problem coming here to get my car serviced check in was very quick and had my car ready to pick up 2 hours later!

customer service was amazing while getting my car

customer service was amazing while getting my car serviced today!! never have a problem coming here to get my car serviced check in was very quick and had my car ready to pick up 2 hours later!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Polite and helpful ,very efficient , fair price clean

Polite and helpful ,very efficient , fair price clean waiting room, easy to schedule. The work was completed within the time frame i was told when I arrived.

Polite and helpful ,very efficient , fair price clean

Polite and helpful ,very efficient , fair price clean waiting room, easy to schedule. The work was completed within the time frame i was told when I arrived.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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They put the wrong oil in my car.

They put the wrong oil in my car. And kept finding things wrong that weren’t wrong before I drove in.

They put the wrong oil in my car.

They put the wrong oil in my car. And kept finding things wrong that weren’t wrong before I drove in.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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