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Chapman Chevrolet

(361 reviews)
Sales hours:
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Sales Service
Monday 9:00am–9:00pm 8:00am–6:00pm
Tuesday 9:00am–9:00pm 8:00am–6:00pm
Wednesday 9:00am–9:00pm 8:00am–6:00pm
Thursday 9:00am–9:00pm 8:00am–6:00pm
Friday 9:00am–9:00pm 8:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed

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Reviews

(361 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Chapman Chevrolet from DealerRater.

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The worst dealership ever.

The worst dealership ever. I had bad tires they charged me 240.00 to look at bad tire. I am reporting you to Gm resolutions.

The worst dealership ever.

The worst dealership ever. I had bad tires they charged me 240.00 to look at bad tire. I am reporting you to Gm resolutions.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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Warm perfectional?

Warm perfectional?? Done Every thing was good just regrate the prices are outrages for repairs are upsetting to have a card I purchase from Cahapman when purchased bought full warranty every time they was prom lems wt my truck leaking when first purchased I pd out of pocket should been wasn't my problem nit this Chevy problem wt air condition hose that was built connected to dashboard underneath was be taken out to get to a hise that would be 1.30.00 tell me over 3.00.00 to be done 3.000 to 6.000 crazy so don't think will be purchasing another car from Chapman Chevy will contact Chevy manufactures concerning this matter Thank you Mrs Andrena Seawright

Warm perfectional?

Warm perfectional?? Done Every thing was good just regrate the prices are outrages for repairs are upsetting to have a card I purchase from Cahapman when purchased bought full warranty every time they was prom lems wt my truck leaking when first purchased I pd out of pocket should been wasn't my problem nit this Chevy problem wt air condition hose that was built connected to dashboard underneath was be taken out to get to a hise that would be 1.30.00 tell me over 3.00.00 to be done 3.000 to 6.000 crazy so don't think will be purchasing another car from Chapman Chevy will contact Chevy manufactures concerning this matter Thank you Mrs Andrena Seawright

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Excellent job with always fixing and servicing all of our

Excellent job with always fixing and servicing all of our vehicles. We at Forget Me Knot appreciate it

Excellent job with always fixing and servicing all of our

Excellent job with always fixing and servicing all of our vehicles. We at Forget Me Knot appreciate it

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Kept me informed and the techs were professional and

Kept me informed and the techs were professional and clean Make sure I knew everything that was going on

Kept me informed and the techs were professional and

Kept me informed and the techs were professional and clean Make sure I knew everything that was going on

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Was very easy to work with this dealership and the staff

Was very easy to work with this dealership and the staff was very friendly and easy to work with!

Was very easy to work with this dealership and the staff

Was very easy to work with this dealership and the staff was very friendly and easy to work with!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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My salesman Maurice Smith was the best!

My salesman Maurice Smith was the best!!! I would recommend him to anyone looking to buy a car.

My salesman Maurice Smith was the best!

My salesman Maurice Smith was the best!!! I would recommend him to anyone looking to buy a car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Always a pleasure to be Service by the Chapman Service

Always a pleasure to be Service by the Chapman Service team. Quick and accurate service.

Always a pleasure to be Service by the Chapman Service

Always a pleasure to be Service by the Chapman Service team. Quick and accurate service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Checked in very quickly, he was knowledgeable!

Checked in very quickly, he was knowledgeable! And helped me take care of the recall on my truck!

Checked in very quickly, he was knowledgeable!

Checked in very quickly, he was knowledgeable! And helped me take care of the recall on my truck!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Very professional and informative .

Very professional and informative . Explained every detail of car and signing paperwork.Process was quick.

Very professional and informative .

Very professional and informative . Explained every detail of car and signing paperwork.Process was quick.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Had a great experience, my salesman Maurice was very

Had a great experience, my salesman Maurice was very knowledgeable and helpful with my entire process!! I definitely recommend Chapman and ask for Maurice

Had a great experience, my salesman Maurice was very

Had a great experience, my salesman Maurice was very knowledgeable and helpful with my entire process!! I definitely recommend Chapman and ask for Maurice

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Becky, Thank you so much for the kind words! We're thrilled to hear you had a great experience with us. Maurice will be happy to know he made the process smooth and helpful for you. We truly appreciate your recommendation and hope to see you again in the future! Best regards, Lincoln Overholtzer Cll 484-467-0796 Chapman Auto Group

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