Chapman Chevrolet

4.2 out of 5 4.2

Reviews

4.2 out of 5 4.2
131 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    August 3, 2020

    Brian Ellis was exceptional professional and he has excellent customer services skills He needs to be recognize for his excellent work ethics.

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    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi, thanks for taking the time to leave a review. We're glad to hear you found our team was so professional and helpful! If you ever need anything els...e from us, please feel free to give us a call or stop by. We are always happy to help. Have an awesome day!

  • 5.0 out of 5
    July 27, 2020

    Sheila was very nice to me and was very detail oriented

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with Sheila! Until the next time we meet, take ...care!

  • December 12, 2018

    Had a wonderful buying experience from Michael Sarpey. I highly recommend anyone looking for a vehicle to go see him. Chapman Chevrolet family is the best

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    July 23, 2020

    The service was great I was treated with the greatest and the most concerned customer services. Thank you Brian I was and I am very satisfied .

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi, thank you for your kind review; we are happy to pass along your comments to Brian here at Chapman Chevrolet, Llc! If you have any further question...s, please give us a call. We're always happy to help!

  • 5.0 out of 5
    June 30, 2020

    Process was smooth, easy, and fast. Very friendly and helpful staff

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi, thanks for your kind comments about our team. We're glad we could help! If you have any further questions, please give us a call. We're always hap...py to assist. Take care!

  • 3.0 out of 5
    May 25, 2020

    Great inventory. But most of their services end too soon to love. If they offered extended warranty then they’d have a perfect review. We purchased 3... cars so far and I’m looking for a fourth but need a good deal like before

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    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We'd like the opportunity to discuss this with you. Please reach out to us at (215) 365-0700 at your earliest convenience to discuss how we can turn y...our experience into a positive one.

  • 1.0 out of 5
    April 24, 2020

    Horrible service when it comes to getting your car serviced.

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappoint...ed to hear that yours was not up to par. Please contact us at (267) 296-4362 to discuss your concerns, as your satisfaction is of utmost importance to us. We look forward to hearing from you.

  • 5.0 out of 5
    January 14, 2020

    Nice place to buy a car or truck. Everyone was very friendly .

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello, we strive for 100 percent satisfaction, and it is great to see you had such a positive experience at Chapman Chevrolet. Thank you again for le...tting our team know how we did! We look forward to helping again in the future. Take care!

  • 1.0 out of 5
    October 7, 2019

    Prices listed on website and cars.com were false. I inquired about it and still the price was 6k more then advertised. Luring tactics are a huge waste... of customer time, please do better business in the future.

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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We would like the opportunit...y to address your concerns. Please reach out to us directly at (267) 296-4362 when you have a chance. Thank you, and we look forward to hearing from you.

  • 2.0 out of 5
    March 8, 2019

    I saw their ad on cars.com, I left a request and someone sent me a email within a couple of hours. Then I sent them back a email asking how much would... cost me the car. I told them I’m a out of state buyer. I took tem a week to get back to me with a price. They sent me a email asking for my phone number, I told her I’ve sent it in the first message. I’m sorry to say but the lady did not seem to be very interested in dealing with me.

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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    2 people out of 2 found this review helpful. Did you?
    Dealer Response

    Hello Joe, we apologize for any inconvenience with the service you received from our dealership. We take pride in providing excellent customer service... for all of the customers that we work with. We understand that you have moved on with another vehicle, however if there is anything down the line we can help you with please do not hesitate to reach out directly to one of our managers.

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