Reviews
Dealing with Wayne is the easiest part of this process,
Dealing with Wayne is the easiest part of this process, he’s thorough, easy to understand, has a charm about him that eases the process of dropping your car off and kept me up to date with what I needed and with the new information as given. I come back solely because of him
Dealing with Wayne is the easiest part of this process,
Dealing with Wayne is the easiest part of this process, he’s thorough, easy to understand, has a charm about him that eases the process of dropping your car off and kept me up to date with what I needed and with the new information as given. I come back solely because of him
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Pricing is too high for the services.
Pricing is too high for the services. The staffing is very friendly and attentive. Just the pricing
Pricing is too high for the services.
Pricing is too high for the services. The staffing is very friendly and attentive. Just the pricing
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your honest feedback. We understand that switching brands can come with different expectations, and we appreciate you giving us the opportunity to serve you. We're always looking for ways to improve, and we hope to exceed your expectations on your next visit.
I always have an enjoyable experience when I come to the
I always have an enjoyable experience when I come to the dealership. Friendly and efficient
I always have an enjoyable experience when I come to the
I always have an enjoyable experience when I come to the dealership. Friendly and efficient
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your continued support! We're thrilled to hear that every visit is a positive experience. Dwayne Thompson and AJ Milone will be happy to know their friendly and efficient service made a difference. We look forward to seeing you again soon!
It was okay.
It was okay. I’m spoiled by Honda’s Service Department, so I’m still getting use to Nissan service department and it was just okay.
It was okay.
It was okay. I’m spoiled by Honda’s Service Department, so I’m still getting use to Nissan service department and it was just okay.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
As a first time customer at this establishment, the
As a first time customer at this establishment, the service was top notch. Very professional.The staff was friendly. No complaints.
As a first time customer at this establishment, the
As a first time customer at this establishment, the service was top notch. Very professional.The staff was friendly. No complaints.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great feedback! We're honored to have made a strong first impression. It's wonderful to hear that Daniel Ricciardi and our team provided top-notch, professional service. We appreciate your trust and look forward to serving you again!
They’re friendly nice and polite and very good to the
They’re friendly nice and polite and very good to the customer service team treat you like family👍
They’re friendly nice and polite and very good to the
They’re friendly nice and polite and very good to the customer service team treat you like family👍
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
hank you so much for the kind words, Judy! We’re thrilled to hear that Marc Bear, Daniel Ricciardi, and the rest of our customer service team made you feel like family. That’s exactly the experience we strive for. We look forward to seeing you again soon! 👍
Dealership was on time for my appointment.
Dealership was on time for my appointment. Service was the amount of time they said it would take. Great service!
Dealership was on time for my appointment.
Dealership was on time for my appointment. Service was the amount of time they said it would take. Great service!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great feedback! We're glad everything ran on time and met your expectations. It’s always our goal to deliver reliable, efficient service. We appreciate your support and look forward to your next visit!
It was my first time at Chapman Nissan, the service was
It was my first time at Chapman Nissan, the service was wonderful and AJ was very accommodating. Thanks to AJ
It was my first time at Chapman Nissan, the service was
It was my first time at Chapman Nissan, the service was wonderful and AJ was very accommodating. Thanks to AJ
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Wendell! We’re so glad your first visit to Chapman Nissan was a great one. AJ will be happy to hear your kind words — he truly enjoys taking care of our customers. We look forward to welcoming you back again soon!
Quick ,clean and most of the staff is professional.
Quick ,clean and most of the staff is professional. Wait time was a little long,but it was busy .
Quick ,clean and most of the staff is professional.
Quick ,clean and most of the staff is professional. Wait time was a little long,but it was busy .
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback! We're glad to hear you had a quick and clean visit and found our staff professional. We appreciate your patience during the busy period and will continue working to keep wait times as short as possible. We look forward to seeing you again soon!
Clean, staff professional and service was great.
Clean, staff professional and service was great. Thank you for a job well done. Dan, service advisor meet me at the car in minimum time.
Clean, staff professional and service was great.
Clean, staff professional and service was great. Thank you for a job well done. Dan, service advisor meet me at the car in minimum time.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the kind words! We're thrilled to hear you had a great experience and that Dan provided prompt, professional service. We’ll be sure to pass along your appreciation to him. We truly value your support and look forward to serving you again!