Reviews
Nick is great to work with!!
Bought a used 2011 Ford F350 dump truck for my business. I have dealt with many other Ford dealerships over the years for personal and company vehicles... Nick, Dan, Steven and Terrance at Paoli Ford were great to work with... The sale could not have gone any easier!!! I will definitely will be back in the near future to do business with again. A+ group of people!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Awesome
Went in for routine oil change and was in and out, very fast love going here because they are always quick in getting you in and out while also doing great work to keep your car working
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It all starts with the Excellent Service Experience !
I purchased my 2018 Escape Titanium at Paoli Ford because of the Excellent Service that I experienced with my previous car (a 2013 Escape) which I purchased elsewhere but had servied at Paoli. Doug, the Service Mgr knows the Ford product line inside & out. And better yet, he knows how to treat the customer fairly and honestly. It is this steadfast work ethic that will bring faithful cutomers, like me, back for yeras to come. Keep up the great work ! - Dave Beaulieu Newtown Square, PA
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Repair
I had my 2011 Rogue repaired after Quick lane service noticed a problem with the axle and the transmission system. You got to be kidding
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Matthews Ford is the best!
I’ve had excellent service at Matthews Paoli Ford for over 9 years straight. They never talk me into services I don’t need and they always work me in when I need an appointment. Service desk people are friendly and competent and listen to you. Great place.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Awesome buying experience!!
I reached out to Paoli ford for a used 2013 Tacoma and Bob Gillespie got back to me immediately.. he was very polite and easy going! He helped me get the best deal possible “Awesome shopping experience at Paoli”
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
2019 Ford Escape
Brian was very straightforward, helpful, and friendly. The price for the car was terrific, and the car itself is very nice and drives and handles wonderfully.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Easy-going
Well. Mr. Gillespie is a candid and knowledgeable man. He was polite and personable, making a deal with both skill and respect for us. We'd surely ask for him, should I need another car to buy Tom Apple, Nancy Bates
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
They go above and beyond for their customers
Our experience at Mathew’s Ford was exceptional. The sales team made us feel welcome. They listened to our needs, and found us an amazing vehicle that we can’t thank them enough for.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great people to work with
Bob has an impressive amount of knowledge about the ford brand which makes the shopping and buying experience much easier. steve the sales manager took us through the financial part of the purchase in a smooth and efficient manner. Great people and great product.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car