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Hendrick Honda Pompano Beach

(812 reviews)
2025 consumer dealer award
View 6 awards
2025 consumer dealer award 2024 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(812 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hendrick Honda Pompano Beach from DealerRater.

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The whole experience was fantastic.

The whole experience was fantastic. Charlie Max is the best. He was able to work out the numbers so that my monthly payments were exactly where I felt comfortable, and he got everything done in less than three hours. Also, the highest trade-in offer that I got for my previous vehicle was from Hendrick Honda; that was a big plus. Thank you for everything.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Douglas Mariano, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Honda Pompano Beach. Please don't hesitate to reach out if there's anything additional we can do for you.

This has been my 2nd time bringing my vehicle in for

This has been my 2nd time bringing my vehicle in for service. Each Time the Service Tech was Very Pleasant and Let me know about any Issues that I should be concerned With.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

James, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Honda Pompano Beach! We hope to see you soon!

Anwar Smidi handled my service woo's and put up with my

Anwar Smidi handled my service woo's and put up with my constant questions/worries etc. with patience and answered all questions where I felt comfortable when I left service...Thank you so much!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Suzanne, we are glad we could help! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

The service advisor Mr.

The service advisor Mr. Fermin very professional, Knowledgeable and helpful. He does care about his and the customers in general. Also the location of the Dealer is perfect a couple of miles from home.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

?charlie?, we're happy you found our staff to be so supportive during your experience here at Hendrick Honda Pompano Beach. We hope to be of service to you again in the future. Best wishes, Hendrick Honda Pompano Beach

They serviced my car and did it in a quick and timely

They serviced my car and did it in a quick and timely manner. They had a service person drop me off to work and pick me up. They made everything very good and easy for me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Angel Bell, we're so glad that we were able to go above and beyond your expectations! We sincerely thank you for the positive review, and look forward to seeing you again soon!

Ez and friendly, Marlon and Robbin are the best.

Ez and friendly, Marlon and Robbin are the best. Recommended all day every day. Please provide a review of atleast 25 words. Ez and friendly, Marlon and Robbin are the best. Recommended all day every day. Please provide a review of atleast 25 words.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

J, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Honda Pompano Beach. J, thanks for taking the time to leave a review.

Lauren, your service rep was awesome.

Lauren, your service rep was awesome. Friendly, courteous, and knowledgeable!!. Everyone should be like her! I'm not saying your other reps are not; just saying that she was great!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Bob Schneider, thank you for sharing your positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Hendrick Honda Pompano Beach!

Marlon Fermin was the service advisor who helped me .

Marlon Fermin was the service advisor who helped me . Very king , professional and took the time to answer all my questions .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Veronique De Beltrand, we're glad to hear you enjoyed your visit. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

I recently visited the Honda service department in

I recently visited the Honda service department in Pompano Beach, and I had a great experience. Richard, the service advisor, was extremely helpful, attentive, and knowledgeable. Kept me updated at all times while my car was there, he was able to identify that my car had been wrongfully serviced before and went out of his way with the support of Tommy, the manager they made sure the right thing was done. The team took excellent care of me and provided top-notch service and satisfaction. Highly recommend their services!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Rafaella Mattos, thank you for sharing your positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Hendrick Honda Pompano Beach!

Richard Im is great.

Richard Im is great. Always very kind and professional. I would highly recommend Hendrick Honda. I was in and out very fast for service. I would but my next car here for sure.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Michele, we are so pleased you enjoyed your visit to Hendrick Honda Pompano Beach! Thank you again for leaving us this response!