Reviews
I recently visited the Honda service department in
I recently visited the Honda service department in Pompano Beach, and I had a great experience. Richard, the service advisor, was extremely helpful, attentive, and knowledgeable. Kept me updated at all times while my car was there, he was able to identify that my car had been wrongfully serviced before and went out of his way with the support of Tommy, the manager they made sure the right thing was done. The team took excellent care of me and provided top-notch service and satisfaction. Highly recommend their services!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Rafaella Mattos, thank you for sharing your positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Hendrick Honda Pompano Beach!
Richard Im is great.
Richard Im is great. Always very kind and professional. I would highly recommend Hendrick Honda. I was in and out very fast for service. I would but my next car here for sure.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Michele, we are so pleased you enjoyed your visit to Hendrick Honda Pompano Beach! Thank you again for leaving us this response!
Very pleasant, professional and knowledgeable
Very pleasant, professional and knowledgeable presentation. We were treated respectfully. Salesman was knowledable and professional. We got the car we wanted for a fair price.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Barbara Cohen, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Marlon and his team are superb.
Marlon and his team are superb. His knowledge of my car and what it needed to run smoothly is superior. His affable and genuinely sincere personality adds to the wonderful experience I had at Hendricks.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Ken, your satisfaction is our top priority. We hope to be of service to you again in the future. Best wishes, Hendrick Honda Pompano Beach
Anwar was wonderful?
Anwar was wonderful?kind?helpful. I will certainly return for my next service here. They did a great job on my car. See you next time.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Janine, we are so pleased you enjoyed your visit to Hendrick Honda Pompano Beach! Janine, thanks for taking the time to leave a review.
PLEASANT, HELPFUL, PROFESSIONAL PEOPLE, POSITIVE
PLEASANT, HELPFUL, PROFESSIONAL PEOPLE, POSITIVE ATTITUDE, MADE EVERY EFFORT SO DEAL WOULD GO THRU. OFFERED TO BRING THE CAR TO MY HOUSE ,SO THAT MY WIFE COULD TRY IT OUT.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
A. Pistiner, we are so pleased you enjoyed your visit to Hendrick Honda Pompano Beach! We sincerely thank you for the positive review, and look forward to seeing you again soon!
A very pleasant experience from arrival to departing.
A very pleasant experience from arrival to departing. They were very patient with us as we asked questions on issues that were noticed and pointed out to them.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Herbert, we really appreciate your positive review! We hope to see you soon!
Very easy to schedule an appt.
Very easy to schedule an appt. Service writer was friendly and professional as always. Return to this specific dealer every time. Hendrick Honda is the best!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Purr Motor, we really appreciate your feedback! If you're ever in need of more help, please let us know!
8:00am scheduled arrival.
8:00am scheduled arrival. 12:31pm call advising me that my car is next for service. 1:56pm call that car is ready. I have no way of knowing repair quality other than wait and see using the car. Slight gas smell in the back seat at the site of fuel pump replacement. Smell dissipated by the next morning. Customer service agent Anwar Smidi was welcoming, respectful, and professional. 5-star rating if my car was ready by 10am.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Larryw, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
Took my car in for recall and service.
Took my car in for recall and service. Brianna and her team took great care of my vehicle-keeping me informed throughout the process and answering all my questions!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Elizabeth S., it's experiences like yours that really keep us motivated!