Piazza Acura of West Chester

Communicated via email. Got a quick response. Needed specific information on a SUV and was pleasantly surprised at how fast I got a response. I took too... long to decide, the vehicle sold before I decided to buy it. I would have definitely purchased here.

My wife and I recently purchased a Pre-Owned MDX from Piazza Acura of West Chester and we couldn't have been happier with the way we were treated. Dan... Stanley was our sales professional and he was extremely courteous, knowledgeable on the MDX product and never pushed us once. I highly recommend this dealership and Dan Stanley for anyone shopping for a vehicle. Thanks for all your help.

I was pleasantly surprised with Piazza Acura of West Chester's service department. I normally go to local chain or mom and pop shops because I was under... the assumption that franchise over charges. I bought a certified MDX about a year ago from Acura of West Chester and my first service was due. I dropped off my car before work and was greeted by a very organized and friendly staff. It even seemed like they knew some customers by name! They quickly had me fill out my information and ushered me into a brand new MDX to drive for the day, this is a major convenience. I honestly was expecting a laundry list of work being that it had not seen a shop in over a year but Acura called me and let me know it was done and was only charging for an oil change, inspection and vehicle check for a very reasonable cost. I normally do not write reviews but I felt it necessary to express my happiness that day.

Walked in for a test drive and left with a new MDX. Jamie and Deneen were great. Can't speak highly enough about the whole process.

They just seem like they are knowledable of the whole process. And weren't.forcing themselves on us to buy the product. They know it's a big decision and... only want to help.

I purchased a car on Friday 8/12/2016 and engine light came on on Saturday 8/13/2016 and the air conditioner stopped working on Sunday 8/14/2016. Rob... the used car sales manager sent a driver 2 hours away to pick up my car and left me with a loaner. How is that for customer service? Thanks Rob Moffa!!

On January 30th I brought in my 2010 Acura MDX to Piazza Acura of West Chester for PA State Inspection and service. From the moment I pulled into the service... drive-thru I received exceptional service. The valet promptly and courteously wrote up the work order. I also worked with John D. and Steve at the service counter - they are real professionals, interested and involved, and were prompt and courteous. It's been a bad winter and our roads have been covered with salt and snow - the inside and outside of the car were a mess. When my vehicle was returned to me it was washed and vacuumed, and was so clean it looked like it just came off the showroom floor! Doing business with Piazza Acura of West Chester is a pleasure.

My wife and I bought a beautiful used Acura MDX from Piazza Acura. We did weeks of research online and found the one we were looking to buy. We went right... over to the dealership, took it for a test drive and negotiated a deal. The process was smooth, they ended up getting us a better rate than our credit union which was incredible! When we finished signing papers the car had been cleaned up ready to drive home. We were very happy that we did not have to play any games and were able to drive home the same day. Thank you to Melanie and Dennis for taking good care of us!

Took my car in for the annual state inspection and an oil change and tire rotations. This dealership is always professional timely and efficient with their... workwork!

Excellent overall and very personable. Great feeling of welcome