Reviews
Online and in person experience was wonderful and easy.
Online and in person experience was wonderful and easy. Appreciated the seamless and stress free purchase of my new vehicle.
Online and in person experience was wonderful and easy.
Online and in person experience was wonderful and easy. Appreciated the seamless and stress free purchase of my new vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear that your experience with Piazza Acura of West Chester was seamless and stress-free! Thank you for choosing us, and enjoy your new vehicle!
Joe Gilmore was very thorough and helpful.
Joe Gilmore was very thorough and helpful. We appreciated his honesty. Thank you very much.
Joe Gilmore was very thorough and helpful.
Joe Gilmore was very thorough and helpful. We appreciated his honesty. Thank you very much.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the rating! We're glad you had a great experience! - Piazza Acura of West Chester
Mark was very helpful and accommodating.
Mark was very helpful and accommodating. He was also knowledgeable about the technology in the car
Mark was very helpful and accommodating.
Mark was very helpful and accommodating. He was also knowledgeable about the technology in the car
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the kind review - Mark will be so happy to hear it! Your business is greatly appreciated by all of us here at Piazza Acura of West Chester and we hope to see you again in the future. Enjoy your new vehicle!
I’ve been buying Acuras from this dealership for many
I’ve been buying Acuras from this dealership for many years. Everyone is friendly and knowledgeable, I feel at home at Piazza Acura of West Chester!
I’ve been buying Acuras from this dealership for many
I’ve been buying Acuras from this dealership for many years. Everyone is friendly and knowledgeable, I feel at home at Piazza Acura of West Chester!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It's wonderful to hear that you feel at home with us at Piazza Acura of West Chester! We truly appreciate your loyalty and are glad our team continues to provide a friendly and knowledgeable experience. Looking forward to serving you for many more years!
Omar possesses great customer service.
Omar possesses great customer service. This is my third Acura; thus, I knew what I wanted but having a knowledgeable salesman made purchase easy.
Omar possesses great customer service.
Omar possesses great customer service. This is my third Acura; thus, I knew what I wanted but having a knowledgeable salesman made purchase easy.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear that Omar's expertise made your experience at Piazza Acura of West Chester seamless. Thank you for choosing us and enjoy your new Acura!
Hard sell on warranty and repeatedly lowered the cost
Hard sell on warranty and repeatedly lowered the cost after we declined. This left us with a concern for the business ethics of the management representative. Joe, The sales person was very good however.
Hard sell on warranty and repeatedly lowered the cost
Hard sell on warranty and repeatedly lowered the cost after we declined. This left us with a concern for the business ethics of the management representative. Joe, The sales person was very good however.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a new car
Thank you for sharing your experience. We appreciate the positive feedback about Joe, and we're sorry to hear that the warranty discussion left a negative impression. Your concerns regarding business ethics are important to us, and we will address this internally. Please reach out to us directly at (610) 399-9500.
Joe was very knowledgeable and patient with us during the
Joe was very knowledgeable and patient with us during the purchase of our MDX. He thoroughly went through the car upon delivery. We would definitely recommend him to anyone interested in buying an Acura. It was a pleasure working with Jim!
Joe was very knowledgeable and patient with us during the
Joe was very knowledgeable and patient with us during the purchase of our MDX. He thoroughly went through the car upon delivery. We would definitely recommend him to anyone interested in buying an Acura. It was a pleasure working with Jim!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with Joe and Jim at Piazza Acura of West Chester! We're delighted to hear that their knowledge and patience made the purchase process enjoyable. Enjoy your new MDX, and we appreciate the recommendation!
Great to work with, they helped me through the whole
Great to work with, they helped me through the whole process, were always available to answer questions and made getting the car seamless
Great to work with, they helped me through the whole
Great to work with, they helped me through the whole process, were always available to answer questions and made getting the car seamless
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear that your experience at Piazza Acura of West Chester was seamless and supportive! Our team is always here to assist, so feel free to reach out if you have any more questions. Enjoy your new car!
This is my third Acura.
This is my third Acura. ❤️love these cars. ❤️love the comfort of my RDX I feel very safe on my journeys while driving
This is my third Acura.
This is my third Acura. ❤️love these cars. ❤️love the comfort of my RDX I feel very safe on my journeys while driving
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Chrissy, we're delighted to hear that you're enjoying your third Acura and feeling safe on the road with your RDX! Thanks for choosing Piazza Acura of West Chester. Safe travels ahead!
Quick and friendly, slightly aggressive when selling
Quick and friendly, slightly aggressive when selling warranties and packages, overall a god experience. Building is dated but it is being renovated soon.
Quick and friendly, slightly aggressive when selling
Quick and friendly, slightly aggressive when selling warranties and packages, overall a god experience. Building is dated but it is being renovated soon.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with Piazza Acura of West Chester! We're glad to hear that the service was quick and friendly, and we appreciate your feedback on our facilities. We hope you'll enjoy the updates once renovations are complete!