Reviews
Flat Tire
Had to have my car towed on Saturday, 4/9 because I had a flat & Conicelli does not give spare tires w/new cars. So I got to the service department at 8:50am and did not get out till 1:15pm. Totally unacceptable. Then I was told that I needed front & back wheel alignment. Conicelli Hyundai does not have the machine that does that so had to wait for Honda to get done with using theirs - another 1 1/2 & to top it off you have to watch the same channel on the TV which is home repairs - try watching that for 4 1/2 hours. No shuttle service on Saturdays - couldn't even go to the mall or get something to eat. After this experience I am so done with Conicelli Hyundai and Conicelli in general. A Nice Place to Do Business if you want to spend you whole day sitting there. I work so my Saturday was wasted - just give space tires & it would have saved me about 5 1/2 hours on my day off including travel time to get there & get home. Unhappy customer.
- Customer service 3.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Cward, I am very sorry about the inconvenience. We try to accomodate our walk in customer as best as we can on Saturdays. I know you spoke with Pat, our Service manager. I hope that he was able to explain the situation. I apologize for the wait and any inconvenience that we may have caused. Thank you, Lori Hammond
Review
The overall experience was fine. Our main salesperson was okay. The guy he was training told us there was no warranty, which almost caused us not to lease the car, until we found out he was wrong.
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for writing about your experience with Conicelli Toyota and Anton Butcher. Anton is very knowledgeable of the cars he sells and always goes the extra mile to assist his customers in the purchasing process. We trust that Anton will train the other salesman to be as knowledgeable, professional and helpful as he and the entire team are. We look forward to assisting you in any way we can in the future. Enjoy your new car! Sincerely, Lori Conicelli Hammond
I am so sorry, Anton is in our Hyundai store not Toyota!
Great Experience
From the moment my husband and I walked in Conicelli I felt at home. Everyone was so nice and helpful. I always tell family and friends to got there. From the sales person to the closing process everything went great.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for choosing Conicelli Autoplex as well as for the referrals. Joe Fidure knows how to make the entire process as smooth and quick as possible. Joe's knowledge, professionalism and fun personality are great assets to our organization. We are lucky to have him. The entire staff works hard to make your experience a "Nice" one. We look forward to assisting you and any family or friends that you may refer in the future. Enjoy your new car! Sincerely, Lori Conicelli Hammond
Car lease 2017 Elantra
I am very pleased overall with my purchase and very pleased with the staff at Conicelli. I am a returning customer and will be back again
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for being such a loyal customer of Conicelli Autoplex! We really do appreciate your returning to our dealership to purchase your vehicle. Joseph Fina is excellent with his customers and his knowledge of the cars he sells as well as his great personality are great assets to our dealerships. We try to make the entire purchasing process as smooth, quick and enjoyable as possible We look forward to assisting you again in the future. Enjoy your new Elantra! Sincerely, Lori Conicelli Hammond
Walked away with a new, beautiful Hyundai Sonata
If you're looking to get a new, beautiful Hyundai I recommend going to see Joe Fina. He's knowledgeable about the features and cars. Manager, Rob Durante helped make it happen.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for writing about your experience with Joseph Fina and Conicelli Hyundai. Joe Fina will be pleased to hear the kind words you have for him as he really does work hard to assist his customers in purchasing a new vehicle. Joe and the entire staff really know how to make the entire process as enjoyable as possible. We look forward to assisting you again in the future. Enjoy your new Hyundai! Sincerely, Lori Conicelli Hammond
Thanks
This was a very good experience I would certainly tell anyone I know looking for a car to visit Conecelli. There are so many options and the sales people at willing to work with you
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Welcome to the Conicelli customer family! We greatly appreciate the opportunity to assist you in purchasing a vehicle from our dealership. Customer service is our top priority and our sales staff will work tirelessly to find you the vehicle that best fits your needs at a price that fits your budget. Bobby Triglia is excellent with his customers and looks forward to assisting you and any family or friends that you may refer in the future. Enjoy your new Hyundai! Sincerely, Lori Conicelli Hammond
My purchase of a 2017 Hyundai Elantra
I had an outstanding experience at Conicelli Hyundai! Mike Skyrzak was the best salesperson I've ever dealt with in any aspect of sales. He is definitely an asset to the Conicelli family! Juan in the financial department is also an asset to your company. They both took their time with me, & explained everything in layman's terms, as I am not very experienced in purchasing cars. They both also made sure I understood exactly what was happening, & were very patient and kind when I asked questions (sometimes I even asked twice!). I would definitely HIGHLY recommend Mike, Juan, and Conicelli Hyundai, to anyone looking to purchase a vehicle. Thank you for making the purchase of my new car so easy!! I will definitely be a repeat customer!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Welcome to the Conicelli customer family! We thank you for taking the time to write about your experience with Mike, Juan and Conicelli Hyundai and we will work hard to keep you as a happy customer. At Conicelli we really do try to make the entire purchasing process as enjoyable as possible and the team at our Hyundai dealership is excellent at making the process go as smooth and quick as possible. Mike Skrzat and Juan Pelegrin's knowledge, professionalism and all around helpful personalities are great assets to our organization and we are thrilled to have them on our team. We look forward to assisting you and any family or friends that you may refer in the future. Enjoy your brand new Elantra! Sincerely, Lori Conicelli Hammond
Tucson Lease
As stated before, Tim and Rob were both informative and professional. I would highly recommend the dealership and these individuals to friends and family for future purchases.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to write about your experience with Conicelli Hyundai. Tim Mhay, Rob Durante and Dmitriy Kichin are a great team and know how their customers should be treated. We take customer service very seriously. We look forward to assisting you and any family or friends that you may refer in the future. Enjoy your new Hyundai! Sincerely, Lori Conicelli Hammond
Happy with purchase
Great people Great services was happy wit all aspects of leasing this 2016 sonata and hope to do more business with them in the future.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Welcome to the Conicelli customer family! We greatly appreciate your kind words and we will work hard to keep you as a loyal Conicelli customer. Steve Kauffman and the entire team at our Hyundai dealership are excellent at customer service and are always willing to help their customers with any of their needs. We look forward to assisting you again in the future. Enjoy your new Hyundai Sonota! Sincerely, Lori Conicelli Hammond
Car lease experi
Excellent service. My family has leased several cars. We are satisfied and we are looking forward to leasing our next car in the near future.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your continued business. We greatly appreciate the opportunity to assist you in leasing a vehicle from our dealership. Joseph Fina really knows how to make the entire process as enjoyable as possible for his customers and is always professional, honest and knowledgeable of the cars he sells. If we can be of any assistance in the future please don't hesitate to reach out to us. Enjoy your new Hyundai! Sincerely, Lori Conicelli Hammond