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Conicelli Autoplex

(1,127 reviews)
Visit Conicelli Autoplex
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2018 consumer dealer award
View 3 awards
2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (888) 348-6268 (888) 348-6268
Used (888) 347-7655 (888) 347-7655
Service (888) 348-2502 (888) 348-2502

Reviews

(1,127 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Conicelli Autoplex from DealerRater.

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Easy to work with.

Easy to work with. Provided a competitive price that beat other dealerships. Worked with me when then was a hiccup in the deal.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for the five star review and positive feedback. We appreciate your business! Paula d., Customer Relations

Our experience at Conicelli was great!

Our experience at Conicelli was great! We had a brand new salesperson and this was his first sale. He was very professional and friendly and the manager who closed the deal was also pleasant.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for a great five star review and the positive feedback. We appreciate your business. Paula d., Customer Relations

Working at the dealership was one of the most

Working at the dealership was one of the most demoralizing experiences I’ve ever had. The environment was toxic from the top down. Managers regularly belittled employees, speaking to us with zero respect and often in front of others just to assert dominance. It felt less like a workplace and more like a place where your self-worth was chipped away day by day. To make matters worse, the pay was never consistent. Week after week, we were left guessing when—or if—we’d be paid on time. There was always some excuse, always a delay, and never any accountability. It’s hard enough dealing with verbal abuse daily, but doing it while struggling to get paid what you’ve already earned? That’s beyond frustrating—it’s degrading. This wasn’t just a bad job; it was a lesson in how not to treat people. If you’re looking to get into car sales stay away!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The 2017 Hyundai Santa Fe I bought up there has been

The 2017 Hyundai Santa Fe I bought up there has been burning oil since a bought it. Service was supposed to work with me in remedying this issue but they treated me like I was a nuisance and noted was corrected. Now the car is undriveable and will cost more than I have to repair. It doesn't make sense to repair a car that burns oil. I have come to learn that this is an issue with Hyundai engines.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

The concerns in your review have been read and I shared them with our service manager, Pat McGarry this morning. I am sure he will be reaching out to you shortly. Paula DiGiacomo, Customer Relations, 610-234-2200

Parts Dept on March 26 SAT i called 10 times twice no one

Parts Dept on March 26 SAT i called 10 times twice no one picked up had to get parts somewhere else because we needed the part for my Customers car on Monday gave them another shot on the 19th of April same thing so i have to take my parts orders with another dealer because Saturday is when i order most of my parts so we have them Monday never had that problem before always received my parts next day and the write parts.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

I apologize for any inconvenience you experienced. Our Parts Manager would like to assist with your concerns. Can you call me at 610-828-1400 x 1213, give me your name and contact phone# so I can pass it to Mr. Remolde. Thank you; Paula d., Customer Relations Mgr

With the rush of March deals and incoming tariffs,

With the rush of March deals and incoming tariffs, Bradley, Stephanie and Jaron worked hard to get me in and out on a Monday in a new EV. They worked quickly to get my wife (who owned my trade) in and out and back to work. Everything went great and I’d highly recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you Joseph for this great five star review. We appreciated the opportunity to assist you with the purchase of your new vehicle. Best of luck! Paula d., Customer Relations

Many thanks to a great service department and staff at

Many thanks to a great service department and staff at Conicelli Hyundai in Conshohocken PA. I've been a customer since 2014 when I purchased my Tucson and I can tell you it's serviced with care each and every time. Would not have my vehicle serviced anywhere else!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for servicing your vehicle with our dealership. We appreciate your continued loyalty and look forward to assisting you in the future! Lori Hammond

Stay away!

Stay away!!! I bought two cars one for me, one for my granddaughter. Her vehicle is constantly in the shop. Mine did pretty well until November 2024. I needed a new oil valve regulator. The service rep said I could take it to any dealer. I took it to Trenton Hyundai. In my warranty I get a rental car. Trenton didn't have one so I had to shell out $600 for a rental. I was supposed to get that money back, I never did. Now the problem is that the car is doing the same thing. I got the code it is the same. I called Conicelli to explain, that my granddaughter's wedding is on Friday and I need to leave on Wednesday, I need my car serviced and a rental car if it is not done in time. The lady on the phone was rude, telling me it wouldn't happen the way I wanted it to, she said we don't have rental cars right now and it won't be done by Wednesday, I explained that it's not a want it is a need, I can't miss my granddaughter wedding. She said you're calling at 3 pm on Monday, I told her Sunday you're closed and I work as a therapist for Crisis, this was the first chance I had to call. She couldn't help me. I called Trenton and they of course don't have a rental car. I am so upset! High-pressured sales and no help with the warranty. I don't know what to do, I am 63 and have never had so many problems with a dealership. I will never purchase a car here again. She didn't even care that I was pleading with her to help me so I don't miss my granddaughter's wedding. Unbelievable!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Stay away!

Stay away!!! I bought two cars one for me, one for my granddaughter. Her vehicle is constantly in the shop. Mine did pretty well until November 2024. I needed a new oil valve regulator. The service rep said I could take it to any dealer. I took it to Trenton Hyundai. In my warranty I get a rental car. Trenton didn't have one so I had to shell out $600 for a rental. I was supposed to get that money back, I never did. Now the problem is that the car is doing the same thing. I got the code it is the same. I called Conicelli to explain, that my granddaughter's wedding is on Friday and I need to leave on Wednesday, I need my car serviced and a rental car if it is not done in time. The lady on the phone was rude, telling me it wouldn't happen the way I wanted it to, she said we don't have rental cars right now and it won't be done by Wednesday, I explained that it's not a want it is a need, I can't miss my granddaughter wedding. She said you're calling at 3 pm on Monday, I told her Sunday you're closed and I work as a therapist for Crisis, this was the first chance I had to call. She couldn't help me. I called Trenton and they of course don't have a rental car. I am so upset! High-pressured sales and no help with the warranty. I don't know what to do, I am 63 and have never had so many problems with a dealership. I will never purchase a car here again. She didn't even care that I was pleading with her to help me so I don't miss my granddaughter's wedding. Unbelievable!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great full service experience.

Great full service experience. From buy to maintaining top of the line. Well done! I will continue to support Conicelli Hyundai because of employees like these.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks so much for this great review and positive feedback. We appreciated the opportunity to assist you! Paula d. Customer Relations