AutoNation Chrysler Dodge Jeep Ram Pembroke Pines

Vyron Ollivierre was on his A GAME when it came to question and answer on our day of purchasing my dream vehicle he went above and beyond to get us the best deal possible and also to get everything fast and efficient

Recomendado, ya es la segunda vez que compro un veh�culo con ellos, muy amables y confiables, te ayudan en tu proceso de compra, volver�a nuevamente, gracias por su ayuda, 100% recomendados

My husband and I were there and the team that help us were very profesional, respectfull. I just still In need of a new key for the car we got, the one I receive is missing a part of the key fob and it has a funky smell that I can?t rid off.

Autonation Dodge in Pembroke Pines was eager to sell me the car but that enthusiasm is not existent when it comes to their service department. They absolutely suck! Calls nor texts get returned. Several times I was told the manager (Tomas Llorna) would get in contact with me and four days later I'm still waiting. I had to get a ride to go in person to the service department only to be told the technician is still working on the diagnostic. Why couldn't the manager or service person (Luis) call me to tell me this? This location (probably others too) needs a tune up on how to deal with customers. Next time I'll take my chances with other places. Very disappointing 😞

On the morning of 6/2/25, I visited AutoNation Chrysler Dodge Jeep Ram Pembroke Pines to have my Jeep checked because my windshield wipers suddenly stopped working. I explained the situation to the service provider, Lee Henry. Without conducting any diagnostic testing or having a technician inspect my vehicle, he told me that the entire windshield wiper system needed to be replaced. He then took me to the parts department, where I was given an estimate of $1,500. When I questioned why no one was attempting to properly diagnose the problem, I was told that if I didn’t want to pay that amount, I should consider trading in my car. I made it clear that I had no interest in trading in my vehicle, but Lee continued by saying that once this part goes bad, "other things start to go too." I left extremely upset and stressed, especially since it was raining and I had to drive home with limited visibility. Thankfully, after speaking with friends, I was advised to take my Jeep to a trusted local mechanic. Within 10 minutes, they identified the issue—it was *not* the entire wiper system. The problem was simply that the knob controlling the wipers had come loose, likely from a recent car wash. They tightened it on the spot—at no charge—and my wipers worked perfectly. It’s incredibly disappointing to know that AutoNation Chrysler Dodge Jeep Ram tried to charge me $1,500 for unnecessary repairs. Worse, I was pressured to trade in my car based on a completely false assessment. It makes me wonder how many other customers have been taken advantage of in this way. This experience was unacceptable. Times are hard enough financially for many people, and deceptive practices like this only make it worse. I will never return to this dealership for service or purchase, and I strongly encourage others to approach with caution. **Let the buyer beware.** .

Very good service, pretty fast and easy... strongly recommended for people that needs clear solutions

Camilo was and the managers were very easy to work with and the pricing was fair and transparent. I highly recommend this dealership

One of the best car buying experiences I have ever had. The manager Stan and my sales person Andre were amazing. Very helpful and honest. None of the traditional car salesman games. They were able to get me into the vehicle I wanted at the price I wanted. The whole process was seamless from beginning to end. Even following the purchase they have reached out to me multiple times to follow up with me about my purchase. If you are looking to purchase a new vehicle without the hassle of other dealerships, I highly recommend going to see Stan and Andre at AutoNation.

Amazing service very informative highly recommend this dealership great staff I will definitely go back for service good customer service

totally satisfied with the dealership , great customer service. my jeep was repaired in a timely matter. the service rep Avram Joseph has been awesome every time i had taken the vehicle for service.