Skip to main content

Camelback Subaru

(918 reviews)
Visit Camelback Subaru
Sales hours: 8:00am to 9:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:00am–9:00pm 7:00am–6:00pm
Tuesday 8:00am–9:00pm 7:00am–6:00pm
Wednesday 8:00am–9:00pm 7:00am–6:00pm
Thursday 8:00am–9:00pm 7:00am–6:00pm
Friday 8:00am–8:00pm 7:00am–6:00pm
Saturday 8:00am–8:00pm 8:00am–4:00pm
Sunday 10:00am–6:00pm Closed
2021 state dealer award
View 4 awards
2021 state dealer award 2020 state dealer award
2021 consumer dealer award 2020 consumer dealer award
New (480) 422-0596 (480) 422-0596
Used (480) 619-5470 (480) 619-5470
Service (480) 422-5996 (480) 422-5996

Reviews

(918 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Camelback Subaru from DealerRater.

Want to share your experience with this dealership?

Write a review

This has been my dealership since 2006; top-notch service

This has been my dealership since 2006; top-notch service at reasonable prices with courteous and knowledgeable service advisors.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great service nice people.

Great service nice people. Never pushy on service items Sales people were also positive and not pushy

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Camelback Subaru were very helpful, professional,

Camelback Subaru were very helpful, professional, friendly and Chloe explained what repairs were need and why and which would be covered by warranty.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts.

Started service in a timely manner and finished in the

Started service in a timely manner and finished in the time they said it would take to complete. Ian Wooley is my service advisors and always does an excellent job. I wouldn't go anywhere else to service my Subaru.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts.

Yikes!

Yikes!! This dealership is unprofessional at best and a total nightmare to do business with 😱👎. I recently purchased a used vehicle from them in March 2024, and they totally messed up delivery 🤦‍♀️. I'm so angry. They caused damage to my vehicle during a storm and didn't even tell me! 😡 The delivery drivers damaged their own vehicle too, and they only offered to zip tie mine back together?! 🤯 I paid them over $17k! I called Subaru of America for help, and their customer advocacy department is awesome! They covered the $400 repair at a different Subaru dealer. 🎉 Thank you, SOA! 🙏 Camelback Subaru didn't even apologize for their mess! 😡 Never doing business with them again! 🙅‍♀️ I would love to hear from the Camelback Subaru owner or general manager!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Larry, we value your feedback and are committed to addressing any issues but we are confused by your review and would like to speak with you about it. When it was brought to our attention what happened we apologized and genuinely offered to cover the costs of the bumper repair. We respected your decision when you declined the repair and stated that instead you preferred to contact Subaru. Please contact our Sales Manager Kory Groters at 480-207-2491 at your earliest convenience.

After I told him not to run my credit score until we had

After I told him not to run my credit score until we had a deal they ran it anyway and digged my score do not let them do this to you. After I made it perfectly clear to them

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

We are bit confused by this feedback as per our processes we cannot perform a credit check without a credit application completed. Please reach out to Kory Groters, Sales Manager, at 480-207-2491 at your earliest convenience to discuss this further.

Kaden was the nicest person to do the deal with, I

Kaden was the nicest person to do the deal with, I enjoyed my purchase there. Bought a used 2012 Camaro LS, no major issues with it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for the feedback! We appreciate your business and hope we can assist you again in the future.

Do not recommend, the dealership tries to high ball you

Do not recommend, the dealership tries to high ball you and insult your intelligence! Go to another Subaru dealership!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We strive to be competitive in our pricing offers for our customers and are disappointed to hear this feedback. Please reach out to Kory Groters, Sales Manager, at 480-207-2491 at your earliest convenience to discuss this further.

Mandy marks was very thorough and explained all about the

Mandy marks was very thorough and explained all about the car to me . Great experience for me! Good sales person!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate the comments on your experience with us, we hope we can assist you again soon! 

Great service from my sales person, Maddy Marks, and

Great service from my sales person, Maddy Marks, and everyone working that day I was buying my car. Everyone worked together and got it done and was very helpful and kind.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate the comments on your experience with us, we hope we can assist you again soon!