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Camelback Subaru

(918 reviews)
Visit Camelback Subaru
Sales hours: 8:00am to 9:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:00am–9:00pm 7:00am–6:00pm
Tuesday 8:00am–9:00pm 7:00am–6:00pm
Wednesday 8:00am–9:00pm 7:00am–6:00pm
Thursday 8:00am–9:00pm 7:00am–6:00pm
Friday 8:00am–8:00pm 7:00am–6:00pm
Saturday 8:00am–8:00pm 8:00am–4:00pm
Sunday 10:00am–6:00pm Closed
2021 state dealer award
View 4 awards
2021 state dealer award 2020 state dealer award
2021 consumer dealer award 2020 consumer dealer award
New (480) 422-0596 (480) 422-0596
Used (480) 619-5470 (480) 619-5470
Service (480) 422-5996 (480) 422-5996

Reviews

(918 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Camelback Subaru from DealerRater.

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Kaden was super friendly and helpful the whole time.

Kaden was super friendly and helpful the whole time. Really appreciate working with him. Will definitely refer if we have friends who are interested in Subaru.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thanks for the positive feedback! We're happy to hear our team was able to offer excellent customer service for you during your visit as well as accommodate your needs. We appreciate your business and hope we can assist you in the future with any needs.

Kaden is a very pushy and hounding salesman.

Kaden is a very pushy and hounding salesman. He's the reason I wouldn't even consider going in to check out the car I inquired about. Calls, texts, emails... He wouldn't stop. I bought a car from another dealer, and he STILL wouldn't leave me alone. Ended up blocking his texts and emails. You don't gain customers by annoying the crap out of them.

Rating breakdown (out of 5):
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  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
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1 person out of 1 found this review helpful.
Dealer response

We strive to provide our customers with a great experience with our team so we’re disappointed to hear of this. We are unable to identify you by this screenname but would like to speak with you to get additional info so we can address your concerns with our team and ensure that your contact information is removed from our files. Please reach out to Shannon Evenson in our Customer Service Department at 833-797-3778 at your earliest convenience

He was knowledgeable, friendly and took all the time I

He was knowledgeable, friendly and took all the time I needed to go over the countless options available on the purchase and explained the even more options on the Outback.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for the positive feedback! We're happy to hear you enjoyed your experience with our sales team and we were able to accommodate your vehicle needs. We appreciate your business and hope we can assist you again soon. Congrats on your new vehicle!

I brought my 2017 Subaru BRZ to Camelback Subaru for a

I brought my 2017 Subaru BRZ to Camelback Subaru for a service appointment on December 22, 2002 to change the oil and rotate the tires. The technician working on my vehicle gouged three of the four aftermarket wheels on my car with the impact wrench. I emailed and called the service manager on multiple occasions regarding the damage, and I did not receive one single solitary response or even acknowledgment.

Rating breakdown (out of 5):
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  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.

I’ve run into an issue with the vehicle registration and

I’ve run into an issue with the vehicle registration and licensing, and I’m getting the run-around. Long story short, I’ve been charged the $571 that I’m supposed to be exempt from paying because I’m a disabled veteran with a rating of 100% from the VA. ADOT/DMV has told me to go back to the dealer to fix the issue.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thanks for the positive feedback! We're happy to hear you enjoyed your experience with our sales team and we were able to accommodate your vehicle needs. We appreciate your business and hope we can assist you again soon. Congrats on your new vehicle!

All that matters is by the end I didn’t walk away (drive

All that matters is by the end I didn’t walk away (drive away) with a white crosstrek

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thanks for the positive feedback! We're happy to hear you enjoyed your experience with our sales team and we were able to accommodate your vehicle needs. We appreciate your business and hope we can assist you again soon. Congrats on your new vehicle!

Kaden was very helpful.

Kaden was very helpful. Other staff was helpful as well. Nice facility, also good follow up service (window tinting).

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thanks for the positive feedback! We're happy to hear you enjoyed your experience with our sales team. We hope we can assist you again in the future with any needs. Congrats!

Kaden, Anthony (finance), and Bert are gems.

Kaden, Anthony (finance), and Bert are gems. Ale (finance) and Cory (sales manager) could really improve their customer service skills.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for the positive feedback! We're happy to hear you enjoyed your experience with our sales team. We hope we can assist you again in the future with any needs. Congrats!

Purchased a 2023 Outback Onyx and we love our car!

Purchased a 2023 Outback Onyx and we love our car! 2nd purchase with Kaden and very happy we did! Camelback has wonderful people working there which makes it so worth the trip from Tucson. Pricing and financing was fair and easy! Thank you guys!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We're thrilled to hear you enjoyed your sales experience with our team! We hope we can assist you again in the future with any needs. Congrats!

Everyone is very courteous and eager to help you out with

Everyone is very courteous and eager to help you out with anything that you may need assistance with and ready to help you in anyway.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for the positive feedback, we're happy to hear we were able to find you a vehicle you'd enjoy. Congrats on the new purchase!

Consumer response

I just wanted to give a big thank you to KaydenNguyen for his honesty, patience’s and help in finding the perfect car for me. I plan on making sure tell everyone that I know of the great service that given at this Dealership.