Skip to main content

Coulter Cadillac Buick GMC

(2,294 reviews)
Visit Coulter Cadillac Buick GMC
Sales hours: 8:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:00am–8:00pm 7:00am–6:00pm
Tuesday 8:00am–8:00pm 7:00am–6:00pm
Wednesday 8:00am–8:00pm 7:00am–6:00pm
Thursday 8:00am–8:00pm 7:00am–6:00pm
Friday 8:00am–8:00pm 7:00am–6:00pm
Saturday 8:00am–6:00pm 8:00am–3:00pm
Sunday 12:00pm–5:00pm Closed
2024 state dealer award
View 30 awards
2024 state dealer award 2024 state dealer award 2024 state dealer award 2023 state dealer award 2020 state dealer award 2018 state dealer award 2017 state dealer award 2017 state dealer award 2017 state dealer award 2016 state dealer award 2016 state dealer award 2016 state dealer award 2015 state dealer award 2015 state dealer award 2015 state dealer award 2014 national dealer award 2014 national dealer award 2014 national dealer award 2013 national dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Contact seller

Select a Salesperson (optional)

Contact seller

By clicking here, you authorize Cars.com and its sellers/partners to contact you by text/calls which may include marketing and be by autodialer. Calls may be prerecorded. You also agree to our Privacy Notice. Consent is not required to purchase goods/services.

We value your privacy. Cars.com Privacy Notice

New (888) 809-0027 (888) 809-0027
Used (888) 902-3706 (888) 902-3706
Service (888) 384-4732 (888) 384-4732

Inventory

See all 533 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since March 2007.
Coulter Cadillac is the original Cadillac dealer in Arizona. Coulter is conveniently located at 12th St. and Camelback and has a great selection of Cadillac Buick and GMC Trucks. Proud winners of the DealerRater Dealer of The Year Award 2023 - Come see us!
Just look for the "Car on Roof!" in Phoenix since 1923.

Service center

Phone number (888) 384-4732

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–3:00pm
Sunday
Closed

Meet our employees

Andrew Emerson headshot
Andrew Emerson
Sales Consultant
(49 reviews)
Wes Pogue headshot
Wes Pogue
Sales Manager
(42 reviews)
Cody Holliday headshot
Cody Holliday
Sales Consultant
(24 reviews)
Will Lane headshot
Will Lane
Finance Manager
(18 reviews)
Nick Lopez headshot
Nick Lopez
Sales Consultant
(17 reviews)
Sam Mendoza headshot
Sam Mendoza
Service Advisor
(7 reviews)
Ali Ahar headshot
Ali Ahar
Finance Manager
(6 reviews)
Kyle Stevens headshot
Kyle Stevens
Sales Manager
(6 reviews)
Linda Daub headshot
Linda Daub
Internet Sales Consultant
(5 reviews)
Paul Glans headshot
Paul Glans
General Manager
(259 reviews)
Onan Tabardillo headshot
Onan Tabardillo
Finance Manager
(58 reviews)
Tom Iles headshot
Tom Iles
Pre-Owned Sales Manager
(28 reviews)
Jesús Minas headshot
Jesús Minas
Internet Sales Consultant
(6 reviews)
Luis Aziles headshot
Luis Aziles
Service Advisor
(5 reviews)
Michael Messer headshot
Michael Messer
Sales Consultant
(16 reviews)
Alan Lopez headshot
Alan Lopez
Assistant Sales Manager
(11 reviews)
Bo Siglar headshot
Bo Siglar
Service Advisor
(7 reviews)
Bradley Lopez headshot
Bradley Lopez
Sales Consultant
(5 reviews)
Roberto Garcia headshot
Roberto Garcia
Sales Consultant
(2 reviews)
Mike Ludtke headshot
Mike Ludtke
Service Manager
(2 reviews)
Erik Bonilla headshot
Erik Bonilla
Sales Consultant
(1 review)
Christian Cruz headshot
Christian Cruz
Internet Sales Consultant
(1 review)
Nick Falcon headshot
Nick Falcon
Sales Consultant
(1 review)
Kim Lawler headshot
Kim Lawler
Sales Customer Care
(1 review)
Juan Medina headshot
Juan Medina
Sales Consultant
(1 review)
Francisco Soto headshot
Francisco Soto
Sales Consultant
(1 review)
Jonah Aboutalib headshot
Jonah Aboutalib
Sales Consultant
Ed Alisha headshot
Ed Alisha
Sales Consultant
Joseph Augusta headshot
Joseph Augusta
Internet Sales Consultant
Armando Brito headshot
Armando Brito
Sales Consultant
Robert Brock headshot
Robert Brock
Service Drive Manager
Eddie Castano headshot
Eddie Castano
Assistant Parts Manager
Ted Colter headshot
Ted Colter
Internet Sales Consultant
Ryan Coulter headshot
Ryan Coulter
After Market Manager
Travis Davis headshot
Travis Davis
Parts Manager
Leilahi Gomez headshot
Leilahi Gomez
Sales Customer Care
Jay Griffin headshot
Jay Griffin
Parts Counter
Viki Guanzon headshot
Viki Guanzon
Service BDC
Olivia Jones headshot
Olivia Jones
Sales BDC
Matt Kirkham headshot
Matt Kirkham
Internet Sales Consultant
Jordan Lott headshot
Jordan Lott
Sales BDC
Jay Reighard headshot
Jay Reighard
Manager
Chris Sanchez headshot
Chris Sanchez
Service Advisor
Mark Shillington headshot
Mark Shillington
Body Shop Advisor
Sam Truax headshot
Sam Truax
Service Advisor
Vida Wilson headshot
Vida Wilson
Service BDC
Duane Wright headshot
Duane Wright
Body Shop Advisor

Reviews

(2,294 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Coulter Cadillac Buick GMC from DealerRater.

Want to share your experience with this dealership?

Write a review

Best Cadillac dealer in town by far.

Best Cadillac dealer in town by far. The GM Paul and his salesman Cody took great care of us when trying to switch up from a previous vehicle. Very patient, understanding, and not the typical car salesmen xx.

Best Cadillac dealer in town by far.

Best Cadillac dealer in town by far. The GM Paul and his salesman Cody took great care of us when trying to switch up from a previous vehicle. Very patient, understanding, and not the typical car salesmen xx.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and your kind words. We appreciate you....ENJOY! Happy 4th of July. Paul Glans GM

Show full review

I purchased a Hummer from Andrew several months ago.

I purchased a Hummer from Andrew several months ago. I was having a couple issues with my vehicle. I was working with service, but the advisor I was working with no longer works there while we were waiting on parts for the repair. After some time went on I never heard from anyone in service so I reached out to Andrew. He immediately had both of the issues resolved within a week. I was impressed because I was waiting several months for these repairs which he got handled immediately. Andrew provided the best customer service throughout my purchase and after.

I purchased a Hummer from Andrew several months ago.

I purchased a Hummer from Andrew several months ago. I was having a couple issues with my vehicle. I was working with service, but the advisor I was working with no longer works there while we were waiting on parts for the repair. After some time went on I never heard from anyone in service so I reached out to Andrew. He immediately had both of the issues resolved within a week. I was impressed because I was waiting several months for these repairs which he got handled immediately. Andrew provided the best customer service throughout my purchase and after.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

David, Thank you for your business and this information. We appreciate you. Paul Glans GM

Show full review

Dureen Olson is hands down one of the best sales

Dureen Olson is hands down one of the best sales professionals I’ve ever worked with. From the moment we walked into Coulter Cadillac, she made the entire process of purchasing our new Cadillac Lyriq seamless and stress-free. Her deep knowledge of the product and remarkable attention to detail ensured we were always informed and comfortable throughout the entire process. What really impressed us was how Dureen went above and beyond to track down the exact specifications we wanted for the car. She worked tirelessly to ensure we got exactly what we were looking for, which isn’t always easy to do in today’s market. Her dedication to finding the perfect match for us was truly exceptional. While it’s common for many salespeople to cut corners or rush through the process, Dureen is definitely not one of those. She went above and beyond to make sure every aspect of the transaction was handled thoroughly and with care. Her professionalism and integrity stood out, and it was clear she genuinely wanted what was best for us, not just a sale. Dureen is not only incredibly sharp and professional but also a genuinely wonderful person to work with. She took the time to answer every question thoroughly and made sure all our needs were met with care and precision. It’s rare to find someone who blends intelligence and professionalism so effortlessly. If you’re in the market for a Cadillac, I highly recommend asking for Dureen. She’s truly exceptional.

Dureen Olson is hands down one of the best sales

Dureen Olson is hands down one of the best sales professionals I’ve ever worked with. From the moment we walked into Coulter Cadillac, she made the entire process of purchasing our new Cadillac Lyriq seamless and stress-free. Her deep knowledge of the product and remarkable attention to detail ensured we were always informed and comfortable throughout the entire process. What really impressed us was how Dureen went above and beyond to track down the exact specifications we wanted for the car. She worked tirelessly to ensure we got exactly what we were looking for, which isn’t always easy to do in today’s market. Her dedication to finding the perfect match for us was truly exceptional. While it’s common for many salespeople to cut corners or rush through the process, Dureen is definitely not one of those. She went above and beyond to make sure every aspect of the transaction was handled thoroughly and with care. Her professionalism and integrity stood out, and it was clear she genuinely wanted what was best for us, not just a sale. Dureen is not only incredibly sharp and professional but also a genuinely wonderful person to work with. She took the time to answer every question thoroughly and made sure all our needs were met with care and precision. It’s rare to find someone who blends intelligence and professionalism so effortlessly. If you’re in the market for a Cadillac, I highly recommend asking for Dureen. She’s truly exceptional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and this wonderful review. Dureen is a great employee and we are fortunate to have her on our team. Enjoy your new Cadillac. Kind regards, Paul Glans

Show full review

I came in to look at a new XT5.

I came in to look at a new XT5. I worked with Andrew, he was great. He went over everything and even helped me get more for my trade in. This was the best experience I've ever had purchasing a vehicle.

I came in to look at a new XT5.

I came in to look at a new XT5. I worked with Andrew, he was great. He went over everything and even helped me get more for my trade in. This was the best experience I've ever had purchasing a vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Reggie, Thank you for this review and for your business. We appreciate you. Kind regards, Paul Glans GM

Show full review

My family and I stopped in from out of town to look at a

My family and I stopped in from out of town to look at a used Escalade we saw online. We currently had one we wanted to upgrade. Andrew assisted us, and went over every detail with us. He was incredibly helpful and didn't pressure us at all. We ended up getting everything started, then I came back in the next morning to pick it up. I couldn't have asked for a better experience.

My family and I stopped in from out of town to look at a

My family and I stopped in from out of town to look at a used Escalade we saw online. We currently had one we wanted to upgrade. Andrew assisted us, and went over every detail with us. He was incredibly helpful and didn't pressure us at all. We ended up getting everything started, then I came back in the next morning to pick it up. I couldn't have asked for a better experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Show full review

It was a fantastic experience working with sales

It was a fantastic experience working with sales professional Bill Durst! He was very knowledgeable and made sure we knew eveything we needed to know about our new to us Cadillac CT5! He proved trustworthy, super easy to work with and if we are ever in the market for another vehicle we would work with him again! All parties at this dealership treated us great! Would buy from this dealership again in the future!

It was a fantastic experience working with sales

It was a fantastic experience working with sales professional Bill Durst! He was very knowledgeable and made sure we knew eveything we needed to know about our new to us Cadillac CT5! He proved trustworthy, super easy to work with and if we are ever in the market for another vehicle we would work with him again! All parties at this dealership treated us great! Would buy from this dealership again in the future!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and your kind words. We so much appreciate you. Kind regards, Paul Glans GM

Show full review

Very helpful from beginning to end.

Very helpful from beginning to end. Hey, work with me gave me excellent service. Great

Very helpful from beginning to end.

Very helpful from beginning to end. Hey, work with me gave me excellent service. Great

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

I'm very happy that you are happy with the service provided. We appreciate your business. Paul Glans GM

Show full review

My Amazing New Car Purchase at Coulter Cadillac!

My Amazing New Car Purchase at Coulter Cadillac! I just had the best new car buying experience at Coulter Cadillac, all thanks to an incredible team! Durrine was absolutely amazing. She was knowledgeable, truly listened to what I needed, and even suggested the perfect car for me – I'm so glad I trusted her! When it came to finance, Will, the Finance Manager, was outstanding. He listened, explained everything clearly, and I really appreciated that there was no pressure to take coverage I didn't feel I needed. And a huge shout-out to Paul, the General Manager, whose leadership clearly sets the tone for such a professional and customer-focused environment. Thanks to Durrine, Will, and Paul, I'm now a loyal Coulter Cadillac customer! If you're looking for a new Cadillac, you have to visit them.

My Amazing New Car Purchase at Coulter Cadillac!

My Amazing New Car Purchase at Coulter Cadillac! I just had the best new car buying experience at Coulter Cadillac, all thanks to an incredible team! Durrine was absolutely amazing. She was knowledgeable, truly listened to what I needed, and even suggested the perfect car for me – I'm so glad I trusted her! When it came to finance, Will, the Finance Manager, was outstanding. He listened, explained everything clearly, and I really appreciated that there was no pressure to take coverage I didn't feel I needed. And a huge shout-out to Paul, the General Manager, whose leadership clearly sets the tone for such a professional and customer-focused environment. Thanks to Durrine, Will, and Paul, I'm now a loyal Coulter Cadillac customer! If you're looking for a new Cadillac, you have to visit them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Consumer response

The BEST!!

Show full review

I have been having my GMC truck serviced at this

I have been having my GMC truck serviced at this Dealership for about 3 years. My current service advisor is Luis Gil. He is very Professional and thorough. He keeps my truck in top working order and that gives me peace of mind when I take my truck out of town. Luis always comes in under what he quoted me and always has my truck completed when promised. Thank you Luis for making servicing my truck stress free.

I have been having my GMC truck serviced at this

I have been having my GMC truck serviced at this Dealership for about 3 years. My current service advisor is Luis Gil. He is very Professional and thorough. He keeps my truck in top working order and that gives me peace of mind when I take my truck out of town. Luis always comes in under what he quoted me and always has my truck completed when promised. Thank you Luis for making servicing my truck stress free.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5 Stars and this wonderful review. We appreciate you. Kind regards, Paul Glans GM

Show full review

Andrew was great as usual.

Andrew was great as usual. I send everyone in my family to Andrew for their vehicles. Wonderful experience and we'll come back to see him for our future vehicles.

Andrew was great as usual.

Andrew was great as usual. I send everyone in my family to Andrew for their vehicles. Wonderful experience and we'll come back to see him for our future vehicles.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Cam, Thank you for this review. We appreciate your business and your loyalty to Andrew. Paul Glans' GM

Show full review
See all 2294 reviews