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Coulter Cadillac Buick GMC

(2,299 reviews)
Visit Coulter Cadillac Buick GMC
Sales hours: 8:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:00am–8:00pm 7:00am–6:00pm
Tuesday 8:00am–8:00pm 7:00am–6:00pm
Wednesday 8:00am–8:00pm 7:00am–6:00pm
Thursday 8:00am–8:00pm 7:00am–6:00pm
Friday 8:00am–8:00pm 7:00am–6:00pm
Saturday 8:00am–6:00pm 8:00am–3:00pm
Sunday 12:00pm–5:00pm Closed
2024 state dealer award
View 30 awards
2024 state dealer award 2024 state dealer award 2024 state dealer award 2023 state dealer award 2020 state dealer award 2018 state dealer award 2017 state dealer award 2017 state dealer award 2017 state dealer award 2016 state dealer award 2016 state dealer award 2016 state dealer award 2015 state dealer award 2015 state dealer award 2015 state dealer award 2014 national dealer award 2014 national dealer award 2014 national dealer award 2013 national dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 809-0027 (888) 809-0027
Used (888) 902-3706 (888) 902-3706
Service (888) 384-4732 (888) 384-4732

Reviews

(2,299 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Coulter Cadillac Buick GMC from DealerRater.

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Buyout lease

Jose was wonderful, communicative, friendly and knowledgeable! He sat down with me and explained all the costs and even walked me through other options so I felt confident about my decision. Sarah was also amazing at explaining all my paperwork and warranty options. They were there and will continue to be there for me when I have questions. They both truly made buying out my car lease easy and pain free. I highly recommend Coulter Buick!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Smoothest car buying experience thanks to Bill Durst

Bill makes your car buying experience as hassle free as possible. He is very straight forward and his price will always be better than competitors. Between my family and I we have purchased 3 cars from him within the last 3 months. I will definitely be going back to Bill for all of our vehicle needs. Huge thanks to you Bill all the way from Lake Havasu City!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.

Great experience with Bill Durst and Coulter

I bought a pre-owned Chevy Suburban from Coulter and had a great experience. We visited and talked to several other dealers and salespeople on Saturday but Bill Durst and Coulter stood out as the best. Bill was extremely helpful and took more of an advisory role than an aggressive sales one. Ryan in Finance also served us well—the process was quick and easy. Dante and Esteban and everyone else we interacted with was great. The whole team went above and beyond during the sales process, and I've already received quick and responsive post-sale support. I'd certainly buy a car from Bill Durst and Coulter again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Dureen and Lindsay were amazing

After going to what felt like every dealership in Arizona, they were able to find us the right car and have us in and out the door in record time. This place is so professional I would send anyone I know there. Lindsay was welcoming and even set up a private appointment for us. Dureen then took the reigns, and did everything in her power to make us comfortable, happy and feel at ease. They are straight forward and honest. It was refreshing to know there are great people still out there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Thank you!

Fast easy service - attentive to our needs and was able to find the exact vehicle we needed - no hassles - straightforward pricing - ended up with an upgraded vehicle at a better price!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Trustworthy and Knowledgeable Team

As a new AZ resident, we came to Coulter Cadillac in 2015. We were not sure what vehicle we were interested in, but Dureen Olson lead us in the right direction for our growing family and we went with the Buick Enclave. Their service department, especially Gary Shimp, have been very helpful throughout the years as well. The fact that they come to your home and pick-up your vehicle for service, having two children under the ages of 2, really helped me out. Cut to almost 4 years later, all I had to do was give Dureen a quick call with the specs on the new vehicle we needed and she had one pulled and ready for us. She answered all of our questions and even took us to see other models on the lot as we requested, but honestly she had already had the vehicle for us before we even knew it. She worked with us and we are so happy we went back to see her for our new lease. Thanks Dureen!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Offer great Hospitality and take care of their customers

Dureen and Sarah were great to be around. They were willing to work with me and went above and beyond. They showed what it means to truly take care of your customers. No doubt if I had the option to choose between dealerships, I would come here again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Employees were professional and knowledgeable.

This is the second Encore that we have leased from Coulter. Coulter was originally recommended to us by a friend. I think the easiest way to explain why I gave Coulter a 5-star rating is that if I was not totally pleased with their sales and service personnel, I would not have come to Coulter for a second car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Easy going and positive experience with Bill.

Had a nice experience at this dealership with Bill and was set up with a beautiful GMC Terrain! Informed of my budget and was able to achieve it within a reasonable range. Definitely recommend!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great experience with Coulter

Phenomenal people to deal with from the salesperson to the sales manager to the finance manager. Never felt pressured during the experience and was one of the best car buying experiences I've ever had.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.