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2025 state dealer award
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2025 state dealer award
2025 consumer dealer award 2024 consumer dealer award

Reviews

(1,068 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Earnhardt Cadillac, Inc. from DealerRater.

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Had service and it was outstanding.

Had service and it was outstanding. Steven is awesome and takes care of you every time.

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  • Overall experience 5.0
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Dealer response

Thanks for the awesome feedback! We're thrilled to hear you had an outstanding experience with Steven. We pride ourselves on top-notch service, and it's great to know our team is making a positive impact. Looking forward to seeing you again soon! Regards, Kenny Clayton General Manager kenny.clayton@earnhardt.com

ALWAYS THE BEST SERVICE BRANDON HAS SERVICED THE CAR FOR

ALWAYS THE BEST SERVICE BRANDON HAS SERVICED THE CAR FOR THE PAST 5 YEARS WITHOUT A SINGLE COMPLAINT . ALSO, EARNHARDT DEALERSHIP GETS A FIVE STAR RATING TOO !

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  • Overall experience 5.0
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Dealer response

Foster, Thank you so much for your loyalty to us here. We're lucky to have you as a valued customer and we look forward to working together for another 5+ years. Regards, Kenny Clayton General Manager kenny.clayton@earnhardt.com

Best service in town.

Best service in town. Courteous, prompt, efficient customer service ! I have been a very happy customer for 5 years and the entire team from service to sales are amazing to deal with! If I could rate them with 10 stars I would. A shout out to Mario and Craig!! Randi Christel

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  • Overall experience 5.0
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Dealer response

Thanks, Rambo! We’re thrilled to hear you’ve had such a positive experience with our team over the years. Your shoutout to Mario and Craig will definitely make their day. We look forward to continuing to serve you with the best customer service possible! Regards, Kenny Clayton General Manager kenny.clayton@earnhardt.com

Professional Honest Helpful Great Customer Service take

Professional Honest Helpful Great Customer Service take great care of your car and return it clean

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  • Overall experience 5.0
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Dealer response

Thank you, Marlat! We’re thrilled to hear you had such a positive experience with our team. Providing excellent care and service is our top priority, and it’s great to know we met your expectations. We look forward to serving you again! Regards, Kenny Clayton General Manager kenny.clayton@earnhardt.com

very professional and excellent service.

very professional and excellent service.was told everything up front on what had to be done

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  • Overall experience 5.0
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Dealer response

Thanks for the fantastic review! We're thrilled to hear you appreciated our professionalism and clear communication. Your satisfaction means a lot to us, and we look forward to serving you again! Regards, Kenny Clayton General Manager kenny.clayton@earnhardt.com

The service is always amazing as is Mario.

The service is always amazing as is Mario. Knowledgeable, helpful, prompt. I can't say enough good things about Mario.

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  • Overall experience 5.0
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Dealer response

Thank you, Elaine! We're thrilled to hear about your positive experience with Mario. Our team strives to provide exceptional service, and it's great to know Mario's efforts are making a difference. We appreciate your kind words and support! Regards, Kenny Clayton General Manager kenny.clayton@earnhardt.com

On time, professional & courteous.

On time, professional & courteous. Mario has always given us great service.I appreciate the complimentary car wash

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  • Overall experience 5.0
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Dealer response

We're thrilled to hear about your positive experience with Mario. Our team strives to provide excellent service and it's great to know you appreciated the complimentary car wash. We look forward to serving you again soon! Regards, Kenny Clayton General Manager kenny.clayton@earnhardt.com

The team is extremely knowledgeable and the mechanics are

The team is extremely knowledgeable and the mechanics are very talented. Always treated with respect.

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  • Overall experience 5.0
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Dealer response

Enid, thank you for your fantastic review! We’re thrilled to hear you had a positive experience with our team and mechanics. Your kind words motivate us to keep delivering top-notch service. We appreciate your support! Regards, Kenny Clayton General Manager kenny.clayton@earnhardt.com

Simple Oil change.

Simple Oil change. Service person assigned to our account is Steve Ansingh. He's alwasy extremely friendly and helpful. Great representative of the Cadillac industry and Earnhardt in Scottsdale. Had a small issue with a seat belt and Steve took care of that as well. Very Thankful!!!

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Dealer response

Thanks, Stan! We're thrilled to hear about your positive experience with Steve. Our team strives to provide excellent service, and it's great to know that Steve made a difference for you. We appreciate your kind words and look forward to seeing you again soon! Regards, Kenny Clayton General Manager kenny.clayton@earnhardt.com

Mario always gets the service done the right way!

Mario always gets the service done the right way!! Love the service department and all that make this happen.

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Dealer response

Thanks for your fantastic review, doeantic! We're thrilled to hear you love our service department and appreciate Mario's dedication. Your support means a lot to our team, and we look forward to serving you again! Regards, Kenny Clayton General Manager kenny.clayton@earnhardt.com