Reviews
Brandon and his team are wonderful!
Brandon and his team are wonderful!!!! I feel that he is extremely honest and professional in every way. Always polite and willing to listen and answer my questions. I have recommended Brandon and Earnhardt to many friends.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hey Tom, thank you so much for your kind words about Brandon and our team! We are thrilled to hear that you had such a positive experience with us. We truly appreciate your recommendation and look forward to serving you and your friends again in the future. Regards, Kenny Clayton General Manager kenny.clayton@earnhardt.com
Mario in the service department is the best who always
Mario in the service department is the best who always provides me with great service every time my car needs service. I appreciate his Cadillac mechanic repair knowledge and experience, so I know I am in good hands every time.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Michael, thank you for sharing your experience with Mario in our service department! We're thrilled to hear that he consistently provides you with great service and that you feel confident in his knowledge and experience. We appreciate your kind words and your loyalty to our dealership. Regards, Kenny Clayton General Manager kenny.clayton@earnhardt.com
Brandon in the service department is the best!
Brandon in the service department is the best! He is professional and thorough in all service details.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your positive experience, Mary! We're thrilled to hear that Brandon provided you with excellent service. We'll be sure to pass along your kind words to him. If you ever need anything else, don't hesitate to reach out. Regards, Kenny Clayton General Manager kenny.clayton@earnhardt.com
Stephen Went above an beyond expectations to follow up
Stephen Went above an beyond expectations to follow up on additional service. It would have been easy to just take care of what was requested. Stephen made the extra effort in communication and resolving the issue. I really appreciated it.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Mike! Thank you for taking the time to share your positive experience with us. We are thrilled to hear that Stephen went above and beyond to provide exceptional service. We will be sure to pass along your kind words to him. We appreciate your support and feedback! Regards, Kenny Clayton General Manager kenny.clayton@earnhardt.com
Mario and entire service team are the best in the valley.
Mario and entire service team are the best in the valley. They are above and beyond in all they do.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're thrilled to hear about your positive experience, Doeantic! Mario and the team always strive to provide top-notch service. Thank you for your kind words and for choosing us. We look forward to serving you again soon! Regards, Kenny Clayton General Manager kenny.clayton@earnhardt.com
I truly appreciate Brandon's service at Earnhardt
I truly appreciate Brandon's service at Earnhardt Cadillac for his reliable and detail oriented work. Thank you!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Giacmayer, thank you for sharing your positive experience with Brandon at Earnhardt Cadillac! We're thrilled to hear that you found his service reliable and detail-oriented. We appreciate your feedback and look forward to serving you again in the future. Regards, Kenny Clayton General Manager kenny.clayton@earnhardt.com
Brandon and his mechanics always take great care of my
Brandon and his mechanics always take great care of my Escalade. I am very appreciative of the shuttle to my office and back.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi rwest83406, thank you for taking the time to share your positive experience with Brandon and our team. We're delighted to hear that your Escalade is well taken care of and that you found our shuttle service convenient. We appreciate your feedback and look forward to serving you again. Regards, Kenny Clayton General Manager kenny.clayton@earnhardt.com
Quickly responded to our broken down Cadillac.
Quickly responded to our broken down Cadillac. Towed to dealer and repaired in one day. Outstanding customer service. Professional staff, Mario took charge, kept us updated and advised as to what the problem was and fixed. Outstanding !
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Dalewilcox, thank you for taking the time to share your experience with us. We are thrilled to hear that Mario provided outstanding customer service and kept you informed throughout the process. We appreciate your kind words and look forward to serving you again in the future. Regards, Kenny Clayton General Manager kenny.clayton@earnhardt.com
Brandon always takes great care of my vehicles and the
Brandon always takes great care of my vehicles and the sservice is done in a timely manner. I also appreciate the courtesy shuttle service
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Denise, thank you so much for your glowing review! We're thrilled to hear that Brandon provided excellent service and that you appreciated our courtesy shuttle. We aim to make every visit convenient and efficient for our customers. We look forward to serving you again in the future! Regards, Kenny Clayton General Manager kenny.clayton@earnhardt.com
I purchased a new car, and my salesman was fabulous, and
I purchased a new car, and my salesman was fabulous, and the whole process, including speaking with the finance person was top-notch and seamless. I never had any pressure to buy anything or purchase any extras for my car Excellent overall
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Gordon, we are thrilled to hear about your positive experience purchasing your new car! Providing a seamless and pressure-free process is always our goal. Thank you for choosing us and taking the time to share your feedback. We look forward to serving you again in the future. Regards, Kenny Clayton General Manager kenny.clayton@earnhardt.com