Reviews
Tim, my service advisor is always a pleasure to work with. He responds to my text messages right away. Although under construction, they make it extremely comfortable and easy to do business with.
Tim, my service advisor is always a pleasure to work with. He responds to my text messages right away. Although under construction, they make it extremely comfortable and easy to do business with.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing your experience, Gj.smith! We're glad to hear Tim provided you with such attentive service. Comfort and ease are what we strive for, even during renovations. Your feedback means a lot to us, and we look forward to seeing you again soon! Regards, Kenny Clayton General Manager [email protected]
Overall good job but did not get all of the work completed the shop seemed put off having to deal with an older vehicle
Overall good job but did not get all of the work completed the shop seemed put off having to deal with an older vehicle
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
We're glad that overall, you are satisfied, but it's always our goal to complete as much work as possible. I'd like to learn more about the specific services or repairs you were told could not be completed due to your vehicle's age. When you have a moment to speak, please contact me at [email protected]. I look forward to hearing from you. Regards, Pete Kaiser Fixed Operations Director
Great Cadillac service!! Tim Hodder is super to work with and is very knowledgeable regarding the brand,
Great Cadillac service!! Tim Hodder is super to work with and is very knowledgeable regarding the brand,
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful feedback! It’s fantastic to hear that Tim provided you with such knowledgeable and attentive service. We truly appreciate your kind words and are glad you had a great experience with us. We look forward to seeing you again! Regards, Kenny Clayton General Manager [email protected]
Excellent as always and will always return for service and buying or leasing another vehicle
Excellent as always and will always return for service and buying or leasing another vehicle
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! It’s wonderful to hear that you consistently have a great experience with us. Your loyalty means a lot, and we look forward to assisting you with your future vehicle needs. See you next time! Regards, Kenny Clayton General Manager [email protected]
Best dealership ever! Always a timely repair and service. Special care is taken with my car every time. Mario is great!! The people in service are very respectful of my car and me!
Best dealership ever! Always a timely repair and service. Special care is taken with my car every time. Mario is great!! The people in service are very respectful of my car and me!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you, Joan! We're so glad to hear you had a fantastic experience with our service team. It's wonderful to know that Mario and the staff have taken such great care of you and your vehicle. Your kind words mean a lot to us! Regards, Kenny Clayton General Manager [email protected]
Mario and the entire service team are reliable and a pleasure to have my car serviced. Always timely and 100% outcome.
Mario and the entire service team are reliable and a pleasure to have my car serviced. Always timely and 100% outcome.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your wonderful experience! It’s great to hear that Mario and our service team consistently provide reliable and timely service. We aim for the best outcomes for our customers, and your feedback truly highlights our efforts. Looking forward to seeing you again soon! Regards, Kenny Clayton General Manager [email protected]
Brandon has been my service advisor for many years and has always been the best. He takes care of my needs and my wife's Corvette, too.
Brandon has been my service advisor for many years and has always been the best. He takes care of my needs and my wife's Corvette, too.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us! It’s wonderful to hear that Brandon has consistently provided you with exceptional service. We appreciate your loyalty and are glad to know he takes great care of you and your wife's Corvette. Your satisfaction means a lot to us! Regards, Kenny Clayton General Manager [email protected]
Brandon is the best service advisor and the reason I keep going back to Earnhardt Cadillac for my service. I’ve had my XT5 for many years and I’ve always felt like an important customer. He is very trustworthy and never tries to sell me what I don’t need. I highly recommend Earnhardt Cadillac.
Brandon is the best service advisor and the reason I keep going back to Earnhardt Cadillac for my service. I’ve had my XT5 for many years and I’ve always felt like an important customer. He is very trustworthy and never tries to sell me what I don’t need. I highly recommend Earnhardt Cadillac.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience! It's wonderful to hear that Brandon has made such a positive impact on your visits. We strive to create lasting relationships with our customers, and it’s great to know you feel valued and well taken care of. Your recommendation means a lot to us! Regards, Kenny Clayton General Manager [email protected]
Steve has provided excellent service as our advisor on our 2020 XT5 and our 2024 Lyric.
Steve has provided excellent service as our advisor on our 2020 XT5 and our 2024 Lyric.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words, David! It’s wonderful to hear that Steve has provided you with exceptional service while assisting with both your XT5 and Lyric. We’re committed to ensuring our customers have a great experience and appreciate your feedback! Regards, Kenny Clayton General Manager [email protected]
Brandon truly set a new standard at Earnhardt Cadillac. Excellent service, very professional, and most importantly extremely efficient.
Brandon truly set a new standard at Earnhardt Cadillac. Excellent service, very professional, and most importantly extremely efficient.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the wonderful review! We’re thrilled to hear that Brandon set a new standard during your visit. Providing excellent, professional, and efficient service is exactly what we strive for at Earnhardt Cadillac. We’ll be sure to share your kind words with Brandon. We truly appreciate your support and look forward to assisting you again in the future! Regards, Kenny Clayton General Manager [email protected]