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Gateway Chevrolet

(8,575 reviews)
Visit Gateway Chevrolet
Sales hours: 8:00am to 9:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:00am–9:00pm 7:00am–6:00pm
Tuesday 8:00am–9:00pm 7:00am–6:00pm
Wednesday 8:00am–9:00pm 7:00am–6:00pm
Thursday 8:00am–9:00pm 7:00am–6:00pm
Friday 8:00am–9:00pm 7:00am–6:00pm
Saturday 8:00am–8:00pm 7:00am–6:00pm
Sunday 10:00am–6:00pm Closed
New (888) 539-9693 (888) 539-9693
Used (888) 935-2356 (888) 935-2356
Service (623) 201-4876 (623) 201-4876

Reviews

(8,575 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Gateway Chevrolet from DealerRater.

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Originally, there was some miscommunication in the sale...

Originally, there was some miscommunication in the sale process but the sales team made it right in the end. They realized their mistake and had me the customer in mind

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

TROYPLEWE Thank you for taking the time to share your honest feedback with our team. We are always looking for ways for improvement so thank you for bringing this to our attention. Your satisfaction is important to us, so we want to sincerely thank you for choosing Gateway Chevrolet, Inc. and we hope to see you again soon. We sincerely value your business and look forward to your next visit! All the Best, Team Gateway

We went in a few months ago and went home with nothing....

We went in a few months ago and went home with nothing. We in Sunday and met Marc in the parking lot. We received excellent customer service the entire visit. We ended up leaving in a 2018 Chevy Silverado... the one we had our hopes set on.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Delicia_perez Wow, what great feedback thank you for taking the time to highlight our staff that helped make it a positive experience in. Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle. Thank you for choosing Gateway Chevrolet for your first choice. We sincerely value your business and look forward to your next visit! All the Best, Team Gateway

Gabino and Manuel help me and my husband , they were...

Gabino and Manuel help me and my husband , they were really friendly & the process was really fast we left really happy thank you ! Nice work

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

obleaemilia Thank you for the great feedback we appreciate you taking the time to highlight our team that helped make it a positive experience in. We're glad to hear you found our staff was so knowledgeable and helpful. Your satisfaction is important to us, so we want to sincerely thank you for choosing Gateway Chevrolet, Inc. and we hope to see you again soon! All the Best, Team Gateway

Service was good in and out in about 1hour a lot better...

Service was good in and out in about 1hour a lot better than last time I was there didn’t get my truck washed but that’s no problem

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello there rayduarte.58, we appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

The sales prices was very easy and simple. Julio was...

The sales prices was very easy and simple. Julio was great, made everything very easy to understand. The only negative feedback that I had was that the paperwork took a very long time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Y.ZALDIVAR Thank you for taking the time to leave great feedback! Our entire team works hard to work with your budget and get you the best deal. We want all our clients to have a comfortable and stress-free experience with us. We are always looking for ways for improvement so we will share your concerns with our team. We are disappointed to hear your wait time was longer then expected. If you have any further questions, please give us a call. We're always happy to help! All the Best, Team Gateway

Our salesperson, Jasmin Deo, was a pleasure to deal with....

Our salesperson, Jasmin Deo, was a pleasure to deal with. She was professional, friendly, and knowledgeable. Overall a great experience buying a new car at Gateway Chevrolet.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

JMREBELA88 Thank you flor taking the time to leave a review and for highlighting our team that helped make it a positive experience in. We're pleased to know we have been able to exceed your expectations and really help you out. thank you for your kind review; we are happy to pass along your comments to the team here at Gateway Chevrolet, Inc.! All the Best, Team Gateway

Omar was amazing!! I would definitely come back! Quick...

Omar was amazing!! I would definitely come back! Quick and smooth and easy! I definitely like the bottom line new pricing , easy and wasn’t there all day!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

denissesaucedo88 Wow, what great feedback thank you taking the time to highlight our team. We're pleased to know we have been able to exceed your expectations and really help you out. Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle. If you have any further questions, please give us a call. We're always happy to help! All the Best, Team Gateway

We had a good experience with buying our Chevy Spark. We...

We had a good experience with buying our Chevy Spark. We got to the dealer and they had the car ready for us so that we could have an easy transition..It was cleaned and full of gas. Thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

breezyinkeys Thank you for the great feedback we are happy to hear we were able to help you out. We want all our clients to have a comfortable and stress-free experience with us. Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! All the Best, Team Gateway

Great experience. Every one was so nice and helpful. I...

Great experience. Every one was so nice and helpful. I would recommend all my friends and family to go to Gateway Chevrolet to purchase a new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

rymnoreasons Hi, we are so happy to read such a great review about Gateway Chevrolet, Inc.! Thanks for highlighting some of our staff who helped make this such a great experience. Our staff is committed to providing each of our clients with the best automotive experience. We sincerely value your business and look forward to your next visit! All the Best, Team Gateway

Sean C. Sales guy made it happen. I got rejected from...

Sean C. Sales guy made it happen. I got rejected from another dealer trying to buy a used truck and I stop to get information Sean flat out told me that he can get me in a new truck.. Thx Sean Counts.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

DELOREJEL Thank you for taking the time to leave a review! We're pleased to know we have been able to exceed your expectations and really help you out. Your satisfaction is important to us, so we want to sincerely thank you for choosing Gateway Chevrolet, Inc. We sincerely value your business and look forward to your next visit! All the Best, Team Gateway