Reviews
Getting a new truck
Jorge is the reason I bought this truck. I have been working on a this since Dec of 2014 to get a truck. He work his AZZ to make it happen!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Doral, Thank you for your review! I am so glad that we were able to get you into a truck! Jon Anderson, General Manager
BEST Customer Service ever!!!!
We had purchased a vehicle from another dealership 2weeks prior and the customer service there was really good. Then we decided to go back to purchase another one and the finance and warranty department was so terrible we walked. We then went right to Larry Miller and got the most amazing person Paul and explained our experience and they did EVERYTHING possible to make us happy customers again and truly made buying a car easy and not stressful. Thank you to the amazing staff for helping us and making us a happy family again...
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for your review, Cheylsie! I am so pleased to hear that we were able to make you feel comfortable and not stressed out during your buying experience. I hope you will continue to think of us when your scheduled maintenance is needed. Jon Anderson, General Manager
Easy going atmosphere
It was a great experience. everything went fast was there for only a few hours. Most of the wait was for prep and detailing of the car. Everyone was easy to deal with. Wasn't pressured at all. Stacy didn't try to upsell me and i was able to get a great deal on financing. Really enjoyed the experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for your review Robert! I am so glad that you were happy with your experience, and I hope you are enjoying your new vehicle! Jon Anderson, General Manager
Great Experience
I am a 1st time Dodge owner so this experience made me realize that I will only purchase vehicles from this dealership. Everybody was very professional and very nice. My wife and I purchase vehicles every couple of years so this will be my dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I am so glad that you are happy with your new truck! Thank you for your review. Jon Anderson, General Manager
Once again LHM comes through
These guys know how to make a deal where the others wanna grind. 4th truck and I will never buy anywhere else. Awesomely me selection, knowledgeable sales guys. Winner winner chicken dinner.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Josh, thank you so much for your review. I am so glad that you are happy with your new truck! Jon Anderson, General Manager
sales and title dept.
During sales process, I purchased a new dodge vehicle with the understanding that the title would be registered under my Montana LLC. I received title and registration for the state of AZ. In trying to fix this problem, I spoke to the title clerk and finance mgr. and they virtually wrote me off saying there was nothing that could be done. I cannot get lic. plates for this vehicle due to the way the paperwork was done. Needless to say, they have lost a customer forever due to the way they do business. Overall rating 1 star.
- Customer service —
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Carl, I am sorry that you were frustrated with the title and registration process. I'd be happy to speak with your further about it, if you would like. I can be reached at 623-815-2226. Luis Becerra, Finance Manager
OUR NEW TRUCK
We appreciate the time and expertise Larry Miller Dodge extended to us this last weekend while we shopped for our new truck. It had been 13 years since we bought a truck and there have obviously been a lot of changes to their design. We didn?t feel pressured and they understood that we were nervous about such a large purchase as well as excited to have a ?new truck?. Ray Lopez took us out for our test drive and spent a lot of time explaining the features the truck offered. Financing went very smooth and was thorough. As we sat doing some of the paperwork, I watched the team inside the showroom. The team worked together to help their customers and had great respect for one another. John Anderson, the manager was walking around and talking to the customers. Mr. Anderson was just like one of the gang and made the public and his employees comfortable. Then I saw him outside drying off the truck we were about to drive away in. You don?t see very many managers working alongside the people that work for him. Thank you everyone at Larry Miller Dodge for a good deal and your knowledge!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Terri, Thank you so much for your review! I am so glad that you were impressed with our dealership, and thank you so much for your kind words. I will make sure that Ray, and the rest of the staff hears about your review, and I know that they will appreciate them. I hope you are enjoying your new truck! Jon Anderson, General Manager
Great easy atmosphere
We appreciate the time and expertise Larry Miller Dodge extended to us this last weekend while we shopped for our new truck. It had been 13 years since we bought a truck and there have obviously been a lot of changes to their design. We didn’t feel pressured and they understood that we were nervous about such a large purchase as well as excited to have a ”new truck”. Ray Lopez took us out for our test drive and spent a lot of time explaining the features the truck offered. Financing went very smooth and was thorough. As we sat doing some of the paperwork, I watched the team inside the showroom. The team worked together to help their customers and had great respect for one another. John Anderson, the manager was walking around and talking to the customers. Mr. Anderson was just like one of the gang and made the public and his employees comfortable. Then I saw him outside drying off the truck we were about to drive away in. You don’t see very many managers working alongside the people that work for him. Thank you everyone at Larry Miller Dodge for a good deal and your knowledge
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Terri, Thank you so much for your review! I am so glad that you were impressed with our dealership, and thank you so much for your kind words. They are definitely appreciated! I will make sure that Ray, and the rest of the staff hears about your review, and I hope you are enjoying your new truck! Jon Anderson, General Manager
Great Customer Service
Our experience at the dealership was very stress free. We were originally there just to check out some models and maybe go on a couple test drives, but didn't have any real intent on buying that day. Cody our salesman was very accommodating to my girlfriend and I having our baby with us, so we didn't have to run all over the dealership. He and his sales manager helped us consider the most realistic options based on our wants and needs, and finally helped us find the perfect vehicle that we went home with that day. Great experience and I hope to work with both gentlemen in the future.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I am so glad you had a stress free experience at our dealership! I will make sure Cody, and the rest of the staff hear about your kind review. I hope you are enjoying your new vehicle! - Jon Anderson, General Manager
Dodge Purchase
Price was fair. Mark was great to work with. We now own a great truck.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Joe, Thank you for your review. I hope that you are enjoying your new truck! - Jon Anderson, General Manager