Reviews
Great experience
Awesome product, awesome deal, and most importantly awesome people to work with!!!!! Very happy!!! Will definitely recommend this dealer and these people to the friends and family for purchases in the future
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your review! I am glad that we could provide you with an awesome product, deal and staff! Jon Anderson, General Manager
I seriously regret my first car
I went to larry miller excited to buy my first car walked onto the lot and found the vehicle I always wanted. But now I regret it! I left that day happy about everything. Then about two weeks later they start calling me phone non stop to tell me oh we "missed" a signature can you come back in. What that actually meant was we are gonna redo your deal and raise your payment $40. Then I come to find out that they registered my vehicle in arizona instead of new mexico like I EXPLICITLY asked them too! And I still don't have my plates two months later. I will never do business here again and this experience has definitely got me terrified to ever buy another car again.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Our team apologizes for the frustration. It sounds like you clearly communicated about your registration and we made a mistake. I would like to hear more about this situation. Please contact me at 623-815-2212. Jason Doherty, Internet Sales Director
great service
both josh and travis were very friendly and professional. worked with me to completely understand the problem and then tracked down the correct parts so that I would have my vehicle fixed that same day.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review! I am glad that we could provide you with a friendly and professional experience! Jon Anderson, General Manager
Excellent service and friendly people
Pete is a great service member who got the repair done quickly and without any hiccups. Thanks for making my car problems less stressful - half my worry comes from dealing with the service from a dealer but you put those worries to rest. I will be seeing you guys for all Chrysler needs.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your review! I am glad that we could provide you with friendly and excellent service. Jon Anderson, General Manager
The Best Service
Matt Norguard always takes care of our vehicle when I come in for service. Not only is everything done in a timely maner but I am always given very good advice. He treats my car as if it was his own. I always appreciate his input and honesty. Mike Peterson
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Mike, thank you for your review! I am glad that we could provide you with efficient service and honest advice and work! Jon Anderson, General Manager
Excellent Buying Experience
My wife and I went to the Labor Day sale at the University of Phoenix, Stadium. We worked with our salesman, Paul S., and found a vehicle that was newer and had fewer miles than we had anticipated. We were able to come up with a mutually agreeable price and drove the car out of the Stadium.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your review! I am glad that we could provide with an agreeable experience! Jon Anderson, General Manager
Thank you
Thank you for being so accommodating while my Jeep was in for repair. Having a rental car was helpful. My Jeep no longer makes the wind noise.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review! I am glad that we could provide you with an accommodating experience. Jon Anderson, General Manager
BUYER BEWARE!!!!
The worst Dealership in the state!!!! My salesman Ray was great, his higher ups were one step below xxxx. After not having the truck I wanted, they had one that had a few extra upgrades. I told them I could not afford that, nor did I need those upgrades. We talked about getting a truck I wanted the next day. then the "boss" decided to tell me that If he hits my # on the more upgraded truck, would I do the deal. I Replied I needed to call my other half and inform her, ( since she had been out of town for 5 days) and if she is good with it, I am good with it. I come back into the dealership and tell Ray lets do the deal. I am excited to get a new pick-up and then the "boss" tells me that he will not honor the price he just told me and that it had to be another $1500.00. At that point I knew these guys were playing games and it is frustrating to say the least. The thought that we agreed on a price and 5 minutes later, he says no deal and I need an extra $1500.00. Typical of this dealership... Beware of their shady tactics, ARIZONA package is a JOKE!!! and I would not buy a valve stem cover from them. They do not deserve my money. They prey on the uninformed and unintelligent.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
We strive to give our customers the best possible experience at our dealership. I would like to speak with you about what you outlined here and your shopping experience with us. Please call me at 623-815-2212. -Jason Doherty, Internet Sales Director
My Precious 2000 Dodge Grand Caravan
I can always count on your service department to keep my Caravan in top shape. Knock wood, but I have had absolutely no major problems except one and the radiator decided to go 1 block from Larry Miller on my way to a service call. You have angels watching over all of us I believe. Thank you for quality service, caring service representatives, fast and efficient service, and always, sound advise. It means a LOT to a woman alone to be able to count on you.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to provide with a review and your kind words! I am glad to hear that we are providing you with quality service, caring service representatives, fast and efficient service, and sound advice. I will be sure to let my team know of their great job! --Jon Anderson, General Manager
Excellent Service!
Excellent customer service! Working with Mike was great. Not the usual rush, rush, get 'em and get 'em done. Mike took the time to talk and get to know me.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to provide us with your feedback! I am glad to hear that the customer service was great! I will be sure to let Mike know of his job well-done. --Jon Anderson, General Manager