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Larry H. Miller Dodge RAM Peoria

(2,227 reviews)
Visit Larry H. Miller Dodge RAM Peoria
Sales hours: 8:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:00am–8:00pm 7:00am–6:00pm
Tuesday 8:00am–8:00pm 7:00am–6:00pm
Wednesday 8:00am–8:00pm 7:00am–6:00pm
Thursday 8:00am–8:00pm 7:00am–6:00pm
Friday 8:00am–8:00pm 7:00am–6:00pm
Saturday 8:00am–7:00pm 7:00am–4:00pm
Sunday Closed Closed
2025 state dealer award
View 2 awards
2025 state dealer award
2025 consumer dealer award
New (888) 471-7833 (888) 471-7833
Used (888) 356-4654 (888) 356-4654
Service (888) 473-6671 (888) 473-6671

Reviews

(2,227 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Larry H. Miller Dodge RAM Peoria from DealerRater.

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Great experience

Awesome product, awesome deal, and most importantly awesome people to work with!!!!! Very happy!!! Will definitely recommend this dealer and these people to the friends and family for purchases in the future

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! I am glad that we could provide you with an awesome product, deal and staff! Jon Anderson, General Manager

I seriously regret my first car

I went to larry miller excited to buy my first car walked onto the lot and found the vehicle I always wanted. But now I regret it! I left that day happy about everything. Then about two weeks later they start calling me phone non stop to tell me oh we "missed" a signature can you come back in. What that actually meant was we are gonna redo your deal and raise your payment $40. Then I come to find out that they registered my vehicle in arizona instead of new mexico like I EXPLICITLY asked them too! And I still don't have my plates two months later. I will never do business here again and this experience has definitely got me terrified to ever buy another car again.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Our team apologizes for the frustration. It sounds like you clearly communicated about your registration and we made a mistake. I would like to hear more about this situation. Please contact me at 623-815-2212. Jason Doherty, Internet Sales Director

great service

both josh and travis were very friendly and professional. worked with me to completely understand the problem and then tracked down the correct parts so that I would have my vehicle fixed that same day.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! I am glad that we could provide you with a friendly and professional experience! Jon Anderson, General Manager

Excellent service and friendly people

Pete is a great service member who got the repair done quickly and without any hiccups. Thanks for making my car problems less stressful - half my worry comes from dealing with the service from a dealer but you put those worries to rest. I will be seeing you guys for all Chrysler needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for your review! I am glad that we could provide you with friendly and excellent service. Jon Anderson, General Manager

The Best Service

Matt Norguard always takes care of our vehicle when I come in for service. Not only is everything done in a timely maner but I am always given very good advice. He treats my car as if it was his own. I always appreciate his input and honesty. Mike Peterson

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Mike, thank you for your review! I am glad that we could provide you with efficient service and honest advice and work! Jon Anderson, General Manager

Excellent Buying Experience

My wife and I went to the Labor Day sale at the University of Phoenix, Stadium. We worked with our salesman, Paul S., and found a vehicle that was newer and had fewer miles than we had anticipated. We were able to come up with a mutually agreeable price and drove the car out of the Stadium.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! I am glad that we could provide with an agreeable experience! Jon Anderson, General Manager

Thank you

Thank you for being so accommodating while my Jeep was in for repair. Having a rental car was helpful. My Jeep no longer makes the wind noise.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! I am glad that we could provide you with an accommodating experience. Jon Anderson, General Manager

BUYER BEWARE!!!!

The worst Dealership in the state!!!! My salesman Ray was great, his higher ups were one step below xxxx. After not having the truck I wanted, they had one that had a few extra upgrades. I told them I could not afford that, nor did I need those upgrades. We talked about getting a truck I wanted the next day. then the "boss" decided to tell me that If he hits my # on the more upgraded truck, would I do the deal. I Replied I needed to call my other half and inform her, ( since she had been out of town for 5 days) and if she is good with it, I am good with it. I come back into the dealership and tell Ray lets do the deal. I am excited to get a new pick-up and then the "boss" tells me that he will not honor the price he just told me and that it had to be another $1500.00. At that point I knew these guys were playing games and it is frustrating to say the least. The thought that we agreed on a price and 5 minutes later, he says no deal and I need an extra $1500.00. Typical of this dealership... Beware of their shady tactics, ARIZONA package is a JOKE!!! and I would not buy a valve stem cover from them. They do not deserve my money. They prey on the uninformed and unintelligent.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We strive to give our customers the best possible experience at our dealership. I would like to speak with you about what you outlined here and your shopping experience with us. Please call me at 623-815-2212. -Jason Doherty, Internet Sales Director

My Precious 2000 Dodge Grand Caravan

I can always count on your service department to keep my Caravan in top shape. Knock wood, but I have had absolutely no major problems except one and the radiator decided to go 1 block from Larry Miller on my way to a service call. You have angels watching over all of us I believe. Thank you for quality service, caring service representatives, fast and efficient service, and always, sound advise. It means a LOT to a woman alone to be able to count on you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for taking the time to provide with a review and your kind words! I am glad to hear that we are providing you with quality service, caring service representatives, fast and efficient service, and sound advice. I will be sure to let my team know of their great job! --Jon Anderson, General Manager

Excellent Service!

Excellent customer service! Working with Mike was great. Not the usual rush, rush, get 'em and get 'em done. Mike took the time to talk and get to know me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to provide us with your feedback! I am glad to hear that the customer service was great! I will be sure to let Mike know of his job well-done. --Jon Anderson, General Manager