Reviews
I was approved online and the next day I was denied and the next day I was approved again and I don't know who Lamar is
I was approved online and the next day I was denied and the next day I was approved again and I don't know who Lamar is
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- Overall experience
- 2.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for bringing your concerns to our attention. We strive to provide clear communication and an efficient purchasing process for every customer. Feedback like this helps us review our processes and improve the experience we provide. We invite you to contact Diane Soza, our Director of Customer Relationship Services, at 855-971-8351 to discuss your concerns further.
Midway shouldn’t get any stars. They sold us a vehicle in March 2025 that was only used for to and from work and as of May 2026 it needs a new engine. There were no accidents, no crazy driving, no long distances. Over $10,000 worth of work needs to be done. Once we were able to schedule a service appointment, we dropped the vehicle off and were told within a week we would hear something back. We were finally told about the problem a month later almost and there was nothing they would do. They doctored it up and knowingly sold a bad, broke down vehicle. I wouldn’t go back there for anything.
Midway shouldn’t get any stars. They sold us a vehicle in March 2025 that was only used for to and from work and as of May 2026 it needs a new engine. There were no accidents, no crazy driving, no long distances. Over $10,000 worth of work needs to be done. Once we were able to schedule a service appointment, we dropped the vehicle off and were told within a week we would hear something back. We were finally told about the problem a month later almost and there was nothing they would do. They doctored it up and knowingly sold a bad, broke down vehicle. I wouldn’t go back there for anything.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
We are disappointed to hear about the concerns you experienced with your vehicle and the time it took to receive an update regarding the engine issue. We understand the importance of thoroughly addressing significant vehicle concerns and providing timely communication throughout the service process. Please contact Isaiah Miller, our General Sales Manager, at [email protected] so we can review your concerns and discuss this further.
My service advisor Kevin Burgos always keeps me informed of services needed and the progress of work being done. I really like your service department and would recommend it.
My service advisor Kevin Burgos always keeps me informed of services needed and the progress of work being done. I really like your service department and would recommend it.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your wonderful feedback, Mark! It is genuinely great to hear that Kevin consistently keeps you informed throughout the service process. Clear communication makes such a difference, and we are pleased that your experience with our service department has been a positive one. We truly appreciate your recommendation and look forward to continuing to take care of you and your vehicle.
Xavier was amazing with my family and me while helping us buy our new truck!! Thank you!!
Xavier was amazing with my family and me while helping us buy our new truck!! Thank you!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you immensely for sharing this wonderful feedback with us! We are so glad to hear that Xavier made the truck-buying experience a great one for you and your family. It is always exciting to welcome new members into the Midway Chevrolet family, and we hope you are loving your new truck. We will be sure to pass along your kind words to Xavier!
Shy-Lee was great to work with. The dealership had great customer service! I would go back to them.
Shy-Lee was great to work with. The dealership had great customer service! I would go back to them.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We are grateful to hear about your wonderful experience with us! It means a great deal to know that Shy-Lee made such a positive impression and that our team delivered the level of service you deserved. We look forward to welcoming you back whenever you need us.
They had great service, and a great environment will definitely be coming back again in the future.
They had great service, and a great environment will definitely be coming back again in the future.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your review, RICARDO.HERNADEZRHC! Hearing that our service and environment made a positive impression means a great deal to us. We take pride in creating a welcoming experience for every customer, and it is truly rewarding to know that came through during your visit. We look forward to seeing you again at Midway Chevrolet!
More unprofessional dealer I’ve bee. Too brand new Tahoe ran out of gas while test driving then I get cussed out and then they want me to Singh a back up contract
More unprofessional dealer I’ve bee. Too brand new Tahoe ran out of gas while test driving then I get cussed out and then they want me to Singh a back up contract
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- Quality of repair
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
We are disappointed to hear about the concerns shared regarding the visit and test drive experience. We remain committed to maintaining professional communication and a respectful, transparent process throughout every customer interaction. Our team values feedback as it helps guide continued improvements in service standards. For additional assistance, please contact Diane Soza, Director of Customer Relationship Services, at 855-971-8351.
It was great. You guys were willing to negotiate and talk with us. I didn't feel overwhelmed or pressured to do anything. Overall a great experience.
It was great. You guys were willing to negotiate and talk with us. I didn't feel overwhelmed or pressured to do anything. Overall a great experience.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We are overjoyed to hear that your experience with us was such a positive one! Knowing that you felt comfortable throughout the process and never pressured means a great deal to us, as that is exactly the kind of experience we strive to provide for every customer. Thank you, JAKEBAX2, for taking the time to share your feedback. We truly appreciate your kind words and look forward to the opportunity to assist you again in the future. Welcome to the Midway Chevrolet family!
Midway Chevy help me slot thanks to everyone there now I can have a reliable vehicle to work
Midway Chevy help me slot thanks to everyone there now I can have a reliable vehicle to work
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for sharing this wonderful feedback! It means a great deal to know that our team was able to make a positive difference and help you get into a reliable vehicle. Having dependable transportation for work is so important, and we are truly glad we could be a part of that for you.
Gary my salesman was very communicative and understanding of when negotiations were in progress. Sam the finance employee was very helpful with reaching out to make sure everything was in order.
Gary my salesman was very communicative and understanding of when negotiations were in progress. Sam the finance employee was very helpful with reaching out to make sure everything was in order.
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We are thrilled to hear about your positive experience with our team! It is wonderful to know that Gary's communicative approach and understanding throughout the negotiation process made such a difference, and that Sam's attentiveness in finance helped ensure everything came together smoothly for you.