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Midway Chevrolet

(1,946 reviews)
Visit Midway Chevrolet
Sales hours: 10:00am to 7:00pm
Service hours:
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Sales Service
Monday 8:00am–9:00pm 7:00am–6:00pm
Tuesday 8:00am–9:00pm 7:00am–6:00pm
Wednesday 8:00am–9:00pm 7:00am–6:00pm
Thursday 8:00am–9:00pm 7:00am–6:00pm
Friday 8:00am–9:00pm 7:00am–6:00pm
Saturday 8:00am–9:00pm 7:00am–5:00pm
Sunday 10:00am–7:00pm Closed
New (602) 457-3246 (602) 457-3246
Used (602) 457-1981 (602) 457-1981
Service (602) 748-4637 (602) 748-4637

Reviews

(1,946 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Midway Chevrolet from DealerRater.

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chevy malibu

We had a good experience. I did not like the back and forth on price. It took too long and was very tiresome. We had no repairs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 1.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

We really appreciate your feedback! It is great to hear our staff took such great care of you! We hope to see you here again!

Great customer service

I was extremely satisfied with all the service at Midway Chev

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Andrea, thank you for the kind words! Our team was glad to help!

Danny Gamboa

Awesome job - they took care of me! My salesman and finance manager made it painless and supper easy to purchase a new vehicle and to work with. Highly recommend them for your next vehicle! Orlando and Mika did an awesome job- will be buying my next vehicle there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Danny, Thank you for the great rating and review! We look forward to seeing you again in the future!

Midway Chevrolet - Phoenix AZ

Blake was my service advisor on this unscheduled visit. He was outstanding. I was on vacation, driving from Chicago, and wanted to get my vehicle in for an oil change and overview. Based on our discussion, Blake recommended the optimal package that would cover my requirements - an oil change, multi-point inspection, wheel rotation, etc. The service was prompt and courteous. He even had my vehicle washed - it really needed it. Based on this great service, I would and will recommend your dealership to all my friends in the Phoenix area. I may end up living in the Phoenix area some day. I am a Chevy guy. If ever I move to Phoenix, I would buy my Chevys from Midway.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for your business. We appreciate it Peter!

My service was fast

My service rep, Hugh Abbott, gave me a time that my service would take and kept me informed so I was not sitting there wondering when it would be done. My truck was back on time and I was on my way. I like this dealership because they stand behind their service department. I know when I go to my service guy-he will tell me just what is happening with my truck.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

Thank you for the great review! We are grateful for the opportunity to earn your business. Thanks for choosing us!

Extraordinary Service Department

Midway Chevrolet is an attractive, modern dealership conveniently located. These are positive attributes for sure, but the overwhelming strong point of this place is its service department. You can buy a pretty new car anywhere. Getting top-notch, accurate and reasonably-priced service is another thing altogether. Considering that you're likely to see much more of the service side than the sales side of any dealership, it would be advisable to select a dealership on that basis. After 50 years of buying cars and having them serviced, I'm comfortable in recommending Midway Chevrolet without reservation. Special commendation to Hugh Abbott, whose skill and demeanor make him the best service advisor I've ever encountered.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

Thanks for sharing your story! We pride ourselves on providing each of our customers with top notch service. We are glad to hear that our efforts are paying off! Thanks again for choosing us and we hope to see you again next time.

2017 Chevy Sonic

Alex Ornelas was very helpful from start to finish - and then some! Mariana Vrabcova was still training, but very knowledgeable for being new. Service and body shops have been very friendly to work with! Financing was.....financing.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 3.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Your comments keep us motivated and working hard for all our guests! We hope to be of service to you again! Take care!

Dropped Midway as my sales option

I was prepared to work an internet purchase of a 2018 Chevrolet at Midway. I started the process by recounting a very disappointing purchase experience at a nearby competitor and MG the internet sales manager assured me this would not be the case. Almost a week later and after unanswered e-mails and a continuing series of poorly answered questions I was so frustrated that I dropped Midway as my dealer. They lost my business and I suggest you think twice about wasting your time and money there .

Rating breakdown (out of 5):
  • Customer service
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Midway Chevrolet Services

Great service experience. I purchased my vehicle from Midway and returned to get oil changed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

A. Wilson-Smith, We are excited to hear of your great experience with us! Thank you for choosing us!

Customer Review

Customer service treated me kind... made me feel appreciated. I can see their hearts are in the right place. I intend to return for some upgrades to my truck. When it is time for a trade in I will be coming to Midway!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We truly appreciate the positive feedback on your experience with us. We hope you'll share your experience with others, and we look forward to your next visit!