Reviews
The process was so easy a cave man could do it. I was in...
The process was so easy a cave man could do it. I was in and out in hour and a half. It was my first vehicle from a dealership and I would definitely recommend giving butch a call. I already gave his contact info to two of my friends. Thanks again.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to leave us this fantastic, five-star review! It has been a pleasure serving you, Eddie. Quality customer service is always our number one priority, and we're happy to hear that Butch met your expectations. Congratulations on your new vehicle, Eddie! Thank you again for choosing Henry Brown Buick GMC, we look forward to having you as one of our valued customers for many more years to come! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!
The whole process was quick and efficient. Everyone was...
The whole process was quick and efficient. Everyone was very helpful and answered all the questions I had. Would definitely shop here again. Ben Brown was amazing, he had my best interest in mind the whole process through.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new vehicle! We are so glad that Ben had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!
Ben, Todd, and Eiji were awesome! It is not the fastest...
Ben, Todd, and Eiji were awesome! It is not the fastest process in the world. They were all super busy the whole time, but kept checking in with us and letting us know the status. Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your excellent review! We are so glad that Ben, Todd and Ejji had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle. Please don't hesitate to reach out if you need anything else. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!
Butch, Rob, and Joe did a fine job handling my trade-in...
Butch, Rob, and Joe did a fine job handling my trade-in and purchase. This was the easiest vehicle purchase transaction I've had. I have been a customer of Mr. Brown since 1977 and this is my second Acadia from their GMC dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Dave, thank you so much for your wonderful review! We are thrilled that Butch, Rob and Joe had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Henry Brown Buick GMC! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!
Henry Brown is the real deal! We went to purchase one...
Henry Brown is the real deal! We went to purchase one vehicle and loved the deals so much we bought two. Perfect experience and highly recommend. Rigo is the best!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Here at Henry Brown Buick GMC, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car(s) they desire! We are glad to hear you enjoyed your experience with Rigo, and it was a pleasure having you at the dealership. We appreciate your five-star review! Congratulations on your new vehicles, Jim! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!
Excellent service!!!! Zach was great, went out of his way...
Excellent service!!!! Zach was great, went out of his way to get the deal done. I'm a busy guy he even delivered the car to my home. Completely Hassel free. Thanks Zach
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Congratulations on your new purchase. We're thrilled that you found your experience with Zach to be a positive one. Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!
We walked in to the dealership two months ago knowing...
We walked in to the dealership two months ago knowing what we wanted to purchase would need to be ordered. We met Conor Craig on his first week on the job. He was extremely accommodating, helpful, honest, and friendly. Throughout the 2 month build and shipping time Conor kept up up to date with regular texts and communication.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience, so it's great to hear that Conor met your needs throughout your purchase process. We will share your comments with Conor and we look forward to working with you again! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!
Hands down the greatest salesman! No pressure at all and...
Hands down the greatest salesman! No pressure at all and got us in and out super quick! Will definitely use Zach again with how professional he was!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, Preston! Thanks for your feedback on your recent visit to Henry Brown Buick GMC. It's great to hear that Zach was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!
Zack Harmon was a pleasure to work with! He was very...
Zack Harmon was a pleasure to work with! He was very professional, and polite! I will be going to him to purchase my next vehicle!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for leaving us a review, Delanee! We'll let Zack know how much you enjoyed working with him, and all of us at Henry Brown Buick GMC look forward to assisting you in the future! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!
Zach Harmon was amazing to work with. Found us the car we...
Zach Harmon was amazing to work with. Found us the car we were looking for priced right with all the options. Will definitely use again.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for choosing Henry Brown Buick GMC, Austin! Your feedback and rating truly mean a lot to us. We're glad that Zach was able to help, and we look forward to seeing you again! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!