Reviews
I was very pleased with my experience working with Butch and will definitely be back when I want to purchase my next truck. Thanks!
I was very pleased with my experience working with Butch and will definitely be back when I want to purchase my next truck. Thanks!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words! Our team at Henry Brown Buick GMC is thrilled to hear that you had a great experience working with Butch. We look forward to assisting you again when you're ready to purchase your next truck! Safe travels until then! Sincerely, The Team at Henry Brown Buick GMC
Butch has been great to work with and made the purchase process easy. Great communication and responds right away before and after the sale.
Butch has been great to work with and made the purchase process easy. Great communication and responds right away before and after the sale.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Knowing Butch made your purchase process easy means a lot to our team. We’re glad the communication remained clear and prompt before and after your GMC Sierra 2500 purchase. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!
My initial sales experience with Gabe was great; however, I encountered discrepancies upon reaching the finance department. There was a discrepancy concerning the KARR Security price between the sales contract and the estimate, and Joe included a service plan in my contract without going over pricing and asking if we wanted to finance a service plan. Furthermore, although he mentioned that six oil changes were included with the purchase, I discovered that he added four to my financing instead. I have been attempting to resolve these matters with Joe for a week, but despite leaving several voicemails and messages with Gabe, I have yet to receive a response to address these concerns.
My initial sales experience with Gabe was great; however, I encountered discrepancies upon reaching the finance department. There was a discrepancy concerning the KARR Security price between the sales contract and the estimate, and Joe included a service plan in my contract without going over pricing and asking if we wanted to finance a service plan. Furthermore, although he mentioned that six oil changes were included with the purchase, I discovered that he added four to my financing instead. I have been attempting to resolve these matters with Joe for a week, but despite leaving several voicemails and messages with Gabe, I have yet to receive a response to address these concerns.
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- Overall experience
- 3.0
- Does not recommend this dealer
- Shopped for a used car
Owned, bought, and leased numerous cars over the years. I had the best experience working with Gabe, Brandon, Jacob and the entire Henry Brown team. I will only buy cars from them moving forward. Excellent job.
Owned, bought, and leased numerous cars over the years. I had the best experience working with Gabe, Brandon, Jacob and the entire Henry Brown team. I will only buy cars from them moving forward. Excellent job.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words, Jon! We're thrilled to hear that you had the best experience with Gabe, Brandon, Jacob, and the entire team at Henry Brown Buick GMC. It means a lot to us that you’ll be choosing us for your future car needs. We look forward to assisting you again soon! Sincerely, The Team at Henry Brown Buick GMC
Joey was so easy to work with. Excellent customer service and a really positive buying experience.
Joey was so easy to work with. Excellent customer service and a really positive buying experience.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Knowing you found Joey easy to work with and enjoyed our customer service means a lot to our team. We’re glad your purchase of the GMC Sierra 2500 was such a positive experience. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!
Everyone was awesome and really helpful! I was really happy with my purchase, I love my truck. Thank you to HB team for making everything easy & fast.
Everyone was awesome and really helpful! I was really happy with my purchase, I love my truck. Thank you to HB team for making everything easy & fast.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Your comments about our team’s helpfulness and efficiency mean a lot to us. Our team is pleased we could guide you smoothly through the purchase of your new GMC Canyon. Enjoy every journey in your new Canyon, and thank you for choosing our dealership. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!
Blake Brown and his staff are the best team any car dealership could ever have. The level of Customer these men give is superior. I am always regarded as a friend whenever I need assistance and not a number. I highly recommend Henry Brown GMC and especially Blake Brown and his staff for any auto needs one can have. This is our 5th purchase and each time I tell Blake what it is we are looking for, he and his team have always come through with the vehicle we wanted. I used be a Dodge kind of guy, but now I am totlt sold on GMC products. The service department at Brown GMC is also excellent and I do all my service needs here without exception. Thank you Blake, may you be Blessed in all of your endeavors as you move through life.
Blake Brown and his staff are the best team any car dealership could ever have. The level of Customer these men give is superior. I am always regarded as a friend whenever I need assistance and not a number. I highly recommend Henry Brown GMC and especially Blake Brown and his staff for any auto needs one can have. This is our 5th purchase and each time I tell Blake what it is we are looking for, he and his team have always come through with the vehicle we wanted. I used be a Dodge kind of guy, but now I am totlt sold on GMC products. The service department at Brown GMC is also excellent and I do all my service needs here without exception. Thank you Blake, may you be Blessed in all of your endeavors as you move through life.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your kind words! We truly appreciate your loyalty and are thrilled to hear about your positive experiences with Blake and our team at Henry Brown Buick GMC. It's wonderful to know that we could assist you in finding the perfect GMC vehicles for your needs. We look forward to serving you again for your future purchases and service needs. Thank you for recommending us, and we wish you all the best as well! Sincerely, The Team at Henry Brown Buick GMC
Easy , good experience Quick good service Good experience Good experience good experience good experience good
Easy , good experience Quick good service Good experience Good experience good experience good experience good
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the five-star rating and for choosing our dealership for your new GMC Yukon XL. We’re delighted your experience was seamless and our service prompt. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!
It was an overall good experience that offered a competitive price on a fine vehicle
It was an overall good experience that offered a competitive price on a fine vehicle
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind review! We’re happy to hear you had a good experience and found a competitive price on a fine vehicle. We appreciate your feedback and look forward to serving you again in the future! Sincerely, The Team at Henry Brown Buick GMC
Great experience! In-N-Out fairly quick. They had the truck I was looking for. The two sales people I worked with were Ranger & Joey
Great experience! In-N-Out fairly quick. They had the truck I was looking for. The two sales people I worked with were Ranger & Joey
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the five-star rating and for sharing your experience. We’re glad Ranger and Joey helped you find your new GMC Sierra 1500 so quickly. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!