Reviews
excellence all around
I had the best car shopping and buying experience of my life at Certified Benz and Beemer. Zak and his team were a cut above and actually cared about ensuring I get the best car for my situation. If you’re like me, you’re tired of searching and wondering if you’re getting a great car. Just end the search and go work with these guys, they’ll make sure you get the best option.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Dear Tygraham7: Thanks so much for letting others know about the best car buying experience that you have ever had. We are very happy to hear that Zak and the CBB team helped you to get the best car for your situation. We are so grateful for your patronage and look forward to having the opportunity to help you again in the future.
Impeccable service
I’m highly pleased with the exceptional service I received from this dealership. Jamie, our sales guy was friendly, knowledgeable, patient and went above and beyond to find the corvette we wanted and with the budget we provided. He was actually pleasant, upbeat and made what could have been a stressful situation, fun. No one was pushy and made us uncomfortable. When you leave a dealership with a huge smile, more money in the pocket and with a beautiful corvette, what could be better? We had went to three other dealerships before and it was time consuming, stressful and no one provided us with good customer service. This dealership provided the red carpet treatment in what my girl calls a “five star day spa atmosphere”. Thank you so much! We will be back to get the lady her Mercedes this fall.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Dear Lawshark81: You are so very welcome and thank you for sharing your compliments on Jamie's impeccable service. We are tickled that you left Certified Benz & Beemer with your huge smile, more money in your pocket and a cool Corvette---we agree, what could be better?!. We hope you enjoy your Corvette for years to come and let us know if there is anything we can do for you in the meantime. Please let us know when the lady is ready......we always have many Mercedes to pick from and will be delighted to provide her with the same 5 Star treatment.
Used for Used
I found a car online they had. Wanted to trade 2 cars for one. Expected to be low balled and leave disgusted but was shocked at how nice and honest they were. We both looked up the same comparisons and came up with close to the same numbers. Pleasantly surprised.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Dear Jojo13: We really appreciate you sharing with our customers how fairly you were treated on values given on your double trade-in. It's great to hear that you were pleasantly surprised. Thanks for giving CBB the opportunity to earn your business and we hope to have the pleasure of helping you again in the future.
Drove all the way from Cali to get this great deal
Robert our salesperson was so helpful I made it so easy. He sent us pictures of the car before we even left California. Robert is a great salesperson! :-)
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Dear Notpleased: We are so glad that Robert made it so easy and worthwhile to drive our from California to get your great deal. We will be sure to share your compliments with Robert. Thanks so much for giving CBB the opportunity to earn your business and we hope to have the pleasure of helping you again.
Couldn't be ANY happier
I wasn't even looking for a vehicle and I came across CBB's page. and there it was the perfect car for us. Once we decided to give them a call, EVERYTHING was the SIMPLEST car buying experience we've ever seen. No haggling! No "let me talk to my manager." None of that. As a matter of fact, we live 3 1/2 hours from their dealership and they drove the car to my house to deliver it and sign the papers. That saved me 7 hours in a car with a 6 and 10 year old. EXCELLENT service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Dear Mike S: We love reading reviews such as yours! We do strive to provide our customers with the best and/or easiest car buying experience that they have ever had so we are delighted to hear that we accomplished that with you. Thanks so much for choosing CBB and we hope to have the pleasure of assisting you again in the future.
Quick & Easy
Que was great to work with. Made the horror of purchasing a new car painless! Found the car online, texted, went to see it, purchased it. Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Dear pinedasrus: You are very welcome and thank you for taking the time to let our customers know about the great car buying experience you had working with Que. We are glad that he was able to make things go so quick and easy too. Thanks so much for choosing CBB and we hope to see you again in the future.
Great place!
Very helpful, and kind staff. They aren’t ones to take advantage of buyers which makes them a great pick for all. Andy was knowledgeable and helpful in the buying process.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Dear Riley: Thanks so much for the 5 Star review! We are glad to hear that Andy was so friendly and helpful with your recent purchase. We greatly appreciate your business and hope to have the opportunity to provide you with another 5 Star experience in the future.
World Class Customer Service
I purchased our SL550 from Benz & Beemer In March and have been enjoying it immensely. Two weeks ago it started making a very loud noise somewhere under the hood. Even though it was Sunday I was able to drop it off for the service department to diagnose on Monday. Collin was my service manager and he really went above and beyond to investigate and discovered the car had a history of the same issue so it was covered under warranty. I am so impressed with the level of customer service Collin and Benz & Beemer have consistently provided since the day I purchased my car. I would highly recommend them to anyone looking for an honest dealer who treats their customers like family.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Dear royal: Thanks so much for taking the time to let our customers know about the outstanding customer service that you have received from Collin and Certified Benz & Beemer. We are delighted that we were able to get your issue resolved and covered under the warranty. We greatly appreciate your support as well as your recommendations of CBB to others. Please do not hesitate to let us know when we can provide you with another 5 Star experience.
Until you experience this customer service
As I was saying until you experience there customer service you will not understand how they go above and beyond I bought a lots of Cars and this is by far the best customer service i’ve Experience they stand by there name “Certified “ even some of the non covered and warrantable was handle with a 5 star white glove service great Job Mark at service and thank you
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Dear Jeanmichel7: What a fantastic review! We do strive to provide our customers with outstanding service and your review reaffirms our efforts. We are so glad that we could help you with your service needs. Thanks so much for your support and we hope to have the pleasure of working with you again in the future,
Acura 2008 inquiry
I called to inquire about a used vehicle and Ted called me right back with all the details. He sent a video of the vehicle which was great and followed up several times. The main reason I did not buy was that I wasn’t comfortable buying over the phone. I will be down in the area in September and will be following up with Ted on used vehicles that are available before arriving.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Dear Canadianguy Mike: Thanks so much for sharing your feedback with us, We are glad to hear that Ted was so helpful with your inquiry, We sincerely appreciate the opportunity to earn your business and look forward to seeing you when you are visiting in September.