Reviews
Purchased BMW from my home in California
I purchased my 230i last week. Jeff H. Helped me every step of the way before, during and after my purchase including lining up delivery quickly and seamlessly. I ‘d shopped all over the Western US online and found the perfect car at CBB for a great price much less than I would pay in CA. The car is like new and I couldn’t be happier.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Dear Tim58: We love to hear from our out-of-state customers! We are glad that Jeff was so helpful and that you found it to be beneficial to purchase your vehicle online from CA. Thank you for giving CBB the opportunity to earn your business. We hope you enjoy your 230i for years to come and please let us know if there is anything we can do for you in the meantime.
Another Great Service Visit
We have an older BMW X3 that was starting to have some very rare, minor transmission hiccups. Steve was patient with me as we test drove the car to reproduce the issue and after diagnosing the most likely problem, he suggested that I wait to see if it develops into anything more serious, rather than going down the route of an extremely expensive repair. I really appreciated his honesty as I know very little about transmissions. I will definitely be returning to CBB Service for any future transmission issues as well as all of our regular oil changes, etc. Collin was genuinely friendly, as always, and was able to get me in first thing this morning, Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Dear WillP: You are very welcome and thanks for sharing your feedback regarding your recent visit to our Service Department. We are delighted to hear about your experience and that Collin was so helpful. We are grateful for your business and look forward to assisting you again on your next visit.
Superb Car Dealership
I can’t say enough about CBB. A place I would recommend for excellent customer service, friendly and welcoming environment. Brandon was so helpful in finding my family the right car for us. I never felt pressured or rushed to make a decision and was given time and space to thoughtfully consider my purchase. Brandon said that he didn’t care what car we purchased or even if we purchased from him, as long as we were happy with our choice. A statement he truly meant, and that I truly believe. CBB is a place that makes you feel like you’re family.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Dear Odnica: Thank you for such a beautiful review! We do strive to provide our customers with exemplary service and we are so glad that you appreciated that from Brandon and the CBB team. It's great to hear that you enjoyed our friendly, zero pressure environment. We are grateful for you business and hope to have the pleasure of helping you again in the future.
Great truck buying experience no haggling
Great buying experience no haggling great prices it was nice buying a truck with no pressure Peter and Jack were very nice a great place to buy a car truck or SUV nice selection
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Dear Truck Guy: At Certified Benz & Beemer, customer satisfaction is our top priority and your feedback reaffirms our efforts. We are glad that Peter and Jack helped you without any pressure and that you appreciated our market-based pricing which eliminates the adversarial haggling that can occur elsewhere. We are grateful that you choose CBB for your purchase and hope to have the pleasure of helping you again.
Great people great service
I really enjoyed my visit yesterday. I had a loaner, so that I could continue working, and when I returned to pick up my car, it was clean.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Dear BMW guy: Thanks so much for the 5 Star review! We are glad that you appreciated our great customer service as well as use of a loaner car. We are grateful for your business and look forward to assisting you again on your next visit.
Definitely would buy another car from here
Great car buying experience. Very professional and attentive. I am very satisfied with my purchase and would definitely return on my next auto purchase. Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Dear Iranda: You are very welcome and that you for choosing CBB. It's wonderful to hear about your great car buying experience. We appreciate your business and are excited to hear that you would definitely return for your next auto purchase. Please let us know when we can provide you with another 5 Star experience.
Service
Thank you Colin for your excellent service! However I got an error message on way home it was low on oils from the oil change that had just been done:( not sure what’s going on.
- Customer service 5.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Dear BFranco: You are very welcome and thanks so much for choosing Certified Benz & Beemer. We couldn't be more pleased to hear that Collin was so helpful. If you haven't done so already, please reach out to Collin to make arrangements so we can review your error message.
Easy and fast service
Prompt service. Straight forward. Very upfront with amount left to negotiate. Makes deal making easy. Andy was courteous and explained very well how the prices works. I had a trade so valuationa
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Dear Aleks0917@gmail,com: We are so glad to hear that Andy helped you to have such a fast and easy car buying experience. Thanks so much for choosing Certified Benz & Beemer. We look forward to providing you with another 5 Star experience on your next visit.
As usual great service
CBB is awesome! Mike is always a pleasure to work with, super responsive ! I was stranded and as soon as he got my message he called me back! Serviced my car same day! Great sense of humor & great service!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Dear Prettyposh: At CBB, customer satisfaction is our top priority and your kind feedback regarding Mike reaffirms our efforts at providing our customer with excellent service. Thanks so much for your business. We look forward to providing you with another 5 Star experience on your next visit.
Pleasant and stress free car buying!
Barry deserves an excellent customer service appreciation for very pleasant to deal with and also Robert a great guy.Both know what they are doing.Great team!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Dear Evoque16: Thanks for the 5 Star review! We really appreciate you taking the time to share your compliments of the excellent customer that you received from Barry and Robert. It's great that you had such a good, zero pressure experience and we hope to have the pleasure of working with you again.