Reviews
Garrett Steele was the main reason we went with Hubler. He did what he could with every request I had.
Garrett Steele was the main reason we went with Hubler. He did what he could with every request I had.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We strive for 100% satisfaction, and it is great to see you had such a positive experience at Hubler Chevrolet, INC.. If you have any further questions, please give us a call. We're always happy to help!
I have a complaint about the tire rotation. Waiting for call back. Thanks, Bonnie Lawrence
I have a complaint about the tire rotation. Waiting for call back. Thanks, Bonnie Lawrence
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
We apologize that you have not heard back from anyone at the dealership. A member of our staff will be reaching out to you shortly. We appreciate your business and look forward to speaking with you soon.
My fiancé dropped of our/my vehicle off on March 21st with the understanding that repairs would be completed during my children’s spring break. Unfortunately, what should have been a straightforward repair turned into nearly a month-long process filled with delays, miscommunication, and poor planning. After the vehicle was initially inspected, I was informed the bumper needed replaced due to a crack and that the part had to be ordered. Once the bumper arrived, additional delays occurred because it needed painted and dried. Throughout this process, I received very little proactive communication regarding status updates or realistic completion estimates, forcing me to continuously extend my rental out of pocket while waiting for updates. Most frustratingly, after being told on April 14th that the vehicle was going to be ready and that bumper had been painted/dried, we were informed at the last minute that the bumper ordered was actually the wrong part—after nearly a month of waiting. At that point, I was told a loaner vehicle would be provided. We sent over all requested documentation in advance so pickup would be quick and easy. However, when my fiancé drove 45 minutes to pick it up, he was told I personally had to be present to sign despite no one mentioning that requirement beforehand. This caused my son to miss his baseball game because we both then had to return to the dealership together. When we finally arrived, the only loaner available was a large Chevy Silverado truck, despite my personal vehicle being a smaller SUV. While I appreciate being provided a loaner after paying for a rental for nearly a month, placing someone into a vehicle drastically larger than what they are accustomed to driving—especially after explaining concerns about comfort and anxiety driving larger vehicles—felt inconsiderate and dismissive. At this point, the lack of communication, repeated delays, incorrect parts ordering, and disregard for customer convenience have made this an extremely disappointing experience. While I understand delays can happen, the level of disorganization and poor communication throughout this process was unacceptable. I expect much better from a dealership service department, especially for a repair process that extended nearly a month, and currently still ongoing.
My fiancé dropped of our/my vehicle off on March 21st with the understanding that repairs would be completed during my children’s spring break. Unfortunately, what should have been a straightforward repair turned into nearly a month-long process filled with delays, miscommunication, and poor planning. After the vehicle was initially inspected, I was informed the bumper needed replaced due to a crack and that the part had to be ordered. Once the bumper arrived, additional delays occurred because it needed painted and dried. Throughout this process, I received very little proactive communication regarding status updates or realistic completion estimates, forcing me to continuously extend my rental out of pocket while waiting for updates. Most frustratingly, after being told on April 14th that the vehicle was going to be ready and that bumper had been painted/dried, we were informed at the last minute that the bumper ordered was actually the wrong part—after nearly a month of waiting. At that point, I was told a loaner vehicle would be provided. We sent over all requested documentation in advance so pickup would be quick and easy. However, when my fiancé drove 45 minutes to pick it up, he was told I personally had to be present to sign despite no one mentioning that requirement beforehand. This caused my son to miss his baseball game because we both then had to return to the dealership together. When we finally arrived, the only loaner available was a large Chevy Silverado truck, despite my personal vehicle being a smaller SUV. While I appreciate being provided a loaner after paying for a rental for nearly a month, placing someone into a vehicle drastically larger than what they are accustomed to driving—especially after explaining concerns about comfort and anxiety driving larger vehicles—felt inconsiderate and dismissive. At this point, the lack of communication, repeated delays, incorrect parts ordering, and disregard for customer convenience have made this an extremely disappointing experience. While I understand delays can happen, the level of disorganization and poor communication throughout this process was unacceptable. I expect much better from a dealership service department, especially for a repair process that extended nearly a month, and currently still ongoing.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
We regret to hear that you had this experience with us. Please reach out to us at (317) 882-4389 when you can so we can address this situation directly. Thank you and have a great day.
Had no problem ordering what I wanted. The hands free blue tooth in the vehicle is not working. Waiting to hear from service dept.
Had no problem ordering what I wanted. The hands free blue tooth in the vehicle is not working. Waiting to hear from service dept.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!
I was very pleased with the sales team of the new dealership and the used dealership. I have not experienced the service area yet yet but so far far everything has been great.
I was very pleased with the sales team of the new dealership and the used dealership. I have not experienced the service area yet yet but so far far everything has been great.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Garrett did a fantastic job locating the new Silverado. He and Rob had numbers and paperwork ready to go. It was an easy and smooth process
Garrett did a fantastic job locating the new Silverado. He and Rob had numbers and paperwork ready to go. It was an easy and smooth process
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I recently purchased a new car with the help of Andrew, and the experience was fantastic from start to finish. He was incredibly professional, easy to work with, and made what can often be a stressful process feel smooth and straightforward. I truly appreciated his patience, knowledge, and ability to keep everything on track. Highly recommend working with Andrew if you’re looking for a great car buying experience!
I recently purchased a new car with the help of Andrew, and the experience was fantastic from start to finish. He was incredibly professional, easy to work with, and made what can often be a stressful process feel smooth and straightforward. I truly appreciated his patience, knowledge, and ability to keep everything on track. Highly recommend working with Andrew if you’re looking for a great car buying experience!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We're glad to hear you found our staff was so knowledgeable and helpful! Thanks for the recommendation, and have an amazing day!
Highly recommend them for a Quick and fantastic service. I pass many dealerships to go here.
Highly recommend them for a Quick and fantastic service. I pass many dealerships to go here.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad everything was completed quickly and to your satisfaction! Thanks again for the recommendation, and have an amazing day!
Experience with the service department on our 2025 Blazer almost made me cancel my order and buy from another dealer
Experience with the service department on our 2025 Blazer almost made me cancel my order and buy from another dealer
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- Overall experience
- 3.0
- Does not recommend this dealer
- Shopped for a new car
Thank you for taking the time to leave us feedback about your experience with us. Please contact us at (317) 882-4389 when you have an opportunity, and we will be more than happy to try and turn your experience around.
Awesome place to shop and an awesome group of people. Very helpful…made it worth the trip.
Awesome place to shop and an awesome group of people. Very helpful…made it worth the trip.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!