Reviews
Ron really made us feel welcomed and didn't pressure us
Ron really made us feel welcomed and didn't pressure us at all. He truly seemed interested in helping us find the perfect car for us!
Ron really made us feel welcomed and didn't pressure us
Ron really made us feel welcomed and didn't pressure us at all. He truly seemed interested in helping us find the perfect car for us!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Keith, we're pleased to hear that Ron made your experience at Tom Wood Toyota welcoming and pressure-free. Thanks for sharing your positive feedback, and enjoy the ride!
They are very professional and nice They was very
They are very professional and nice They was very helpful and kind. I will give them 👍
They are very professional and nice They was very
They are very professional and nice They was very helpful and kind. I will give them 👍
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Widline, thank you for taking the time to write Tom Wood Toyota a review!
ET and the staff took great care of us and got us the
ET and the staff took great care of us and got us the vehicle we wanted in a very timely and efficient manner.
ET and the staff took great care of us and got us the
ET and the staff took great care of us and got us the vehicle we wanted in a very timely and efficient manner.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear that ET and the team at Tom Wood Toyota provided you with such efficient service. Enjoy your new vehicle, and thank you for choosing us!
Dashawn Felder understands what service I want done.
Dashawn Felder understands what service I want done. When I reject a service item, he accepts my decision. When working with some other service employees, they have tried to pressure me to reconsider my decision to reject service items. They are wasting my time and my patience. Dashawn helped find a solution for a problem with the black plastic splash guard under the front of my car. I thought the guard was broken because it was hanging down. He took me into the service area and we both looked at the splash guard problem. Dashawn and the mechanics there explained that the guard was not torn or broken. It was just missing 2 clips that are needed to hold the guard up into the correct position. The clips were replaced by Tom Wood Service at no charge!
Dashawn Felder understands what service I want done.
Dashawn Felder understands what service I want done. When I reject a service item, he accepts my decision. When working with some other service employees, they have tried to pressure me to reconsider my decision to reject service items. They are wasting my time and my patience. Dashawn helped find a solution for a problem with the black plastic splash guard under the front of my car. I thought the guard was broken because it was hanging down. He took me into the service area and we both looked at the splash guard problem. Dashawn and the mechanics there explained that the guard was not torn or broken. It was just missing 2 clips that are needed to hold the guard up into the correct position. The clips were replaced by Tom Wood Service at no charge!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Stanley, we're delighted to hear that Dashawn provided you with the service experience you were looking for at Tom Wood Toyota. It's great to know he and our team could resolve your splash guard issue efficiently. Thank you for sharing your positive feedback!
Chris from Tom Wood Toyota is professional, friendly and
Chris from Tom Wood Toyota is professional, friendly and always available to assist. It is my one stop shop. Thanks again l.
Chris from Tom Wood Toyota is professional, friendly and
Chris from Tom Wood Toyota is professional, friendly and always available to assist. It is my one stop shop. Thanks again l.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
John, we're delighted to hear that Chris provided you with such excellent service at Tom Wood Toyota. Thank you for making us your one-stop shop!
ET and the Tom Wood Toyota crew made the overall process
ET and the Tom Wood Toyota crew made the overall process very quick and easy.
ET and the Tom Wood Toyota crew made the overall process
ET and the Tom Wood Toyota crew made the overall process very quick and easy.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Aje, thank you for sharing your kind words for ET and leaving Tom Wood Toyota a five-star review! We are happy to hear that everything was quick and easy.
Easy prices for my car to get serviced.
Easy prices for my car to get serviced. Was also very quick to get in and out.
Easy prices for my car to get serviced.
Easy prices for my car to get serviced. Was also very quick to get in and out.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Wade, thanks so much for taking the time to leave Tom Wood Toyota a great review!
Austin provided outstanding service when I brought my car
Austin provided outstanding service when I brought my car in for service. He was attentive to concerns expressed and responsive in keeping me informed. Experience was by far the best I experienced with the dealership.
Austin provided outstanding service when I brought my car
Austin provided outstanding service when I brought my car in for service. He was attentive to concerns expressed and responsive in keeping me informed. Experience was by far the best I experienced with the dealership.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Sheila, we're delighted to hear that Austin provided you with such outstanding service at Tom Wood Toyota. Thank you for sharing your experience and kind words!
Service was prompt, professional , kept me informed and
Service was prompt, professional , kept me informed and the upstairs wanting room is a quiet area to pass the waiting time. PS. My service rep made me a delicious cup of hot chocolate !
Service was prompt, professional , kept me informed and
Service was prompt, professional , kept me informed and the upstairs wanting room is a quiet area to pass the waiting time. PS. My service rep made me a delicious cup of hot chocolate !
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Nancy, we're delighted to hear you enjoyed the prompt service and cozy waiting area at Tom Wood Toyota. It's great that your service rep added a special touch with hot chocolate! Thanks for sharing your experience with us!
Austin gave excellent service when we brought in our car
Austin gave excellent service when we brought in our car for an oil change. The team was very courteous.
Austin gave excellent service when we brought in our car
Austin gave excellent service when we brought in our car for an oil change. The team was very courteous.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that Austin and the team provided excellent service during your visit at Tom Wood Toyota. Thanks for sharing your experience with us!