Reviews
Great Customer Service!
Great customer service starting with the sales team and then the finance department. Professional, no drama, and hassle-free. I will come back for my next vehicle!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
perfect
Everyone at the dealership was very efficient , friendly and of great help. I would be happy to return when in need of service and also recommend this dealership to anyone in need of the service they provide.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I want to share my experience with Kenneth Vallejos in...
I want to share my experience with Kenneth Vallejos in Braman BMW. I was looking an M2. I went to the dealer and I left. But what's made me go home with the car? The level of service that I received by Kenneth, he was looking to always go above and beyond exceeding my expectations. Kenneth , was very respectful, consistent and helpful he was very focus and attentive in the service and especially in my happiness. He give me a next day follow up trying to resolve any question that I had about the deal and the car. I never feel pressure. His dedication that he took in my case was to the next level. This is what is very important to me, for that reason a made my purchase and I recommend him 100% as a sales representative. Thanks again Kenneth I really appreciate it. Quiero compartir mi experiencia con Kenneth Vallejos en Braman Bmw. Yo estaba buscando un M2 fui al dealer y luego me fui. Pero que me hizo irme a mi casa con el carro, El nivel de servicio que recibí de Kenneth siempre fue más allá de lo normal excediendo mis expectativas. Me ayudo mucho, fue consistente y sobre todo respetuoso. Muy enfocado, atento y muy en especial que estuviera contento. El me llamo el otro día para darme seguimiento y resolver preguntas o dudas que tuviera acerca del carro o de la oferta, lo mejor fue que no sentí presión ninguna de parte de el. Su dedicación fue a otro nivel, eso fue una de las cosas más importantes para mi. Por esa razón hice mi compra, lo recomiendo al 100% como representante de ventas. Muchas gracias Kenneth estoy muy agradecido.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hassle-free car buying!
Braman Team was impressive! Willie Peraza and Marc Martinez made BMW-buying completely hassle-free.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Best purchase ever
Great BMW dealership all around! Amazing organizational set-up, the most pleasant experience I ever had buying a car. My sales representatives Rafael Carrizales and Alejandro Donate did a fantastic job from start to end, I really appreciate their professionalism and knowledge on what was the best fit to my purchase, both went above and beyond during my selection time. I would definitely recommend to everyone to go there to buy or lease their vehicle from Braman BMW Miami.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Fantastic Countryman Purchase!!
The greatest car buying experience I have ever had. Marco Flores is amazing !!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Flawless service
Flawless service. Scott Olsen helped me out getting my vehicle repaired and delivered.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Outstanding service as usual by Mr. Benjamin Ferrer. I...
Outstanding service as usual by Mr. Benjamin Ferrer. I appreciate you've picked up my vehicle at home and brought in a courtesy vehicle as well. I was impressed by the level of organization your "temporary location" has amid the Covid-19 pandemic. You've pulled it off in record time. Kudos to you!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent Service!
Osvaldo and the whole team at Braman pulled through for us! They made it happen and we drove away in our new BMW! Thank you Osvaldo and Braman Team! Simply the Best! Raul Milian
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
THE BEST
excellence and professionalism characterize this place, it has been an excellent experience with the seller Jose F Zavallos,thanks for your service BMW ON BISCAYNE
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car