Braman Motors Miami

Excellent service provided by staff and cool advisors and tremendous work done on my Beamer.

Jay y Edgar were simply great. Edgar stayed very late there with us because we could not make it earlier. We came very disappointed from BMW South, and it was clearly the right decision. A pleasure.

Always do my service for my BMW at braman in Miami Beach with jomar Orozco , he's excellent and very helpful.Great ambiance and my car service is always on time.

I always get great service at BMW particularly from our service person Kristopher Baires. He is extremely helpful and knowledgeable and I never have to wait long checking the car in. Although the pricing is high for service the quality is there.

The entire team was very polite, enthusiastic and helpful. They worked hard to meet our demands and were very helpful explaining about added guarantees and the advantages of getting them

Return your rental to BMW and have to pay a $350 fee, to return it! This is xxxxxxxxx and I will never come back to you guys!

Fernando from Mini has outstanding customer service skills. Always informative and professional. Kudos for Fernando, five stars!

My service advisor Kris Barres was punctual with the service visit as well as facilitating a loaner vehicle

My service guy Kris B. is top notch. If you go there definitely ask for him. The best experience at Braman ever. Thank you!!!!

I would like to mention that Daniel (service professional) was very professional, helpful, friendly and courteous. It was a pleasure dealing with him. Additionally, the female representative who assisted with the loaner car was delightful, fast, very thorough and did this all with a big smile. In contrast, and I noted this last time I visited Braman Mini as well, the Cashiers could very much benefit from basic customer service training. They did not greet their customers, there was no eye contact and it appeared if they were told that they were not allowed to smile. While this might be a taxing job, their total lack of acknowledgement that they are dealing with customers was startling to me. This is also the reason why I did not give five stars for the overall rating and customer service.