Reviews
Great personal service from our salesperson
Great attitude fro our salesperson, Ezequiel Trejo, made al the difference and convinced us to buy our X3 SUV on the spot. He helped us so much that we couldn't ask for more. On the other hand, waiting time and red tape was unbelievable. More than 4 hours to lease a new car...
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Purchase experience
Pleasant experience all around. Salesman Dan Fox was very professional and made the buying experience of my 2016 BMW 328I enjoyable and free of stress as did everyone else involved from financing to service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Recall taken care of
Great and fast service, customer service outstanding, straight to the point , no wasting time. Will definitely recommend this dealership and will come back in the future
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
delivering of auto
the delivery of a new car.... 1) you sit down with the financial person to complete your purchase... 2) Our purchase was a cash deal with no trade in... 3) Financial person had me in their were trying to office for almost two (2) hours without any of the paper work done... 4) They were trying to UPSELL me on different items... 5) the delivery explanation of the BMW took all of 5 minutes... 6) Now to understand all the new features of the BMW we have to be inconvenienced to go back to understand the automobile.... I am a long customer of Braman Auto... Braman has a Q customer membership... I would have to sit down with another person to become a member (no charge)... Another inconvenience to the customer... We have purchase many car from them... This is the same pattern... I don't believe I will be purchasing any car in the future....
- Customer service 3.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
The best service of any dealerships
your service rep is proactive, committed to excellence and follows through.He makes you feel you are the only customer each and every time and is extremely reliable and keeps you posted on the progress of the service. He is also available and reachable when you need him.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
2016 BMW 750I
The place is Amazing and the people were great. The car is just like it advertized on line
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Excelent job
Gus Falcon is wonderful and a pleasure to work with.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Not applicable
Fast and complete service from the time I arrived Very well pleased with this friendly atmosphere
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Fantastic Service Experience
Took vehicle in for tire repair and had no trouble applying the Tire Warranty! Thank you for yet another FANTASTIC SERVICE EXPERIENCE!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Good service
Good service nice people pretty decent prices for service. And they usually have good sales events on tires and maintenance. Overall good dealer to go to.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair