Reviews
Only only reason I still take my car here is because of
Only only reason I still take my car here is because of my service advisor Juan carlos
Only only reason I still take my car here is because of
Only only reason I still take my car here is because of my service advisor Juan carlos
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Braman BMW Miami. We look forward to having you as one of our valued customers for many more years to come! Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director
Excellent service Moises super nice and the rest of the
Excellent service Moises super nice and the rest of the people also very nice and dedicated
Excellent service Moises super nice and the rest of the
Excellent service Moises super nice and the rest of the people also very nice and dedicated
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director
Thx for your reviews bacause the car was bad now is
Thx for your reviews bacause the car was bad now is driving very well thx
Thx for your reviews bacause the car was bad now is
Thx for your reviews bacause the car was bad now is driving very well thx
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Braman BMW Miami. We look forward to having you as one of our valued customers for many more years to come! Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director
Jose Padron is an asset Polite and efficient Also
Jose Padron is an asset Polite and efficient Also always available Welcoming Great demeanor always
Jose Padron is an asset Polite and efficient Also
Jose Padron is an asset Polite and efficient Also always available Welcoming Great demeanor always
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director
Outstanding costumer service, recommended one hundred
Outstanding costumer service, recommended one hundred percent to anyone whose looking for a nice car.
Outstanding costumer service, recommended one hundred
Outstanding costumer service, recommended one hundred percent to anyone whose looking for a nice car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Braman BMW Miami. Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director
Could be more organized My car was not where it was
Could be more organized My car was not where it was supposed to I had to wait for almost an hour to get my vehicle back after they told me it was ready
Could be more organized My car was not where it was
Could be more organized My car was not where it was supposed to I had to wait for almost an hour to get my vehicle back after they told me it was ready
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Braman BMW Miami. We look forward to having you as one of our valued customers for many more years to come! Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director
Maruf very professional and efficiently.
Maruf very professional and efficiently. Pleasure to work with him. Ed Balcazar thank you would use again and recommend him.
Maruf very professional and efficiently.
Maruf very professional and efficiently. Pleasure to work with him. Ed Balcazar thank you would use again and recommend him.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Braman BMW Miami, we look forward to having you as a valued customer for many years to come! Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director
They very helpful and they take care the car they
They very helpful and they take care the car they inspected all u need in the car
They very helpful and they take care the car they
They very helpful and they take care the car they inspected all u need in the car
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing about your experience with Braman BMW Miami. We appreciate your business and hope to see you again soon! Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director
***Recent BMW I5 Electric purchase from Braman
***Recent BMW I5 Electric purchase from Braman Dealership*** - Persistent cluncking/banging sounds while idle and in motion, known to possibly be thermal management cooling system issue, defective high voltage battery module. AC flap motor problem, failing relay….. EXTREME HIGH FAN NOISE and not capable to charge at Electricy America. Overheating problems and should not have been offered for sale or be on the road!!! No Explanation after a month, gave me the car back unfixed- safety is a concern with Electric cars especially they don't have a solid state batteries, it's lithium-ion and liquid cooled batteries so they can combust and when they combust they do on a run off so they are impossible to put out right away. What happens if I have my kids are in the car and it takes longer to get them out. Worst part is, I provided video recordings of this issue but they simply want to fool around with my safety. ***The service techs there are clueless when it comes to EVs, even more irresponsible for BMW NA to put out a product that is essentially a hazard, not well engineered. Their customer relations, service techs and advisors aren’t well versed on EVs. Totally reckless!!! ***No Bueno***
***Recent BMW I5 Electric purchase from Braman
***Recent BMW I5 Electric purchase from Braman Dealership*** - Persistent cluncking/banging sounds while idle and in motion, known to possibly be thermal management cooling system issue, defective high voltage battery module. AC flap motor problem, failing relay….. EXTREME HIGH FAN NOISE and not capable to charge at Electricy America. Overheating problems and should not have been offered for sale or be on the road!!! No Explanation after a month, gave me the car back unfixed- safety is a concern with Electric cars especially they don't have a solid state batteries, it's lithium-ion and liquid cooled batteries so they can combust and when they combust they do on a run off so they are impossible to put out right away. What happens if I have my kids are in the car and it takes longer to get them out. Worst part is, I provided video recordings of this issue but they simply want to fool around with my safety. ***The service techs there are clueless when it comes to EVs, even more irresponsible for BMW NA to put out a product that is essentially a hazard, not well engineered. Their customer relations, service techs and advisors aren’t well versed on EVs. Totally reckless!!! ***No Bueno***
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Thank you for providing this feedback, and we apologize for not providing you with a better experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Thank you, Mauricio Alvarez General Sales Manager Braman BMW Miami mauricioa@bramanmiami.com
Great My experience was great great great great super
Great My experience was great great great great super great super amazing My experience was great great great great super great super amazing bro like amazing
Great My experience was great great great great super
Great My experience was great great great great super great super amazing My experience was great great great great super great super amazing bro like amazing
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director