Reviews
Excellent service,
This was my first service visit since I purchased my vehicle and I must say that I was treated with the utmost respect and professionalism. very satisfied. Thank you.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Gloria and thank you for this great review! We're very happy that our team was here to help you and treated you with the customer service we know you deserve. Thank you again and hopefully we get to see you again! Best, Ruben Garcia - rubeng@grandprizeauto.com - 305-235-8200
Wonderful Dealership!
Jose Estrada, our sales consultant, Louis Izquierdo, the General Manager, Edgar Lockhart and Carl Irizarry all made us feel welcomed as repeat customers. Each of them are such incredible people who are not only dedicated to their families and community, but also make it a point to restore faith in the consumer's perception of what a dealership should be. We were treated with courtesy, professionalism, and honesty throughout the entire process. We were sure, in the end, that we had made the right and informed decision on our car. I hope that each of them is recognized for their excellence and knowledge in their field. They have won us as repeat customers and we are confident that we can refer any family, friend or colleague to Grand Prize with the knowledge that they will be treated fairly, and professionally.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jeffrey, what an enjoyable review to read! It is reassuring to know that Jose, Louis, Edgar, Carl and our team provided you with a hassle-free and welcoming shopping experience. Our primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. I'm happy to hear that you left our dealership feeling confident about your purchase. Don't hesitate to call or stop in if you should have any additional questions or concerns. Best, Manny Gomez- mannyg@grandprizeauto.com 305-235-8200
Great fast sevice
Made the appointment on line. Upon arrival, I met with Scott who advised me which services to get. Later, scott advised that some parts were worn and they needed replacing. The service was very quick and the courtesy ride to and from home was excellent.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for your outstanding review, Steven! I'm very happy to hear that Scott was such a great help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, Ruben Garcia - rubeng@grandprizeauto.com - 305-235-8200
Great service advisor
Clint my service advisor was awesome. He made sure to order part and call when ready so I wouldn't waste my time sitting at the dealership. Seat and consoled were fixed and car was ready at the promised time.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Vanessa, thank you for the awesome feedback! Clint is an excellent service advisor and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. We look forward to the opportunity to see and service you in the future! Best, Ruben Garcia - rubeng@grandprizeauto.com - 305-235-8200
Best Sales Person Experience
The young sales person Christopher Curcio was amazing! Very friendly. I did not feel pressured. Worked with me from beginning to end. I would definately refer him to my friends and family. As a matter of fact, my brother in law recently visited the store and he is looking to work with Christopher Curcio.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Liset, your kind words and fantastic star-rating are greatly appreciated! I am elated to hear that Christopher able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience at Grand Prize Chevrolet; we look forward to working with you, your family, and your friends in the future. Best, Manny Gomez- mannyg@grandprizeauto.com 305-235-8200
Grand Prize Chevrolet a Great Experience
We were treated with courtesy, no pressure, and felt that our decision on the 2015 was a fully informed one. All employees and sales personnel were amazing people and they all helped to make a "dreaded" decision (always had a hard time buying cars) one that was pleasant, informative, and treated with respect and courtesy. We would definitely recommend Grand Prize to anyone looking for a new Chevrolet.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Beth, it was a pleasure to read about your car buying experience at Grand Prize Chevrolet. Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that our team was able to provide you with such a memorable and outstanding experience. Thank you for taking the time to write this outstanding review. Please come visit us if you need anything else, be it service or sales. Best, Manny Gomez- mannyg@grandprizeauto.com 305-235-8200
Very good service
When I arrive early other customers lept ahead of me each time without the service assistance knowledge it would be quite beneficial to have a ticket apparatus placed in the service driveway to alleviate the impoliteness of others that rise to receive your quality service. When my truck was returned a coffee cup was in my console and my radio station was changed (would have nice to return back to my favorable station) and my car was sprayed but not wiped. Told the service agent not to wash my truck because I had washed and cleaned it before bringing it in. My service agent is highly proficient just want the mechanical department to tidy up their presentation.
- Customer service 4.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Amelia, thank you so much for your kind and honest review of Grand Prize Chevrolet. Our customers are our greatest asset and we value your business. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. It was a pleasure to do business with you and we hope to see you again in the future! Sincerely, Ruben Garcia - rubeng@grandprizeauto.com - 305-235-8200
Great Service
Easy in and out. I have developed a professional relationship with my service writer, David, which makes the experience when I go in for service much better.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Rich, thank you for the awesome feedback! David is an excellent service writer and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. We look forward to the opportunity to see and service you in the future! Best, Ruben Garcia - rubeng@grandprizeauto.com - 305-235-8200
Service Maintenance
My service advisor David and Manager Ruben Garcia go the extra mile to make sure my experience and service is Top Notch!! They take their time to listen to my concerns and address them to my satisfaction Thank you David and Ruben
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Ada, thank you for this great review! We are glad that David and I were able to provide you a top notch service experience! We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Best, Ruben Garcia - rubeng@grandprizeauto.com - 305-235-8200
Grand PrizeChevyThe BEST dealership I have used.
This was my second visit to G.P.C. and was BETTER than the first(if that could be possible) I have never seen people try so hard to please.I will be back you can take that to the bank.Thank you so much for your service.Dave S.is the finest S.M>.I have met.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Irving, we're glad to hear that your service visit went so well. Dave is indeed a great asset to our team! It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for continually choosing Grand Prize Chevrolet for your vehicle needs. Best, Ruben Garcia - rubeng@grandprizeauto.com - 305-235-8200