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Headquarter Toyota

(624 reviews)
Visit Headquarter Toyota
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 8:00pm
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Sales Service
Monday 9:00am–9:00pm 7:00am–8:00pm
Tuesday 9:00am–9:00pm 7:00am–8:00pm
Wednesday 9:00am–9:00pm 7:00am–8:00pm
Thursday 9:00am–9:00pm 7:00am–8:00pm
Friday 9:00am–9:00pm 7:00am–8:00pm
Saturday 9:00am–10:00pm 7:30am–5:00pm
Sunday 10:00am–8:00pm 8:00am–3:00pm
2015 consumer dealer award
View 1 awards
2015 consumer dealer award

Reviews

(624 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Headquarter Toyota from DealerRater.

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Great service

Best dealer ever.! We had the best experience. Great customer service and we were treated like family. I would like to name two employees who went beyond to assist us on leasing a new car. Their names are: -Obel Medina - Armando Escoto They both should be recognized. Thank you both, Edelvis Benavides and family

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Edelvis, we are so glad to hear that Obel and Armando provided you with a great experience! We look forward to serving you in the future.

Couldn't be happier!!!

I was in yesterday to find my pre-owned low mileage corolla and from the start I knew I would be the dealer for me. I knew that I wanted to work with Norman Torres from a referral I had from a friend. The day before I went he was off so they actually gave me his personal cell number and needless to say he spoke to me even though he was out that day. I went the very next day and met with him in person and he had the cars i was interested in lined up and with a tag on withing less than 5 minutes so that I could test drive each one. He was fast, honest, and professional and always making sure we were taken care of even when with the finance department. I have to say that if you want to feel comfortable, have someone honest and reliable please work with Norman Torres. Needless to say I bought my car that very same day and could not be happier with Norman our sales rep and Onel Mayoral in the finance department. We plan to return in a few months for our 2nd car and with the duo I had will sure request them again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for sharing your experience, Vanessa! I'm very happy to hear that Norman was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! We look forward to seeing you again soon!

Great service by Jesus Fernandez

I went there yesterday with a recall on my car and jesus fernandez offered me a great assistance. I'am gonna recommend him for sure to all my friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Dialy, we are glad to hear that Jesus provided you with such great service! We truly appreciate your recommendation.

Appreciation

I want to thank Angel Espinosa online seller and Onel Mayoral who were very kind to me and my son. I am grateful because I think I received a good price with a low interest in buying my car. Mr. Espinosa and Onel Mayoral both are excellent sellers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Quick service and professiona staff

Jesus Fernandez, assisted me this past Sunday with my required maintenance. Not only was he professional and prompt,but he was knowledgeable and very pleasant. This is my third time going for maintenance and prior experiences were good but this one stiod out by Mr. Fernandez demeanor and eager to assist.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Maria, thank you so much for letting us know how Jesus helped you! We're glad to hear that he has been extremely professional and provided you with an overall positive experience. If there is anything else that we can do for you, please feel free to contact us or stop in any time. We hope to see you again soon!

Great service by Romel Reyes

I have always done my car services her, and this is the second time that I go and he helps me, he is very attentive and knows what he is doing. The service was very fast and he has great customer service skills and attitude.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for your feedback! We are glad that we were able to serve you and will pass your compliments along to Romel.

Great service

Thank you JUAN RODRIGUES for your services, I will highly recommended you to my friends. Blessings.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Excelent services

I want to thank Romel Hernandez for the great customer services and take his time to explain the services my car needs , great services ... Keep the good job...

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Lilly, we are glad to hear that Romel provided you with top notch service! We look forward to continuing to serve you.

Good service and professionalism by Jose Saavedra

He was very polite and professional a lot of knowledge with the vehicle and customer service. I am very pleased with the services.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for your review! We look forward to helping you with any future service needs.

2015 tundra

I purchase a 2015 Tundra from a salesman name Johnatthan Alvarez and just wanted to say he was very pleasant and helpful. He answered all my questions and conserns and was also very knowledgeable the vehicle. Thnk U again and most definitely a satisfied and return customer

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Sandor, thank you for your positive feedback! We hope you're enjoying your new Tundra, and look forward to serving you in the future!