Headquarter Toyota

4.3 out of 5 4.3

Reviews

4.3 out of 5 4.3
386 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    August 30, 2019

    They honored our Edmunds price as told by Rogelio over the phone. He was always courteous and attentive. This was our first visit but for sure not the... last one to Headquarter Toyota

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 1.0 out of 5
    August 17, 2019

    Fraude y engaño al cliente alteraciones en el reporte del Carfax, me vendieron un carro como título limpio, asegurándome que el vehículo no tenía accidente... reportado y había pasado todos los puntos de inspección con la certificación de Toyota. Después de un año pagando el carro, ayer descubrí tal engaño. Hoy fui a Headquarter Toyota donde lo adquirí, a tratar de que me dieran una explicación o solución y el Manager de Ventas Alejandro Corbo que me atendió, fue poco profesional y prepotente, incluso burlándose me propuso que pusiera una demanda contra el dealer y que él me ayudaba. Que falta de respeto.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • September 24, 2014

    Some days ago I contacted Headquarter Toyota because of the specials they had on used cars. Jordayns Perez was the representative that took care of me... at that time. He helped me with all the information I requested and invited me to visit the dealer for the best deal ever. He was very honest and professional since the beginning, making my purchase process really easy. I purchase my car and I'm very happy with it. Thanks Headquarter Toyota and Jordayns for all your help!!!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 1.0 out of 5
    July 18, 2019

    Mi nombre es janner sanchez me repararon mi carro en el taller y tube que regresar en 6 ocasiones por un trabajo de tan mala calidad que es indignante... y esta es la altura que e tratado de contactar con el director de servicios y nunca esta en su oficina tengo la peor de las opiniones de este taller empezando que no son profesionales ni en lo que hacen ni en com ol tratan a sus clientes ,el control y calidad es lo peor de lo peor por recomendación lleve mi Cadillac escalade a reparar hay y hasta piensas sueltas le dejaron no es que solo hable es que tengo vídeos y fotos yo les recomiendo que a este sitio no vayan a nada

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 1, 2018

    I love my new 2018 Toyota RAV4. I want to thank Adrian Garcia who helped me over the Internet and once I got there my deal was already done, in and out.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 1, 2018

    One of my friends recommended this place and I called to the dealership. Adrián García help me a lot over the phone and explained me all the features of... the new camry. Thank you one more time

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 2, 2018

    Muy buen lugar de ventas ,llamé y me atendió Edgar Sanchez quien me ayudó en todo lo que quería saber respecto a la Highlander que queria,recomiendo si... servicio 100% a todo el que vaya ahí.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 30, 2018

    I love Hq Toyota and I love my new RAV4 thank you Adrian Garcia for your help!i cannot be more happy. Thank you one more time

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    October 17, 2018

    This place has horrible customer service, i’ve had my car towed and they said they can work on my car without authorization and then they call and say... I need to come in to sign papers to work on my car. I told them I cant come in and to send me the paper work through email and they said they would and after calling 4 times they still didnt send me the papers. Which means it will take LONGER for my car to be taken care of. Still waiting on the paperwork, they are taking forever and i’m going to get charged extra for the days its there and for my rental days. Wouldnt recommend going there.

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 6, 2018

    I showed up on 9/29/18 looking to purchase a new car. I had dealt with Headquarter Toyota since I purchased a car from them before. Pedro Salazar was awesome!... He was patient and answered all my questions on multiple cars and helped with my new car. He was very knowledgeable in what he explained to me and went out of his way to make sure the vehicle I was buying was the right car for me. Since the beginning until the end the process was very smooth. They helped me with the price and everything and I am now driving my new car. If you need a car go see Pedro.

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    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
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