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Gus Machado Ford of Hialeah

(299 reviews)
Visit Gus Machado Ford of Hialeah
Sales hours: 11:00am to 7:00pm
Service hours:
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–9:00pm 7:00am–7:00pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday 11:00am–7:00pm Closed
New (888) 568-7969 (888) 568-7969
Used (888) 276-1860 (888) 276-1860
Service (877) 224-0790 (877) 224-0790

Reviews

(299 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Gus Machado Ford of Hialeah from DealerRater.

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Gus machado ford of Hialeah

Wonderful very polite staff and mechanics are great . Thank you very much !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Jose, your positive review means a lot to us and we?re happy we could help you! We hope to be of service to you again! Take care!

services ford escape 2015

best services ,the staff caters well,the waiting room and cafeteria is nice.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thanks for the great star-rating, Yamyd! Please let us know if there is ever anything else we can do for you! Safe travels!

Better this time.

The service happened fast and effectively. The advisor was very professional and called me asa the car was ready. Good Job

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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New car

I was assisted with any question and concern with patience and understanding. Thank you.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great customer service from the entire staff.

Everything was great!! Thanks to the entire staff!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for taking the time to leave us your response to our Staff's outstanding customer service, Ines! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

Joel Elias ** Customer survay.Excellent!

Very Happy with the service provided by Joel Elias. He is a good vendor, very kindly. We

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We set high expectations for ourselves so it?s gratifying to hear you had a great experience with us, Adel. If there is anything else we can do to assist you, please let us know! Take care!

100% Satisfied

Our salesman was very helpful and willing to work to gain our business. He was great to work with and a complete professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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It was a great experience.

It was a great experience and the staff was very helpful and friendly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Great Experience !!!

Great Experience. Fast and clean deal. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for the great star-rating! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

NEW VEHICLE PURCHASE

Had a great experience and found the exact vehicle we needed. Richard our sales person did a great job and we look forward to buying here again in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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