Lorenzo Buick GMC

The day I got the vehicle I was given the car with more than 30 miles of what was in the contract. I was charged the cargo mat but it was not given to me. I was told my check will be ready next day, I still have not heard from any one, but it was not ready next day. When I asked the sales person for the GM’s contact information, I was told that there is no GM, so basically, he was the only person I could talk to. It is hard to believe that the is no GM, I later found out the contact information for either the GM or person in-charged. I sent all the information regarding the vehicles the dealer bought from me (pay off amount, until when the pay off was good) I asked to please confirmed with me the email was received, nobody bother to reply. I am very sorry, but that’s not the way to build loyalty from a new or old customer. Very disappointing, I will say I would not buy a Buick or lease ever in my life.

Great service, Fred was extremely knowledgeable and helpful and the service was done on time, I’ll recommend them for sure.

Best dealer experience I’ve ever had, from the manager Julio Fernandez to the salesman Chris Martinez top notch service best in town

Good service. I was supported by the sales, financing and management team. Juan a very good salesman!

La Atención fue de lo mejor y fue más rápido de lo normal de verdad lo recomiendo 💯

Todos muy atentos y profesionales en su trabajo.Siempre iré a mi concesionario preferido .Gracias

Had a positive experience buying a prev.-owned car. Juan, our salesperson, was friendly and helpful. The finance person was also patient and helpful.

Great customer service and work to get you approvals! Very organized and clean dealership with great hospitality

I had an amazing experience at Lorenzo Buick GMC! From the moment I walked in, I was greeted with warmth and professionalism. The entire team was knowledgeable, friendly, and genuinely interested in helping me find the right vehicle — not just make a sale. My salesperson, Emilio Suris, went above and beyond to make the process smooth and stress-free. They listened to my needs, answered all my questions, and offered helpful recommendations without any pressure. I truly felt like a valued customer. The entire buying process was quick, transparent, and even enjoyable. The finance department ( Yosmel Tundidor ), made everything simple and explained all the details clearly. I drove off the lot feeling excited, confident, and 100% satisfied with my purchase. If you’re looking for excellent customer service, honest advice, and a team that really cares, I highly recommend Lorenzo Buik GMC. They’ve earned a lifelong customer!

Made the unpleasant experience of purchasing a car VERY pleasant. Would return again to the dealer.