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Lorenzo Buick GMC

(3,333 reviews)
Visit Lorenzo Buick GMC
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:30pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:30pm
Tuesday 9:00am–8:00pm 7:30am–6:30pm
Wednesday 9:00am–8:00pm 7:30am–6:30pm
Thursday 9:00am–8:00pm 7:30am–6:30pm
Friday 9:00am–8:00pm 7:30am–6:30pm
Saturday 9:00am–8:00pm 7:30am–2:00pm
Sunday 11:00am–6:00pm Closed
2017 consumer dealer award
View 3 awards
2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (866) 489-6353 (866) 489-6353
Used (866) 767-6005 (866) 767-6005
Service (866) 926-7575 (866) 926-7575

Reviews

(3,333 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lorenzo Buick GMC from DealerRater.

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"Exellent Service & Very Kind"

I had a Excellent Service by Benny, really help me and answer all my questions. will bring my car back if i have any issues or need other services.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

GREAT SERVICES

BENY,IS SO VERY CUSTOMER SERVICES,FRIENDLY AND THE ATENTION IS VERY QUIKLY

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We're thrilled Benny was able to gain your trust in our dealership, Karina. If you ever need help in the future, just give us a call.

Doral Buick service

Always get excellent service and support from Benny Perera.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for the five star review!

Jose C at Doral Buick GMC

They are really so professional counseling and selling. They help when you are decided to buy a new car. I thank them for helping me . Yosmel was exceptional

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you Jose for this outstanding review. If you need more help in the future just give us a call.

great service

I would like to thank Benny Perera for his time and kindness...a true customer oriented gentleman.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We're thrilled to be of service, Olvido. We'll make sure to let Benny know he's doing such a good job.

Service Department best in the business

Benny Perreira is the reason why I service my Buick Enclave in Doral. He is the most professional and knowledgeable service advisor in the car industry. If you want a great experience servicing your call, ask for Benny..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for such a positive recommendation of Benny. We hope you'll consider our services again in the future.

Jose Cruz about my last expirience Doral GMC

Last Thursday I had an excellent experience at Doral GMC dealer . I always wanted to drive a GMC Yukon and that day I did actually became it real after fight with other options. Yosmel Tundidor was the seller who contributed to that purpose. He really was exceptional in my attempt to purchase. He explained me many details of Yukon SLT that made me lean for that model. I appreciate your perseverance to not disappoint me with the numbers. I left happy and satisfied . Thank you to all there specifically to Yosmel .

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We're so happy that we could be of exceptional service to you, Jose. If you ever need more help in the future, just give us a call.

great service

Great service. Great people . Love my service conultant

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 3.0
  • Quality of repair 3.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Arelys! We're happy to have been of help. It's good to hear that you've been able to experience our team's exceptional levels of service.

Excellent Client Service

We just bought a new Buick Encore at Doral GMC and the experience was extraordinary. The sales consultant (Manuel Ponce) was an excellent partner from choosing the car to financing and getting out of the door with our new Car. Fully reccomend the dealer and the sales consultant! Thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Terrible service

Didn't solve my problems and never answer the phone

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities 4.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Dear Disappointed, I would like the opportunity to speak with you further about the issue you are having. Please reach out to me at your earliest convenience so that we can make things right. - Alex Alvarez | Service Manager - 305-436-8400