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Metro Ford

(2,326 reviews)
Sales hours: 9:00am to 9:00pm
Service hours: 7:30am to 7:00pm
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Sales Service
Monday 9:00am–9:00pm 7:30am–7:00pm
Tuesday 9:00am–9:00pm 7:30am–7:00pm
Wednesday 9:00am–9:00pm 7:30am–7:00pm
Thursday 9:00am–9:00pm 7:30am–7:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–8:00pm 7:30am–3:00pm
Sunday 11:00am–6:00pm Closed
2020 state dealer award
View 5 awards
2020 state dealer award
2026 consumer dealer award 2025 consumer dealer award 2024 consumer dealer award 2020 consumer dealer award

Inventory

See all 59 vehicles from this dealership.

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Reviews

(2,326 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Metro Ford from DealerRater.

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My experience at Metro Ford was beyond amazing. The team there is very exceptional, especially Alex McDonald and Abdel Diaz Who went above and beyond to help me secure the car that I wanted And they went step-by-step, informing me of all the information about the process, about my payments and the services that they offer. I will rate My experience 10 out of 10 and would recommend anyone and everyone to go to Metro Ford! Thank you Alex & Abdel!

My experience at Metro Ford was beyond amazing. The team there is very exceptional, especially Alex McDonald and Abdel Diaz Who went above and beyond to help me secure the car that I wanted And they went step-by-step, informing me of all the information about the process, about my payments and the services that they offer. I will rate My experience 10 out of 10 and would recommend anyone and everyone to go to Metro Ford! Thank you Alex & Abdel!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello, it is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again!

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I had the pleasure of receiving a courtesy ride from Wendy in the service department. She was friendly, courteous, and highly professional throughout the experience. Wendy provided excellent customer service and is a wonderful representative of the Ford brand. A+ experience!

I had the pleasure of receiving a courtesy ride from Wendy in the service department. She was friendly, courteous, and highly professional throughout the experience. Wendy provided excellent customer service and is a wonderful representative of the Ford brand. A+ experience!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for the outstanding review! We're delighted to hear that Wendy provided you with such a positive courtesy ride experience. Delivering exceptional customer service is something we take great pride in, and it's wonderful to know that Wendy's friendliness, professionalism, and dedication made such a great impression. Team members like Wendy help create the level of service we strive to provide every day. We truly appreciate your kind words and your recognition of Wendy's efforts. Thank you for choosing Metro Ford, and we look forward to serving you again in the future!

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I came in just to look at the Mustang and left with one way faster than i expected. My salesman Alex was chill, knew the car well and somehow convinced to make the deal right then and there. The whole process was oddly painless. I am happy with my experience

I came in just to look at the Mustang and left with one way faster than i expected. My salesman Alex was chill, knew the car well and somehow convinced to make the deal right then and there. The whole process was oddly painless. I am happy with my experience

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

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Great service at Metro Ford. Jorge Marron was attentive, professional, and helped me find exactly the car I was looking for at the best price. If you’re seeking a trustworthy and helpful salesman, I definitely recommend this dealership

Great service at Metro Ford. Jorge Marron was attentive, professional, and helped me find exactly the car I was looking for at the best price. If you’re seeking a trustworthy and helpful salesman, I definitely recommend this dealership

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Thanks for the recommendation, and have an amazing day!

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Five stars for jorge marron. Excellent and very professional sales agent. I highly recomienda him

Five stars for jorge marron. Excellent and very professional sales agent. I highly recomienda him

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your wonderful response to the quality of service our Staff provides! If there is anything else we can do to assist you, please let us know! Take care!

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Agradecida de corazón a Jorge Marron, un profesional de primer nivel. Excelente persona y muy educado. Un lugar y persona que realmente recomiendo.

Agradecida de corazón a Jorge Marron, un profesional de primer nivel. Excelente persona y muy educado. Un lugar y persona que realmente recomiendo.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Hola, ¡gracias por tomarse el tiempo de dejarnos su respuesta sobre el excelente servicio al cliente de nuestro personal! Si hay algo más que podamos hacer para ayudarle, ¡háganoslo saber! ¡Cuidarse!

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Great sales consultant Jorge Marron, he knows how to do his job. Thank you for your help.

Great sales consultant Jorge Marron, he knows how to do his job. Thank you for your help.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, our Staff works hard to go the extra-mile for our valued guests! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Acabo de comprar mi Carro con los vendedores Antony Castaño y Adolfo Mena, este es el segundo carro que compro en Metro Ford con ellos y la verdad la atención siempre ha sido excelente es increíble que pude comprar mi Ford Expedition en tan poco tiempo muchas gracias !!!

Acabo de comprar mi Carro con los vendedores Antony Castaño y Adolfo Mena, este es el segundo carro que compro en Metro Ford con ellos y la verdad la atención siempre ha sido excelente es increíble que pude comprar mi Ford Expedition en tan poco tiempo muchas gracias !!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

¡Muchas gracias por su confianza y por elegirnos una vez más! Nos alegra saber que Antony Castaño y Adolfo Mena le brindaron una atención excelente y que hicieron posible una compra rápida y sencilla. Felicitaciones por su nueva Ford Expedition y gracias por permitirnos ser parte de esta importante compra. ¡Disfrútela y esperamos verle nuevamente en Metro Ford!

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Extending heart felt appreciation to Joel F. for the wonderfully amazing client care that he provided, you are truly a blessing & I couldn't thank you enough. Also commending the team for the very clean, excellent work they performed on my Timberline & the extreme extra care that was obviously put forth while servicing her. This location is beyond top notch & guaranteed to be the best you will encounter. Thank you so much to you all, absolute perfection!

Extending heart felt appreciation to Joel F. for the wonderfully amazing client care that he provided, you are truly a blessing & I couldn't thank you enough. Also commending the team for the very clean, excellent work they performed on my Timberline & the extreme extra care that was obviously put forth while servicing her. This location is beyond top notch & guaranteed to be the best you will encounter. Thank you so much to you all, absolute perfection!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your incredibly thoughtful and heartfelt review! We are truly honored by your kind words and so grateful that you took the time to share your experience with us. It brings us great joy to hear that Joel F. provided such wonderfully amazing client care and made such a positive impact during your visit. We’re fortunate to have team members like Joel who genuinely care about our customers and go above and beyond to make every experience exceptional. We will absolutely share your appreciation with him — your words will mean so much. We are also thrilled to hear how happy you were with the work performed on your Timberline. Our team takes great pride in delivering not only high-quality results, but also treating every vehicle with the utmost care, attention, and respect. Knowing that the extra effort and dedication were noticed truly means the world to us. Your comments about our location being “beyond top notch” and “the best you will encounter” are incredibly meaningful and motivating for our entire staff. Customer satisfaction is always our highest priority, and feedback like yours reassures us that we are accomplishing exactly what we strive for every day. Thank you again for your trust, support, and generous recommendation.

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We bought the brand new Ford Bronco Sport 2026 at Metro Ford with sales persons Antony Castano and Adolfo Mena, we’ve received one of the best services ever many ford dealers said not and they got it done we cannot be more happy once again thanks Metro Team

We bought the brand new Ford Bronco Sport 2026 at Metro Ford with sales persons Antony Castano and Adolfo Mena, we’ve received one of the best services ever many ford dealers said not and they got it done we cannot be more happy once again thanks Metro Team

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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