Metro Ford

4.8 out of 5 4.8

Reviews

4.8 out of 5 4.8
1084 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 4.0 out of 5
    July 5, 2020

    Good, timely service if vehicle w/o any surprises at reasonable price

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    Dealer Response

    Ed, thank you for taking the time to let us know how we did in Service. We hope to see you again and hope you have a great day!

  • 5.0 out of 5
    July 1, 2020

    Excellent Service Job. Thank you very much David for taking care of my car.

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    Dealer Response

    Teddy, we're happy to hear you had a great experience with David Duff in our Service Dept.here at Metro Ford! If there is anything else we can do to a...ssist you, please don't hesitate to reach out. Thank you for your business and enjoy your day!

  • December 16, 2014

    WE'RE LONG TIME CUSTOMERS OF METRO FORD AND ALWAYS GET THE BEST PRICE AND SERVICE!!

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    Shopped for a new car
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    Dealer Response

    Thank you for leaving such a great review and high star rating. We try to provide all of our guests with a great atmosphere and world-class service th...at you can trust.

  • 5.0 out of 5
    June 24, 2020

    Service Rep was very knowledgeable. Made Sure I knew where my car was parked.

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    Does recommend this dealer
    Came in for service or repair
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    Dealer Response

    Alan, we're happy to hear you had a great experience with our Service Dept. here at Metro Ford! If there?s anything else we can do to assist you, ple...ase don?t hesitate to reach out. Thank you for your business and enjoy your day!

  • 5.0 out of 5
    June 23, 2020

    Came for service on a Thursday morning - The Works package - oil change and tire rotation. I want to especially recognize service advisor David Duff -... he checked me in, honored my coupon, and got me going right away. Handed me back my keys and walked me to the cashier when done. Waiting room is comfortable even with social distancing, wifi great. I'm at 90K miles with my Ford Fusion - purchased at Metro and all my service and maintenance there. Would not go anywhere else. Thanks David!

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    Dealer Response

    Barry, we're happy to hear you had a great experience with David Duff here at Metro Ford! If there?s anything else we can do to assist you, please do...n?t hesitate to reach out. Thanks again for your continued business and enjoy your day!

  • 5.0 out of 5
    June 22, 2020

    I received my oil change as part of appreciation to first responders at no charge The supervisor Albert was great

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    Dealer Response

    Deborah, we're happy to hear you had a great experience with Albert in Service here at Metro Ford! If there?s anything else we can do to assist you, p...lease don?t hesitate to reach out. Thanks again for your business and enjoy your day!

  • 5.0 out of 5
    June 19, 2020

    Experience was simple, quick, and issue free! Got the car I wanted delivered and the sales team were excellent. Just picked up my weather mats from the... parts department and the service was also great!

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    Does recommend this dealer
    Shopped for a new car
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    Dealer Response

    Ricardo, we're happy to hear you had a great experience with our Team here at Metro Ford! If there?s anything else we can do to assist you, please d...on?t hesitate to reach out. Thanks again for your business!

  • 5.0 out of 5
    June 17, 2020

    Lisa is a very welcoming and helpful person she kept us informed up the time of pick up

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    Came in for service or repair
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    Dealer Response

    Franco, thanks for the 5 star review about Lisa and our team here at Metro Ford. If there is anything we can do, please let us know. We hope you have ...a great day!

  • 5.0 out of 5
    June 1, 2020

    I was just able to walk in and out in no time. Lisa, the Service rep was amazing and very professional.

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    Dealer Response

    Dee, we set high expectations for ourselves so it's gratifying to hear you had a great experience in Service with Lisa here at Metro Ford. We hope to ...be of service to you again! Take care and thanks for your business!

  • 5.0 out of 5
    May 28, 2020

    Very accommodating, fast service and overall review of what will be needed for the next appointment.

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    Dealer Response

    John, thank you so much for your high rating! At Metro Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

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