Reviews

4.9 out of 5 4.9
885 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 4.0 out of 5
    January 10, 2019

    Had my 2013 Edge in for a rear brake job. My service advisor, Mike, had my in and out in such a short period of time. This dealership has been extremely... supportive in multiple ways with the various vehicles I have owned.

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    Dealer Response

    Beverly, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with Mike. If you have any additional needs or q...uestions, we will be more than happy to assist you! Safe travels!

  • 5.0 out of 5
    January 3, 2019

    Excellent costumer service. All personnel very professional, specially Agent Omar Barrera who made things easier and faster for us. Wouldn’t doubt... to make business again. Thank u Omar, thank u Metro Ford.

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    Dealer Response

    Thank you for taking the time to notice those efforts and for leaving such an awesome review! Please let us know if there is ever anything else we can... do for you! Safe travels!

  • December 16, 2014

    WE'RE LONG TIME CUSTOMERS OF METRO FORD AND ALWAYS GET THE BEST PRICE AND SERVICE!!

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  • 5.0 out of 5
    January 3, 2019

    Hola, quería dar las gracias a Metro Ford y en especial al vendedor Omar Barrera por el excelente trabajo que realiza, enseguida supo lo que necesitaba... y de verdad hizo que el proceso fuera muy ameno. Yo fui buscando un auto recomendada por un amigo que siempre compra en este dealer y quedé muy satisfecha. Recomiendo Mentro Ford sin temor alguno. Muchas gracias Omar Barrera, gracias Metro Ford!

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    Dealer Response

    Yanelis, su satisfaccion es nuestra maxima prioridad. Por favor no dude en llamarnos si hay algo mas que podamos hacer por usted!

  • 4.0 out of 5
    December 20, 2018

    Customer service was excellent. The service director was very professional and efficient. He was detail-orient on what the problem was about my car. the... repair on car was also fast and efficient. I've already recommended Metro Ford to my niece who drives a Ford Focus.

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    Dealer Response

    Ronnie, thanks for your 5.0 Star review and for your recommendation of Metro Ford Service Department! If there is anything else we can do to assist yo...u, please let us know! Take care!

  • 5.0 out of 5
    December 4, 2018

    They commit to me on the price and that was a very important thing for me I love the fact that they stick to the price , sales consultant Sheldon was very... friendly and knowledgeable.

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    Dealer Response

    Artur, thanks so much! Your positive rating means a lot to us!

  • 5.0 out of 5
    December 3, 2018

    Good service from Alex Mcdonald from Metro Ford. He went for days looking for the car and price that suited my budget. I recommend this dealer to everyone.

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    Dealer Response

    Ruth, we are happy Alex McDonald could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Enjoy... your new Metro Ford!

  • 5.0 out of 5
    November 30, 2018

    Walked in and from the start they made me feel like family. I wouldn't buy a car anywhere else

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    Dealer Response

    Frank, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

  • 5.0 out of 5
    November 26, 2018

    needed a new battery- got a new battery installed and my terminals cleaned. I was there 50 minutes. Great service!

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    Dealer Response

    Edward, your satisfaction means a lot to us, and we truly appreciate you choosing Metro Ford for all of your automotive needs. Thanks for the kind wor...ds about Metro Ford. We appreciate your continued business!

  • 5.0 out of 5
    November 26, 2018

    I was in and out in no time. And Fernando offered to wash my car which was a plus.

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    Dealer Response

    Dee, your satisfaction means a lot to us, and we truly appreciate you choosing Metro Ford for all of your automotive needs. Thanks for the kind words ...about Fernando and Metro Ford. We appreciate your continued business!

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