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Metro Ford

(2,360 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 3:00pm
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Sales Service
Monday 9:00am–9:00pm 7:30am–7:00pm
Tuesday 9:00am–9:00pm 7:30am–7:00pm
Wednesday 9:00am–9:00pm 7:30am–7:00pm
Thursday 9:00am–9:00pm 7:30am–7:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–8:00pm 7:30am–3:00pm
Sunday 11:00am–6:00pm Closed
2020 state dealer award
View 5 awards
2020 state dealer award
2026 consumer dealer award 2025 consumer dealer award 2024 consumer dealer award 2020 consumer dealer award

Inventory

See all 71 vehicles from this dealership.

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Reviews

(2,360 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Metro Ford from DealerRater.

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Compre mi carro en Metro Ford Miami con los vendedores Antony Castaño y Adolfo Mena muy buena experiencia me los recomendó un amigo y la verdad que cumplieron todas las expectativas muchas gracias

Compre mi carro en Metro Ford Miami con los vendedores Antony Castaño y Adolfo Mena muy buena experiencia me los recomendó un amigo y la verdad que cumplieron todas las expectativas muchas gracias

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

¡Muchas gracias por compartir su experiencia! Nos alegra saber que Antony Castaño y Adolfo Mena cumplieron con todas sus expectativas y le brindaron un excelente servicio. Es un orgullo que haya llegado por la recomendación de un amigo y que su experiencia haya sido tan positiva. Agradecemos su confianza en Metro Ford Miami y esperamos poder atenderle nuevamente en el futuro. ¡Disfrute mucho su nuevo vehículo!

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Estoy muy feliz , el vendedor que me atendió se llama FERNANDO BETANCES FUE MUY PROFESIONAL , GRACIAS ,, y tubo mucha paciencia con nosotros , lo recomiendo 🤙

Estoy muy feliz , el vendedor que me atendió se llama FERNANDO BETANCES FUE MUY PROFESIONAL , GRACIAS ,, y tubo mucha paciencia con nosotros , lo recomiendo 🤙

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

¡Muchas gracias por su excelente reseña de 5 estrellas! Nos llena de alegría saber que Fernando Betances le brindó un servicio tan profesional y paciente durante todo el proceso. Agradecemos mucho su recomendación y esperamos tener el placer de atenderle nuevamente en Metro Ford. ¡Disfrute mucho de su nuevo vehículo!

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Great service and very easy to buy from jorge marron. Thank you very much i really appriciate it

Great service and very easy to buy from jorge marron. Thank you very much i really appriciate it

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Sergi, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe travels!

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Very thankfull with jorge marron helped me out a lot getting my truck! Very efficient and very friendly

Very thankfull with jorge marron helped me out a lot getting my truck! Very efficient and very friendly

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We're so glad to hear Jorge Marron was able to help you get into your new truck. His friendly attitude and efficient service are exactly what we strive to provide every customer. We'll be sure to share your kind words with Jorge. Congratulations on your new truck, and thank you for choosing Metro Ford! Enjoy the ride!

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Five stars service at Metro Ford Miami. Ask for sales person Alex McDonald. He made sure we were taken care of , he knows the vehicles and is very dependable. They also have a good Finance manager that can gets good financing terms. I recommend these guys at Metro

Five stars service at Metro Ford Miami. Ask for sales person Alex McDonald. He made sure we were taken care of , he knows the vehicles and is very dependable. They also have a good Finance manager that can gets good financing terms. I recommend these guys at Metro

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Brian, we're happy you found our staff to be so supportive during your experience here at Metro Ford. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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Five stars service at Metro Ford Miami. Ask for sales person Alex McDonald. He made sure we were taken care of , he knows the vehicles and is very dependable. They also have a good Finance manager that can gets good financing terms. I recommend these guys at Metro

Five stars service at Metro Ford Miami. Ask for sales person Alex McDonald. He made sure we were taken care of , he knows the vehicles and is very dependable. They also have a good Finance manager that can gets good financing terms. I recommend these guys at Metro

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello Brian, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

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Metro Ford did especially my sales guy Alex McDonald who was very polite and thorough showing me the vehicle and fighting to get me the best deal he could. I am very appreciative of the service provided.

Metro Ford did especially my sales guy Alex McDonald who was very polite and thorough showing me the vehicle and fighting to get me the best deal he could. I am very appreciative of the service provided.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience! We're thrilled to hear that Alex McDonald provided such outstanding service. His professionalism, attention to detail, and dedication to helping you secure the best possible deal are qualities we truly value. We're glad he took the time to thoroughly walk you through your vehicle and make the process a positive one. We appreciate your business and your kind words, and we hope you enjoy your new vehicle for many years to come!

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Metro Ford did especially my sales guy Alex McDonald who was very polite and thorough showing me the vehicle and fighting to get me the best deal he could. I am very appreciative of the service provided.

Metro Ford did especially my sales guy Alex McDonald who was very polite and thorough showing me the vehicle and fighting to get me the best deal he could. I am very appreciative of the service provided.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the amazing 5-star review! We're thrilled to hear that Alex McDonald provided you with such a great experience. His dedication to being thorough, polite, and working hard to help you find the best deal truly reflects the level of service we strive for at Metro Ford. We appreciate your trust and support, and we hope you enjoy your new vehicle! Congratulations and welcome to the Metro Ford family! ⭐🚗

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A special thank you to Alex McDonald with Metro Ford. Everything went well, and the salesman Alex was patient and made sure I understood everything about the vehicle and the pricing. He is a great Salesman and I will come back to Metro Ford and tell my friends to buy a car here.

A special thank you to Alex McDonald with Metro Ford. Everything went well, and the salesman Alex was patient and made sure I understood everything about the vehicle and the pricing. He is a great Salesman and I will come back to Metro Ford and tell my friends to buy a car here.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your outstanding review! We're thrilled to hear that Alex McDonald provided you with such a great car-buying experience. It's wonderful to know that he was patient, knowledgeable, and took the time to make sure you fully understood your vehicle and pricing. We truly appreciate your trust in Metro Ford, your recommendation, and your kind words about Alex. We look forward to welcoming you back and assisting your friends and family in the future. Congratulations on your new vehicle!

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I buy my Ford Explorer from Alex McDonald with Metro Ford. He is a honest hard worker and treats me with respect. I am very happy with the service he gives me. I would recommend Alex and the dealer to anyone looking for a vehicle.

I buy my Ford Explorer from Alex McDonald with Metro Ford. He is a honest hard worker and treats me with respect. I am very happy with the service he gives me. I would recommend Alex and the dealer to anyone looking for a vehicle.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Kimberly, we are very happy to have provided you with such a positive experience! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

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