Reviews
Hands down the best car-buying experience I’ve ever had. From the initial inquiry to driving off the lot, everything was completely transparent, efficient, and stress-free. The entire team was professional, honest about pricing, and never applied any high-pressure sales tactics. Doing paperwork ahead of time made vehicle pickup fast and effortless. If you want a dealership that values your time, respects your budget, and treats you like family, I cannot recommend Metro Ford enough!
Hands down the best car-buying experience I’ve ever had. From the initial inquiry to driving off the lot, everything was completely transparent, efficient, and stress-free. The entire team was professional, honest about pricing, and never applied any high-pressure sales tactics. Doing paperwork ahead of time made vehicle pickup fast and effortless. If you want a dealership that values your time, respects your budget, and treats you like family, I cannot recommend Metro Ford enough!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
It’s refreshing to see sales professionals who genuinely understand the importance of customer relationships. Adolfo Mena and Anthony Castano stand out for their professionalism, integrity, and dedication.
It’s refreshing to see sales professionals who genuinely understand the importance of customer relationships. Adolfo Mena and Anthony Castano stand out for their professionalism, integrity, and dedication.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Massive thanks for this incredible shoutout, Carlos! "Professionalism, integrity, and dedication" perfectly describes both Adolfo and Anthony. We are so lucky to have them on our sales team. Welcome to the family!
⭐⭐⭐⭐⭐ I just purchased my beautiful 2027 Ford Explorer from Metro Ford, and I couldn’t be happier with the experience! A huge thank you to Antony Castano and Adolfo Mena for making the entire process smooth, easy, and stress-free. Both were extremely professional, friendly, and patient, making sure I felt comfortable and confident with my purchase. They truly went above and beyond to provide excellent customer service. I absolutely love my new Explorer and highly recommend asking for Antony and Adolfo if you’re looking for your next vehicle. Thank you both for such a great experience!
⭐⭐⭐⭐⭐ I just purchased my beautiful 2027 Ford Explorer from Metro Ford, and I couldn’t be happier with the experience! A huge thank you to Antony Castano and Adolfo Mena for making the entire process smooth, easy, and stress-free. Both were extremely professional, friendly, and patient, making sure I felt comfortable and confident with my purchase. They truly went above and beyond to provide excellent customer service. I absolutely love my new Explorer and highly recommend asking for Antony and Adolfo if you’re looking for your next vehicle. Thank you both for such a great experience!
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- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for the stellar review, Mason! Antony and Adolfo always aim to go above and beyond, and we're glad their patience and professionalism gave you a confident buying experience. Enjoy every mile in your new Explorer!
It’s refreshing to see sales professionals who genuinely understand the importance of customer relationships. Adolfo Mena and Anthony Castano stand out for their professionalism, integrity, and dedication.
It’s refreshing to see sales professionals who genuinely understand the importance of customer relationships. Adolfo Mena and Anthony Castano stand out for their professionalism, integrity, and dedication.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Real relationships are the backbone of everything we do at Metro Ford. Thank you for recognizing Adolfo and Anthony’s dedication to doing things the right way. We appreciate the stellar review!
⭐⭐⭐⭐⭐ I had a great experience at Metro Ford thanks to Antony Castano and Adolfo Mena! From start to finish, they where friendly, patient, and genuinely helpful. They took the time to answer all my questions and made me feel comfortable throughout the whole process. I really appreciate the honesty and professionalism. If you’re looking for someone who truly cares about his customers, I definitely recommend asking for Antony and Adolfo.
⭐⭐⭐⭐⭐ I had a great experience at Metro Ford thanks to Antony Castano and Adolfo Mena! From start to finish, they where friendly, patient, and genuinely helpful. They took the time to answer all my questions and made me feel comfortable throughout the whole process. I really appreciate the honesty and professionalism. If you’re looking for someone who truly cares about his customers, I definitely recommend asking for Antony and Adolfo.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for the amazing review, Mayelin! We love hearing that Antony and Adolfo made you feel so comfortable and took the time to answer all your questions. Keeping things honest and smooth is exactly how we like to do business. Welcome to the Metro Ford family!
Thank you Jorge Marron, you did an excellent job. I really appreciate. So happy with my Mustang
Thank you Jorge Marron, you did an excellent job. I really appreciate. So happy with my Mustang
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we're happy to hear that you're happy with your Mustang and that Jorge provided excellent service. Your satisfaction means a lot to us. We look forward to serving you again!
In love with my new Ford Bronco, the sales man Jorge Marron did a great job. Im very happy
In love with my new Ford Bronco, the sales man Jorge Marron did a great job. Im very happy
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, thank you for your positive review! We can't wait to serve you again soon.
I appreciate the work my salesman Alex McDonald did. He is honest and straight forward unlike most sales people in the car industry today. I recommend to see Alex at Metro Ford if you want a good car and a honest sales person that communicates well and works hard for his customers
I appreciate the work my salesman Alex McDonald did. He is honest and straight forward unlike most sales people in the car industry today. I recommend to see Alex at Metro Ford if you want a good car and a honest sales person that communicates well and works hard for his customers
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- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Adrian, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
I appreciate the work my salesman Alex McDonald did. He is honest and straight forward unlike most sales people in the car industry today. I recommend to see Alex at Metro Ford if you want a good car and a honest sales person that communicates well and works hard for his customers
I appreciate the work my salesman Alex McDonald did. He is honest and straight forward unlike most sales people in the car industry today. I recommend to see Alex at Metro Ford if you want a good car and a honest sales person that communicates well and works hard for his customers
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for taking the time to share your experience, Adriano! We are thrilled to hear that Alex McDonald provided such honest, straightforward, and hard-working service. Excellent communication is exactly what we strive for, and we will be proud to pass your kind words along to him. Thank you for choosing Metro Ford!
Don't waste your time at this Ford dealer, extremely unprofessional and rude. You don't need education to have class. Education does help. I have all the rude texts from the dealership. I even tried to contact the general manager, but I could not get him. I am not sure if they were hiding him or if he didn't want to hear of the great service been provided.
Don't waste your time at this Ford dealer, extremely unprofessional and rude. You don't need education to have class. Education does help. I have all the rude texts from the dealership. I even tried to contact the general manager, but I could not get him. I am not sure if they were hiding him or if he didn't want to hear of the great service been provided.
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- 1.0
- Does not recommend this dealer
- Shopped for a new car
Thank you for bringing this to our attention. We hold our team to the highest standards of professionalism and respect, and what you described is completely unacceptable. We would love the opportunity to review the text messages you mentioned and address this situation internally. Our General Manager is absolutely committed to hearing our customers' feedback directly and would like to speak with you to make this right. Please contact our Customer Relations Manager Joel directly at 305-751-9711 or email us at [email protected] so we can connect immediately.