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Metro Ford

(2,129 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:30am–7:00pm
Tuesday 9:00am–9:00pm 7:30am–7:00pm
Wednesday 9:00am–9:00pm 7:30am–7:00pm
Thursday 9:00am–9:00pm 7:30am–7:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–8:00pm 7:30am–3:00pm
Sunday 11:00am–6:00pm Closed
2020 state dealer award
View 4 awards
2020 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2020 consumer dealer award

Reviews

(2,129 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Metro Ford from DealerRater.

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Great experience at metro ford

I've again visited metro ford and purchased a new 2019 ford ranger. Sergio, my sales rep was very helpful and professional when it comes to customer service. He helped from the start to the end of the process. Very nice place to shop a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Frank, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with Sergio Sanabria. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

F-150 Lariet

Frank Ortiz at Metro Ford Hands down a genuine sales man who will invest his time to get you into the vehicle of your choice. I would definitely recommend him to my close friends and family. Two thumbs up for the staff and Frank Ortiz at Metro Ford.👍🏽👍🏽

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We set high expectations for ourselves so it’s gratifying to hear you had a great experience with Frank Ortiz. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Highly suggested!

Thanks to Frank Ortiz at Metro Ford it has been a pleasure dealing with you . I purchase a used 2016 ford transit and the whole deal was done by phone hassle free problem free and I just wanted to recommend Frank Ortiz to anyone that wants to purchase a vehicle go see frank at metro ford!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Jerry, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with Frank Ortiz. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Ford F-150

El mejor de los negocios hicimos en Metro Ford con el vendedor Anthony Castano y el manager Yaser, es la tercera vez que regresamos a comprar un vehiculo aqui con el mismo vendedor, verdad que siempre que lo llamamos nos dice no se preocupen aqui los ayudamos esta vez, cambiamos el Explorer que habiamos leseado por un F-150 que necesitabamos, el precio super competitivo y salimos con un 5% en la financiacion por un carro usado, estamos muy contentos y les puedo decir que regresaremos a Metro Ford

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Mailen, establecemos altas expectativas para nosotros mismos, por lo que es gratificante escuchar que tuviste una gran experiencia con Antony Castano. Si tiene alguna necesidad o pregunta adicional, estaremos encantados de atenderle. ¡Viajes seguros!

Ford Fusion Hybrid 2019

Really glad that my friend recommend me Metro Ford to shop my new Ford Fusion Hybrid 2019, sales specialist Anthony Castano help him also in the past when he shop for his, on of the best attention i seen in a really long time, lots of patience and above all a really good and fair deal, I did a lease, and the time was just perfect, In 1 hour and a half i was done, insurance finance everything, go over there and ask for Anthony he will really take care of everything for you....

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Will, we're happy to hear you had a great experience with Antony Castano and our Team at Metro Ford! If there’s anything else we can do to assist you, please don’t hesitate to reach out. Thanks again for your business!

Compra nuevo carro

Leo González buen vendedor muy amable y profesional, busque lo a el le hará buen negocio y saldrán contento lo recomiendo buen ser humano todo bien el proceso

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Roberto, gracias por la revisión de 5 estrellas sobre Leo Gonzalez y nuestro equipo aquí en Metro Ford. Si hay algo que podamos hacer, por favor háganoslo saber. ¡Esperamos que tengas un gran día!

Lee gonsalez

Leo González buen vendedor muy amable y profesional, busque lo a el le hará buen negocio y saldrán contento buen ser humano lo recomiendo 100%

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Olga, gracias por la revisión de 5 estrellas sobre Leo Gonzalez y nuestro equipo aquí en Metro Ford. Si hay algo que podamos hacer, por favor háganoslo saber. ¡Esperamos que tengas un gran día!

My Mustang Experience

Frank at Metro Ford was the most patient and helpful sales person I have ever dealt with. He was honest and listened to what I wanted and my limitations. I recommend Metro Ford for any car shopper but most importantly, I recommend you deal with Frank! I'd also like to thank the other incredible Ford Family: Danny Marks Barby Terzian, Lino Castro, Jesus Alvarez, and Judith Perez! #vroom #mustang #MetroFord!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

TJ, we're happy to hear you had a great experience with our Team at Metro Ford! If there’s anything else we can do to assist you, please don’t hesitate to reach out. Thanks again for your business!

Olan1966@yahoo.com

I take my Ford fusion hybrid, To be service there. The service is awesome 5 stars

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Emilio, we're happy to hear you had a great experience with our Service Dept at Metro Ford! If there’s anything else we can do to assist you, please don’t hesitate to reach out. Thanks again for your business!

Ford C-Max

Hoy pudimos cambiar nuestro Chevy Blazer por un C-max Azul bello, en Metro Ford, el vendedor Anthony Castano nos ayudo a buscar un carro bien bonito, bien barato y bien bueno, como decimos en mi pais las 3 b, nosotros somos retirados y vivimos de el retiro y el social, y el pago mensual nos quedo bien comodo como lo estabamos buscando, quedamos muy complacidos y contentos, con la finanziacion, el servicio y la ayuda de todos en Metro Ford es algo que podemos recomendar, a nosotros no nos gustan los dealers y todos fueron muy amigables, desde el señor Ernesto de finanza como Lester el señor de los seguros que tambien nos consiguio un seguro mas barato, muchas gracias a todos !!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

¡Nos alegra saber que tuvo una gran experiencia con Antony Castano y Metro Ford! Si hay algo más que podamos hacer para ayudarlo, no dude en comunicarse. Gracias de nuevo por su negocio!