Tropical Chevrolet

2.7 out of 5 2.7

Reviews

2.7 out of 5 2.7
284 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    July 20, 2019

    my sale man let stay home and took care of everything for me. when we ok on everything I went in to size all the papers. he lived up to everything he said.... I would send every one to him

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 1.0 out of 5
    June 18, 2019

    advertise several vehicles on auto trader with "qualifying" rebates then tell you rebate doesn't apply clearly aware the vehicle would never qualify,so... of course price exponentially increases. claim they have no control what auto trader advertises while auto trader trader explicitly says they only list what the dealers submit. don't waist your time folks.

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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • January 22, 2015

    It's always a pleasure doing business with Tropical Chevrolet. The have a friendly staff that are always willing to help, and make you feel welcome.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Edward, we are committed to providing top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the... time it took for you to give us this feedback. At Tropical Chevrolet, we value our customers and we look forward to seeing you on your next visit. Best, Erica Wildstein, (305)-754-7551, ericaw@tagemail.com

  • 5.0 out of 5
    April 9, 2019

    Great Service! Sofia Pinedo is amazing and very informative. She knew exactly what I wanted.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello, we're happy to hear you had such a positive experience with our team! Thanks, Danny S

  • 5.0 out of 5
    February 4, 2019

    Muy complacidos con el vendedor Ronel, el financista, David. Pasamos una tarde con buena atencion, todos son muy atentos, los recomendaria a mis amistades.... Gracias por todo.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Your satisfaction is important to us, so we want to sincerely thank you for choosing Tropical Chevrolet and we hope to see you again soon!

  • 1.0 out of 5
    November 5, 2018

    I came here because I was called by the internet department about a car I was somewhat interested in. I ended up purchasing a beautiful Grand Sport 2019... Corvette from these people, but I wanted it clear and had it in the agreement that I wanted the brake calipers red and the rims black. I brought it in the very next week to begin the work on it, and a week later i come to find out its still parked where I left it. I was told due to GM, the dealership themselves cannot work on a car which needs to drain its brake fluid. They said they'll figure it out by shopping around for a workshop who will do it. OK. I waited three months of being given the turn around, or ignored. I go in one day, demand either a check for invoices of the work done, or for them to do it. I'm strictly told by the General Manager(Danny) that the dealership "Lied to me" (these are his words) and to "sue us" if you want anything done. No check, no nothing. Thanks Danny, Thanks Tropical Chevrolet.

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    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 1.0 out of 5
    August 18, 2018

    Poor as a rating, is being kind. From what I experienced, this dealership has no regard for the customer, or the employee. Tropical is a 50+ year old... dealership and they have no idea what they are doing. As they say - it starts at the top, I was told they have a new GM, Danny. He was less than cordial. I was there to get a new truck, I called and spoke to one of their personnel in the BDC department, he was great and I came in because of him. A whole different story when I got there, the managers from the GM down were all terrible.. What a horrible experience, they were rude and belittled me. Needless to say I left and went to Bomnin Chevrolet. What a difference, not only was I treated great, I got a much better price than the lowest price offered by Tropical. I had to drive further to get to Bomnin, but it was worth it. Do yourselves a favor and stay away from Tropical Chevrolet

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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • 1.0 out of 5
    June 20, 2018

    Be aware of this dealer’s deceptive practices. The price that they advertise is NOT the price they will honor. They do not list ALL incentives on their... site and when you sit down and try to get their LISTED price. The price is completely different then what one would’ve prepared to pay. If you do go to this dealer WALK OUT if they do not HONOR their LISTED price.

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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Dealer Response

    Hi Elias, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your ...visit. We hope you are willing to give us another chance. Please reach out to us so we can work towards a resolution. Sincerely, Hector Gonzalez HectorG@MiamiChevy.com 305-903-7973

  • 5.0 out of 5
    October 11, 2017

    Best dealership in town always give great service highly recommended for all your service needs

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Steven, we are so pleased you enjoyed your visit to Tropical Chevrolet! Please don't hesitate to reach out if there's anything additional we can do fo...r you. Sincerely, Tropical Chevrolet

  • 2.0 out of 5
    March 1, 2017

    Cars.com confirmed request. Never heard from dealer.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    My name is Jalitza Hernandez and I am the new Business Development Director here at Tropical Chevrolet. I would like to extended my sincerest apologie...s for your recent unpleasant experience. We have recently experienced a change in Management. and would like to invite you back in to meet the new Managers and see if we can right this wrong. Please feel free to call me directly at 305-757.6328 Thank you, and I look forward to speaking with you.

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