Newark Toyota World

This is the sixth Toyota Camry we have purchased and the second time we have bought two cars at the same time. We were pleased with the price and had a great time with our sales person (Tom Dodd) and his manager (Jeff Ickes). The overall experience was great. The other sales people were also very friendly and no one was pushy. I highly recommend Toyota Town in Newark. Great bunch of people. This was the best experience of all we have had there and, again, we have been there four other times and bought six cars over the period of 27 years.

I bought a 2017 Sienna in June. The transmission wasn't shifting correctly. Before purchasing the van, I found a Technical Service Bulletin (TSB) on-line to fix the problem. When I purchased the van, I asked the sales person to make sure that the TSB was applied to my van before I picked it up. It wasn't. After driving the van for month, I had enough of the poor drivability. I scheduled an appointment with the service department to have the problem assessed. I took a hard copy of the TSB to the service department and explained my problem. Within an hour, the problem was resolved. Why couldn't the sales folks have this problem resolved before I picked up the car? Good service, poor sales.

Excellent services w/Jeff Sherrod; Always takes care of my car, alert me if it needs anything add'l. I always ask for him specifically!