Newark Toyota World

This is the sixth Toyota Camry we have purchased and the second time we have bought two cars at the same time. We were pleased with the price and had a great time with our sales person (Tom Dodd) and his manager (Jeff Ickes). The overall experience was great. The other sales people were also very friendly and no one was pushy. I highly recommend Toyota Town in Newark. Great bunch of people. This was the best experience of all we have had there and, again, we have been there four other times and bought six cars over the period of 27 years.

I thought I was in for a big bill when my prius was checked out for not starting. I was told $120 per hour for running tests. The time went by and the bill grew and finally it was found to be a expensive part ofd the hybrid system which was bad. The total was $2549 and I was looking to trade ASAP. That evening Jacob called with the news that the Tech. looked the part up and Toyota was covering the whole bill even the 3 hrs. of testing. I was in shock because Jacobs I told Brian to go ahead a fix the problem. They could have ripped me good but honesty prevailed and that is why I'll be back, they handled it well.

This was my 30,000 service and also a nail in my tire. Cheryl took me immediately for my 5 pm appointment and she was most professional. It was obvious that they were all very busy on a Monday but despite this they were more than friendly and looking out for me. I have always had a positive experience at Newark Toyota and will continue to use them for my service.