Newark Toyota World

Took my 1999 Solara in for oil change, supplied my own oil. Oil is purple in color and when I checked the level, the oil was amber brown/clear. They tried to lie many times about oil changing color. Wrong guy to do this to for I'm a Certified Lubrication Expert and oil can't change from purple, to brown, physically impossible. Sent a sample into Polaris Labs and they confirm that the oil in the car, is NOT the oil I supplied to them. So lie, cheat, rob, steal....any other words you can say about these crooks is accurate. Contacted the VP twice by email who refused to respond, a clear sign of guilt. Derrick Mc kie offered an massive slap in the face of a "free" oil change after they stole, sold or trashed the only oil this cars has has in it since 2005. A very deceptive and corrupt dealer Newark Toyota World is! STAY AWAY.

I am very satisfied of Mr Dave Ferguson in Newark Toyota service in Delaware He is very polite and professional and respectful to customers Asghar keyvanfar

Dave Ferguson is a great service manager. Very helpful, always kind, clear in his explanations, no high pressure sales tactics. He also realized I had reward dollars and that reduced the amount due on my service.

David was a big help to me. I'm grateful that they was able to find the problem and fix it. Everyone was very friendly.

I arrived a few minutes before my 10:00 am appointment and signed the vehicle in for an oil change and tire rotation. When making the appointment I was told it would take an hour to an hour and a half. After 2 hours I inquired about my vehicle and the service writer went to check on it. He came back sheepish looking saying there was a problem with the lug nuts. Having had this issue on other vehicles I know the solution is to replace the lug nuts. After another hour and fifteen minutes the vehicle was ready. No charge for lug nuts and they look like the old ones to me. They took $20.00 off the bill for waiting so long. So did they lose the vehicle in the shuffle or put bad lug nuts back on the vehicle. Looks like they have turned into another shady dealer.

Quality of work was excellent, quality of knowledge and service by Dave was comprehensively excellent. Environment was clear and clean. Overall a good experience and would return.

My experience as always is outstanding, service advisor is always courteous and informative, upfront and educates me each time I visit the service center. Thank you guys!!

Excellent experience. Purchased a very nice used vehicle. Smooth and simple process. Love my new car. Mark Barto is the best in the business hands down. 👍

I'm happy with the service always given. Every time I always feel welcomed. Customer service is great. My family enjoys the welcome and the atmosphere as well.

My tayota experience for my 2010 Lexus is a 10 Plus Thank You Dave Furguson For Your Out Standing Customer Service Every Visit I Will Not Take My AnyWhere els Thank Dave Furguson for the love