Reviews
Respect and Integrity
Renny is a pleasure to work with as always. But I did observe that an employee (not Renny)was talking down to another employee. It was not the first time I observed this. Please advise your employees to treat each other with respect and integrity regardless of their level or background.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Stephen P Ondich
I have purchased other vehicles from Porter - I also have all my service done there. This is the only dealership I will buy a vehicle from.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Best Service quick and Professional
Fantastic as usual!!! and Justin Gaitlin always treats me as family, he is one of the main reasons i keep coming back. thanks Nick
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great follow-up
Saw a vehicle on cars. Com and although we ultimately were unable to come to terms on the price, these guys were extremely professional. They respond quickly and even went to the trouble of shooting a video for me. Wish we could have worked out a deal but great respect to Michael and their crew!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Purchased new truck.
Very good experience. Purchased new F150 and I was very satisfied will all aspects of the process.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to leave us your response to our Staff's outstanding customer service, Lawrence! Safe travels!
Great Service
always has provided excellent service on my Fiesta!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Curtis, our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. Thank you again for choosing Porter Ford, and we hope to see you again soon!
Porter Ford visit
I have been dealing with Ford for over 20 years justin by far has been one of the best service writers I have come upon. He is very informative and attentive to his customers and always true to his words, because of him I will always return porter ford.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
If you need a Ford, start here!
Smooth and easy - no surprises. Rob Stellfox and the rest of the team there were pleasant to work with and there was no pressure or hard sell. I just test drove what I wanted (multiple times), discussed prices/options, etc and they were only focused on doing what I wanted to do. I appreciate that and definitely made the car buying experience better than I've had in the past. Also of note, the employees involved stayed pretty late on the night before Thanksgiving with no complaints. If you want to look at a Ford in the northern Delaware area, definitely stop by Porter.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Service
Went to get a used vehicle I purchase look at and Justin Gatling is a wonderful service writer. And I will continue to bring my cat there to be service
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Oil Change
it is always a pleasure taking my truck to Porter Ford. the service advisors (Justin, John and Lorenzo) treat you with respect.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase