Lexus of Kendall

4.2 out of 5 4.2
Rectangle 48
Sales 9:00 AM - 9:00 PM
Service 8:30 AM - 5:00 PM

Lexus of Kendall Hours

Sales

Monday

9:00 AM - 9:00 PM

Tuesday

9:00 AM - 9:00 PM

Wednesday

9:00 AM - 9:00 PM

Thursday

9:00 AM - 9:00 PM

Friday

9:00 AM - 9:00 PM

Saturday

9:00 AM - 9:00 PM

Sunday

10:00 AM - 7:00 PM

Service

Monday

7:00 AM - 8:00 PM

Tuesday

7:00 AM - 8:00 PM

Wednesday

7:00 AM - 8:00 PM

Thursday

7:00 AM - 8:00 PM

Friday

7:00 AM - 8:00 PM

Saturday

8:30 AM - 5:00 PM

Sunday

8:00 AM - 2:00 PM

About Our Dealership

Dealer on Cars.com since March 2017

At Lexus of Kendall, it's our mission to provide the drivers of Miami and surrounding areas with prestigious, luxury veh

...

icles. From unparalleled customer service to world-class quality, we implement our high standards every day to meet your high expectations as customers by selling the finest new and used Lexus vehicles ever built. We are your premier Miami dealer.

"We are your premier Miami dealer."

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.2 out of 5 4.2
18 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    November 11, 2019

    The sales person went out of his way to please and accommodate my wishes to make the sale. Always treated me with respect and consideration.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 17, 2019

    I went to Lexus of Kendall for Service. I saw my Salesman, Shakil Rehman. My problem was my phone, which was not connecting on Blue tooth. He helped... me like he always does. I always know that whatever needs to be done, from buying a car to service, I can count on him

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • July 28, 2018

    I bought a red 2016 Lexus IS for my daughter on Tuesday. They gave me a great price and made the process smooth. I am a happy customer.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    April 2, 2019

    My local Lexus of Kendall (FL) dealer nor Lexus corporate have resolved a problem with my 2013 ES300h after many attempts. Lexus of Kendall dealer said... if I maintain my car with them they will fight for me should there be any problem with the manufacturer in the future, so I did. Well, I reported a defect in the backseat leather shortly after my 25k maintenance appointment November 2016 while my car was under warranty. The backseat perforated leather dried and shrunk causing tension on the rest of the seat. It feels very rough and hard to the touch. The manager at the dealer took photographs, and said he will contact the manufacturer. After several months of leaving messages with Lexus of Kendall operator and voicemails I was told the manager no longer works there, and another manager (Bernardo) took over his work. I came in person to meet with new manager March 2017, by which point the problem area became larger, and same problem started to happen on the other side. He took more photos, said it's not a Lexus defect because on one side it is "perfect circle". I contacted corporate, submitted photos, and they asked Bernardo to weigh in. He said I caused the damage but could not explain how, and if there was a defect in the leather he would not be able to tell unless the leather was taken off and he can examine the back side of it. Corporate said I will need an expert in leather to run tests and determine the cause. I have never heard of such a response for warranty coverage. They denied to fix my car while under the warranty. I contacted the 3rd party dispute resolution address, provided by Lexus, several times with no reply. I purchased the car used with 6k miles in 2013 in perfect condition. Since then I rarely used or had passengers in the backseat. When I did have passengers the trips were short, just a few blocks in the city, and my passengers are slim. My car is stored under a carport, in a garage when I am at work, and my windows are tinted so the inside temperature does not get hot often. I have had others cars such as Audi, BMW, Chrysler, Honda over 100k miles and much older that did not have such quality issues even with daily use. My Lexus has premium leather with Luxury package, it should withstand at minimum light use. The problem from initial report to current has grown in size, and continues to grow. Terrible dealer customer service and misinformation, terrible experience with corporate. First and last Lexus.

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 28, 2019

    Thank you to Lexus of Kendall for having the right Sales Staff. I came there and was not sure of what color, what kind of car, and the best car for me... to drive out with. Shakil Rehman guided me in the right direction and made my experience very enjoyable. Thank you again for making my experience one to remember

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 3, 2017

    am very happy with the experience at the Dealership. I would recommended to anyone. Thanks to marck Antony and also Anthony to help me with my car I ... cOme Back soon thank you guys you are the best for sales cars

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 13, 2016

    Isaac our service agent was outstanding. He made sure we had a clear understanding of what we were paying for. He also did a great job explaining the... charges incurred and how the results fulfilled our utmost satisfaction. We would definitely recommend Isaac to anyone who is looking for excellent service.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 27, 2015

    We have used Lexus of Kendall for many many years. We usually deal with Mr Chris Roberts, President. He is a class act. Patty Warmon was are sales... Goddess. She is so nice, approachable in every manner, honest, patient, and I would recommend her HIGHLY. I was very undecided and she guided me through my many options and possibilities and was great even when I changed my mind 5 times.........

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 31, 2015

    Our Car experience with SHAKIL REHMAN (SHAK) was one of a lifetime. Want a Red Carpet attendance while buying your next car, Ask for SHAKIL and call him... right now 305-401-2916 for your 100% satisfaction

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    August 31, 2014

    Carlton was as freindly and easy going as can be. He made the experience painless and easy. Dariene did a great job explaining the features of the vehicle... and helpihg us with the setup. I would rate this vehicle and the people that I sorked with as a ten.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
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