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Nucar Chevrolet of New Castle

(954 reviews)
Visit Nucar Chevrolet of New Castle
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 7:30am–4:00pm
Sunday Closed Closed
2020 state dealer award
View 3 awards
2020 state dealer award 2014 state dealer award
2020 consumer dealer award
New (877) 214-3580 (877) 214-3580
Used (877) 461-0034 (877) 461-0034
Service (888) 698-2173 (888) 698-2173

Reviews

(954 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Nucar Chevrolet of New Castle from DealerRater.

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James was an amazing to work with and helped me

James was an amazing to work with and helped me understand the process of buying a new car for the first time and made sure I left the lot feeling confident.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the 5-star review!

Nice service by everyone involved.

Nice service by everyone involved. Quiet and relaxing waiting area. Thank you for great care with my vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words! We're glad you enjoyed the service and our comfortable waiting area. We appreciate you trusting us with your vehicle!

Very pleased with the service team that does good work at

Very pleased with the service team that does good work at a good price in a prompt manner.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the 5-star review!

Excellent service with a courteous staff and service

Excellent service with a courteous staff and service work done in a timely matter And very informative

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the excellent review! We're glad our team provided timely, informative service and made you feel welcome. We appreciate your visit!

The service department at NuCar Mazda is the best around!

The service department at NuCar Mazda is the best around! Knowing that I can depend on Manager John Stidham and his team to keep my car operating safely keeps me going back to NuCar, where I am always treated with outstanding courtesy. I am grateful to know that my car will be serviced by people I trust.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words! We're so glad to hear that John Stidham and the team continue to earn your trust. Your loyalty means a lot to us, and we're always here to keep you safely on the road!

Pleased with service.

Pleased with service. Check in quick and easy. Waiting area clean and comfortable. Reasonable wait

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great feedback! We’re glad to hear everything went smoothly and that you were comfortable during your visit. We appreciate you choosing us!

Randy & Nucar are the best!

Randy & Nucar are the best! Our deal was painless & I love my 2025 New Tahoe! Thank you.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much! We're thrilled to hear you love your new 2025 Tahoe and had a smooth experience with Randy and the team. Enjoy the ride!

Great service.

Great service.Love the car.It’s the one I wanted!Thanks Nate and Mario.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you! We’re so glad you got the car you wanted and had a great experience with Nate and Mario. Enjoy the ride!

I've leased 2 trucks and bought 2 trucks there they

I've leased 2 trucks and bought 2 trucks there they always did everything possible to get me what I needed I would recommend this dealership to anyone looking for a vehicle

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your continued trust and loyalty! We’re grateful for your recommendation and are always here to help you find the perfect vehicle. Enjoy your trucks!

Dealership is ok but service needs to improve with

Dealership is ok but service needs to improve with communication. Larry Campbell is the best

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback—we're glad to hear Larry Campbell took great care of you! We appreciate your note on communication and will work to improve in that area.