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Nucar Chevrolet of New Castle

(893 reviews)
Visit Nucar Chevrolet of New Castle
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 7:30am–4:00pm
Sunday Closed Closed
2020 state dealer award
View 3 awards
2020 state dealer award 2014 state dealer award
2020 consumer dealer award
New (877) 214-3580 (877) 214-3580
Used (877) 461-0034 (877) 461-0034
Service (888) 698-2173 (888) 698-2173

Reviews

(893 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Nucar Chevrolet of New Castle from DealerRater.

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Staff including service manager were awesome to deal

Staff including service manager were awesome to deal with. Got my tires and alignment done quickly, answered all my questions and even got me a ride to and from the dealership.I am happy with my choice to take my car there

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words! We're glad our team made your visit smooth and convenient. Happy to hear you're satisfied with your choice—see you next time!

Nucar has been our go to for at least 35 years.

Nucar has been our go to for at least 35 years. From sales to service we love this dealership. We are in there every 2 to 3 years to pick up our new vehicles. Randy is excellent at getting us familiar with our new vehicles. Karen is amazing with getting things set up. Chuck has a fabulous team and you see it every time you're there.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for 35 years of loyalty and trust! We're honored to be your go-to dealership, and we're so glad Randy, Karen, and the entire team continue to provide a great experience. We truly appreciate your continued support!

Helpful And friendly staff Easy to deal with Very

Helpful And friendly staff Easy to deal with Very knowledgeable on the accessories and features

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We're happy to hear our team made the process easy and informative for you. Enjoy your new ride!

Excellent dealership.

Excellent dealership. Employees are excellent and happy. Speaks volumes on how the dealership is managed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful review! We're glad you had a great experience and appreciate your kind words about our team and leadership.

Prompt timely professional and fabulous communication

Prompt timely professional and fabulous communication appreciate the way you do what you say, thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words! We're thrilled to hear you appreciated our communication and follow-through. We truly value your support!

My car went in fine and now is at another dealership the

My car went in fine and now is at another dealership the same day I picked it up very bad experience

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We’re very sorry to hear about your experience and surprised to learn your vehicle needed further attention the same day. That’s not the standard of service we aim to provide. We’d like to understand what happened and make things right—please give us a call at 877 687-1304 so we can look into this immediately. Thank you.

People were caring and was thorough explaining

People were caring and was thorough explaining everything. I felt like they my best interest at heart which is rare to find. Great experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words! We're so glad you felt cared for and well-informed. It means a lot to us—glad you had a great experience!

Service staff was extremely friendly and courteous.

Service staff was extremely friendly and courteous. The process was efficient and timely. I will continue to bring my Mazda CX 50 to Nucar for service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We're glad to hear you had a smooth and friendly service experience. We look forward to seeing you and your CX-50 again!

Clean waiting area and restrooms.

Clean waiting area and restrooms. Service writers explained work that was performed and what to expect on my next visit.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind review! We're glad you had a comfortable visit and that our team kept you well-informed. We look forward to seeing you next time!

They were able to complete the repairs for my vehicle in

They were able to complete the repairs for my vehicle in a timely manner, which allowed me to be on the road sooner. I appreciate the workmanship that was put into my car repairs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We're glad we could get you back on the road quickly and that you appreciated the quality of our work. Safe travels!