Reviews
I’ve been a Nucar Mazda customer for over 16 years having
I’ve been a Nucar Mazda customer for over 16 years having bought at least 7 cars from them for the family. Service Manager John and Melissa are my goto for honest thorough work at a fair price. Thanks again guys!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your loyalty over the past 16 years! We're grateful for your continued trust, and John and Melissa truly appreciate the shoutout. We're always here for you and your family!
Everyone was kind and the Advisor was in constant
Everyone was kind and the Advisor was in constant communication. My only negative is that the online service scheduler has dates block out for weeks.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words and helpful feedback! We're glad you had a positive experience with our team and will definitely look into the online scheduler issue.
Set up oil change online, arrived on time waited about an
Set up oil change online, arrived on time waited about an hour and a half. Smooth transaction, will go back.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the review! We're glad everything went smoothly and appreciate you choosing us—see you next time!
My system did ann update but it failed I had to go to the
My system did ann update but it failed I had to go to the dealer to have it reset. They were able to get my reset my system and get the digital screen back up and running.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the review! We're glad our team was able to get your system reset and your screen working again. Let us know if you need anything else!
Excellent knowledgeable and professional service from
Excellent knowledgeable and professional service from sales to finance. They listened to our needs and worked hard to meet them.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the kind words! We're glad our sales and finance teams provided professional, attentive service. We appreciate your support and are happy we could meet your needs!
Excellent expedient service.
Excellent expedient service. Professionalism very satisfying by all. I’ll continue services with NUCAR sure
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the great feedback! We're glad to hear you had a professional and efficient experience. We look forward to continuing to serve you at Nucar!
Overall an excellent experience.
Overall an excellent experience.. All my questions were answered and everything was completed in only two hours. Randy McLeod did an outstanding job!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the great review! We're thrilled to hear Randy provided an outstanding experience and got everything done efficiently. Enjoy your new ride!
Adrian and Frank were top notch, honest and straight
Adrian and Frank were top notch, honest and straight forward. It was a pleasure to do business with them. It was nice the manager (Allen) stopped by to congratulate us and thanking us for the business.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the wonderful review! We're glad Adrian, Frank, and Allen made your experience smooth and enjoyable. We truly appreciate your business!
Super Bowl Saturday 2025 Traveling north on 95 from
Super Bowl Saturday 2025 Traveling north on 95 from Maryland to Long NY my vehicle experienced an electrical error which immobilized the vehicle We were literally caught in Delaware between the heaviest snowstorm of the year moving south along the 95/NJTP and an ice storm moving north along 95 through Maryland and Delaware In-spite of of the fact that my vehicle had not been purchased from Nucar New Castle Delaware William provided the level of service which inspires brand loyalty William worked for several hours to find us a loaner car and even stayed late after the service department close to try to deliver the loaner to me because of the weather it took an extremely long time to get the vehicle towed to Nucar To further exemplify Nucar’s commitment to customer service when William had to leave the sales department took over. Next a sales person stepped up and stayed past closing to deliver my loaner car in the face of an impending snow/ice storm. While in service John the service manager kept me completely informed of what was going on. This is what good service and excellent dealership and brand representation looks like !!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the incredible review! We’re thrilled to hear that William, John, and our team were able to support you during such a difficult situation. We truly appreciate your kind words and trust in us!
Service on car itself seemed fine.
Service on car itself seemed fine. Glad tire was available. We caught the overcharge and mentioned it to the desk
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback! We're glad the service went well and appreciate you bringing the billing issue to our attention. We'll use this to help improve our processes.