Reviews
Customer since 1988
I have been a customer since 1988. Connell Chevrolet must be doing everything right.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Joseph, thank you so much for your positive comments about Connell Chevrolet! We hope to be of service to you again in the future. Best wishes, Connell Chevrolet (714) 546-1200
EXCELLENT SERVICE, SELECTION AND STAFF
We had excellent service on my new Camaro lt1, thank you Mike B. and the entire service team...checked out the new C8 on the showroom! Next time! : )
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're happy you found our staff to be so supportive during your experience here at Connell Chevrolet. Please let us know if there is anything else we can do for you; we are more than happy to help!
Outstanding all around
Outstanding service wit Ed, outstanding repairs with Bruce Abbott, and the front desk was wonderful.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Lisa, thank you for your kind review; we are happy to pass along your comments to the team here at Connell Chevrolet! If you have any further questions, please give us a call to (714) 546-1200. We're always happy to help!
Oil change
Good customer service. Joe help me right away and was very nice ?
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Noe, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day! (714) 546-1200
Excellent
Excellent in every way. From moment stepped on the lot to when we drove off!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Stephen, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
Great service and pricing
Great service and pricing. Easy to make appointment.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Gary, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Brian was amazing and made the car buying experience so
Brian was amazing and made the car buying experience so easy! He got me exactly what I wanted!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I set-up an appointment online.
I set-up an appointment online. Was there on time. Took a few minutes before anyone acknowledged my arrival; a few more minutes before my assigned service associate came. He was friendly. Dropped off my vehicle Thursday morning. My service associate was responsive to my texts, but wasn’t able to tell me anything really about my vehicle until the service technician got the info to him on FRIDAY. Didn’t receive any sort of status update Saturday. Closed on Sunday. Didn’t hear much Monday (originally I had been told I’d most likely be getting my vehicle back on Monday). Tuesday afternoon my vehicle was ready. I have a warranty on the vehicle, with rental coverage. If I didn’t have the warranty, I would most likely shop around for a better price. Again, everyone I personally dealt with was friendly and helpful. I just wish the service tech had been a bit more available.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
salesman Chris was great very helpful and good follow
salesman Chris was great very helpful and good follow thru couldn't have done a better job
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a new car
Beware, DO NOT take your car to Connell Chevrolet!
Beware, DO NOT take your car to Connell Chevrolet! They will bait you with $900 and you might land up paying $5000! They first gave a quote of $900 over the phone for my Chevy Trax. When we gave the go ahead they send approval for $1720.80. Then when we want to pick up the car they had added $900! When we refused to pay for the additional $900. Mike fumbled on the computer and acknowledged we hadn't authorized and brought it down to $1600 something (with AAA discount $50). We paid that. A day later oil starts leaking! We take it back. Guess what ? We are sent quote of $3320.37 worth of work that needs "immediate action"?? Seriously? I know times are tough, we are all in the same boat, but you don't do that!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair